My son was sold earrings jn Bournemouth for a piercing. He was told the piercer was off and we could go to Poole. We went to Poole and we're told the earrings sold to us in Bournemouth were wrong. We... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My husband and I had 2 very good shopping experience in your Poole store on 21st & 24 th February , Theo was very helpful and knowledgable about pieces of jewellery we were interested in and we ende... Vis mer
Poole Dolphin store Dealt with the lovely Sophie who was very professional and polite from start to finish. I had problem with a piece of jewellery under my premier care Cover which was not an eas... Vis mer
Lucky to still have a long standing jewellery store still in town. Staff very helpful, nothing is too much trouble. Good knowledge of individual items. Great customer service... Well Done !
Informasjon om virksomheten
Om H.Samuel - Dorset
Skrevet av virksomheten
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktopplysninger
32 Dolphin Centre, Poole, BH15 1SS, Dorset, Dorset, Storbritannia
- 01202668309
3,2
Middels
27 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient and friendly service.
20. mai 2021
Absolutely mortified. Do not trust them for repairs
This has been edited from a 5 star review. Absolutely mortified by the service. I trusted them to repair my engagement ring that i bought from h samuel, it was in repair for 4 months! It then came back a different style with the stone sitting a lot higher than it was and the claws bigger and scratchy. I requested it be repaired properly to what the ring should be and i havent heard anything in 3 weeks so far and poole havent answered the phone after letting it ring out 20 times so far. I will edit this again once i actually hear something.
13. mai 2021
Saw it in the shop in sale
Saw it in the shop in sale. It was damaged and only one, so new one was ordered and arrived in good time. Good service and staff always friendly and polite (thanks to Emily and Chris) -
Good price in sale. But far too much if was full price. So sale price really only brings down to a realistic price to pay for it, plus a bit of extra discount. That being said, it looks nice and my wife loves it so very happy in that respect.
As to its quality and how long its going to last - who knows, but very happy for now.
13. mai 2021
The assistant was quietly helpful
The assistant was quietly helpful. She didn't explain what the insurance covered correctly so I phones the following day to understand what was covered.
13. mai 2021
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I bought my watch on the 1st May at…
I bought my watch on the 1st May at Poole in Dorset. When I arrived home I tried to do the guarantee but was unable to input the details as the branch had removed the model number and it was not on the receipt. I visited the shop a second time but the number they gave me was not the model number. I am now frustrated as I have not been able to register my purchase for its guarantee
11. mai 2021
Svar fra H.Samuel - Dorset
Hello Mrs Ames, Thank you for taking the time to write this review. I am so sorry that you are having trouble activating the guarantee, and the numbers are not working that the store provided you. Please contact us on 0800 458 1065 option 3 and quote 01682781, and we will be more than happy to discuss this with you. Regards Luke
Excellent
Purchased exactly what we needed. The staff were very polite, friendly and so helpful
6. mai 2021
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.