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Howdens - Rayleigh Anmeldelser 

108
•
TrustScore 4 av 5

4,2

Beliggenhet

Bytt filial

Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS Essex, East Anglia, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Howdens Rayleigh:- From design (Matt) with alternative suggestions, to creating a more aesthetically pleasing concept and kitchen. The team were on point, gave a great friendly service and were alway... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Always strive to help. Goods delivered in a timely manner and any discrepancies dealt with efficiently. Kelly Adams always goes the extra mile. Other staff are helpful too

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. G... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowle... Vis mer

Selskapet har svart


Informasjon om virksomheten

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Skrevet av virksomheten

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Skrevet av virksomheten

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Kontaktopplysninger

  • Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS, Essex, East Anglia, Storbritannia

  • 01268 774 578

4,2

Bra

TrustScore 4 av 5

108 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(108)

8 663 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Howdens Rayleigh:- From design (Matt)…

Howdens Rayleigh:- From design (Matt) with alternative suggestions, to creating a more aesthetically pleasing concept and kitchen. The team were on point, gave a great friendly service and were always available to answer my concerns.
A well run branch and would highly recommend.

13. oktober 2026
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Svar fra Howdens - Rayleigh

Good morning, Thank you for taking the time to leave this review. Take care and have a lovely day. Many Thanks, Alexandra

Vurdert til 1 av 5 stjerner

Was recommended but please avoid like the plague

Was recommended by a family friend to use this company for our home renovation.

Journey started great but went down hill from there.

Spent nearly £20,000 with the Rayleigh branch had to take products back for exchanges as product were wrong or damaged, our account was charged for these exchanges instead of being credited against the exchanged products.

Staff started off being helpful at the branch but each time we went in to sort out these problems we got told not to worry that they will sort out the account, to find out months later they still have not sorted even though we sat down with the team a week ago to go through everything as we recieved a invoice to be told on the day heres the refund owed and we just need to balance the account.

Only to then go and collect units we have paid over £700 for to be told we can't let you take that and to be accused of stealing products, being called a liar in the branch and to have all the staff smirking at their desks.

I have worked in the customer service sector for nearly 20 years I have never and would never treat a customer this way.

Especially when a customer has repeatedly come into a store to sort a problem out over a several month period and that customer to be told every time that we know what the problem is leave it with us, all stock is accounted for and we will contact you, to never be contacted by the branch and have make a journey to get back in to speak to them again, to then sit down and get told the same thing.

We have also now been in contact with head office due to their invoices as they still aren't correct

From this whole experience if I could give lower than one star rating I would and I will also be telling family and friends to avoid the company like the plague as it is not worth the stress and disrespect that has given.

Comment for your head office maybe invest is training your staff in how your systems work and how to deal with customers in the correct manner.

14. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Rayleigh

Thank you for your feedback. We have responded to your Google review and would like to assure you that your comments have been noted and passed to the relevant team for further review.

Many Thanks
Alexandra

Vurdert til 5 av 5 stjerner

Always strive to help

Always strive to help. Goods delivered in a timely manner and any discrepancies dealt with efficiently.
Kelly Adams always goes the extra mile. Other staff are helpful too

10. september 2026
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Svar fra Howdens - Rayleigh

Hello karen endersbee, Thanks for reviewing our Howdens - Rayleigh depot. Have a lovely day! Many Thanks, Alexandra

Vurdert til 5 av 5 stjerner

Fair range of products across a lot of…

Fair range of products across a lot of quality levels. Staff in Rayleigh are allways helpful and informative.

22. juni 2026
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Svar fra Howdens - Rayleigh

Hello David,

Thank you for your positive feedback and for highlighting the helpfulness and knowledge of our Rayleigh staff.

Best wishes, Alexandra

Vurdert til 1 av 5 stjerner

rang up to register my oven for my free…

rang up to register my oven for my free 3 year cover
And i bombarded by a foreign Gentle man
trying to sell me more cover found him overpowering and had to ring off as he did not stop going on hence i did not register my appliance what again

8. april 2026
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Svar fra Howdens - Rayleigh

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Rayleigh depot for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Vurdert til 5 av 5 stjerner

Great customer service

Always in and out quickly, not much fuss, and they do try to get items in as soon as possible if they've not got it in branch.

19. januar 2026
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Svar fra Howdens - Rayleigh

Hello Trevor,

Thank you for your positive feedback.

Best wishes, Alexandra

Vurdert til 5 av 5 stjerner

swift service

Millie at Howdens (Rayleigh) knew, straight away, how to help in providing me with the product I needed . within 10 minutes of walking in, I had what i needed and was back in the car ready to leave! very prompt service!

14. oktober 2025
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Svar fra Howdens - Rayleigh

Hello Adam,

Thank you for sharing your experience with us.

Best wishes, Alexandra

Vurdert til 4 av 5 stjerner

Good products

Always friendly and helpful,but their pricing needs looking at !🤔

26. september 2025
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Svar fra Howdens - Rayleigh

Good morning, Thanks for reviewing our Howdens - Rayleigh depot. Have a great day. Thanks, Alexandra

Vurdert til 5 av 5 stjerner

Thank you.

My experience with Howdens was helpful and informative helped along patiently by Matt at Rayleigh. The kitchen I purchased is great quality. A big thank you.

19. mai 2025
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Svar fra Howdens - Rayleigh

Good morning, Thanks for reviewing our Howdens - Rayleigh depot. Have a great day.

Vurdert til 4 av 5 stjerner

Customer service was great 👍

Customer service was great 👍

30. mai 2025
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Svar fra Howdens - Rayleigh

Hello Allan, good morning

Thank you for your feedback and for rating our customer service positively. If there is anything more we can do to enhance your experience, please let us know.

Best wishes,

Vurdert til 5 av 5 stjerner

Ordered felt backed panels which would…

Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. Great service. 👍

20. mars 2025
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Svar fra Howdens - Rayleigh

Hello Mr Burton,

Thank you for your kind words and for sharing your experience with us. We're pleased to hear that our team was able to assist you promptly and efficiently.

Best wishes,
The Howdens Rayleigh Team

Vurdert til 5 av 5 stjerner

Rayleigh branch are great

Staff at Rayleigh branch are very helpful and have a great deal of knowledge of there products.

7. mars 2025
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Svar fra Howdens - Rayleigh

Hello Martin, good morning,

Thank you for your kind words about our team at the Rayleigh branch. We're pleased to hear that you found our staff knowledgeable and helpful.

Best wishes,
Howdens Rayleigh Team

Vurdert til 5 av 5 stjerner

Very knowledgeable staff

Very knowledgeable staff, polite and courteous. Would use.this company again.

14. mars 2025
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Svar fra Howdens - Rayleigh

Hello Ray,

Thank you for your kind words and for highlighting the professionalism of our staff. We're delighted to hear that you would choose to work with us again in the future.

Best wishes,
The Howdens Rayleigh Team

Vurdert til 5 av 5 stjerner

Great Kitchen Experience

Can't praise Howdens at Rayleigh, Essex, enough! We are very pleased with our kitchen units and the help from the friendly staff, particularly Liam our Sales Consultant.

6. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Rayleigh

Hi there Shirley, I am sure the team will be pleased to read your kind words! We hope to see you again soon, have a lovely day!

Vurdert til 5 av 5 stjerner

Excellent Company, outstanding Staff!We had a flood in our kitchen and were…

We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowledgeable , polite and helpful young man with infinite patience!
Can’t speak highly enough of Liam. He is a credit to your Company!

4. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Rayleigh

Good morning Christine, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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