FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Selskapet har svart

Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Selskapet har svart
Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... Vis mer
Selskapet har svart
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... Vis mer
Selskapet har svart
Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... Vis mer
Selskapet har svart
The UK's No. 1 Trade Kitchen Supplier.
Skrevet av virksomheten
Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.

Svar fra Howdens - Newcastle Under Lyme
Great staff at Newcastle under Lyme. Know the product and very helpful

Svar fra Howdens - Newcastle Under Lyme

Svar fra Howdens - Newcastle Under Lyme
I had a kitchen planned by Howden's planner Shirley from the Newcastle under Lyme shop. This is the second kitchen I have had from Howdens and they are always very helpful, knowledgeable and well priced.

Svar fra Howdens - Newcastle Under Lyme
Always good service at this branch. All very friendly

Svar fra Howdens - Newcastle Under Lyme
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional service.
Louis Taylor Ltd

Svar fra Howdens - Newcastle Under Lyme
Cupboards and worktops are good but none of the electronics are working after 3 years had a leaky dishwasher an oven that cut out when getting to temp and the fridge freezers where the tray doors come of with normal use. Did speak to howdens who blamed the contractor and the contractor blamed howdens so the warranty is worthless. Buy the cupboards but buy the electrical items from another retailer where you get a real warranty.
Thanks for the 1st reply we have had showing any real regard to our plight
I think it was easier for your team just not to address the issues we had after the multiple equipment failures which were reported so am surprised this was not casaded up to the head office we did offer for your team to come out to inspect the equipment but you were not interested.
The hob just stopped working and have had it replaced no help from howdens
The main oven glass on the inside shattered and think this is the reason why it cuts out now when turned on. Bascially of no or little use but is a handy £870 oven tray holder. Again no help from howdens
The dishwasher inlet pipe had a small hole in it and flooded the floor meaning we have had to have the floor ripped out and rescreeded and then relayed. Again no help from howdens.
The fridge freezer does work but the plastic trays are really flimsy and are now nearly all broken. The defrost function doesnt work in the freezer.
Basically we were not offered the warranty one would have expected from a 10K kitchen but no one i know who is having a kitchen fitted is buying from howdens as they know how difficult it has been for us. We dont expect any help just want people to know what they are buying if getting it from howdens.
I did give 2 stars as the purchasing process was good we were just let down by electrical quality and inability to be able to offer assistance. We did have a few handles that didn't arrive which we had to buy again but other wise not too bad.
23rd Jan 2023.
Just an update looks like the store doesn't record the phone calls it recieves as it can't find any record of the order or contact being made reporting the issues. Again have invited your team to inspect the installed equipment but looks like you have spreadsheet warriors not people who can fix things. Really not a surprise as the fobbing off just tends to lead to people denying there is anything wrong. We do appreciate the contact but it doesn't fix the issues.
27th Jan
Still nothing
28th Jan
Not interested in helping, just have a pretty yet unfunctional kitchen.
Kind Regards,
Dave
Was the newcastle under lyme store

Svar fra Howdens - Newcastle Under Lyme
Needed to get two kitchens on order. Measurements and layout left for staff to deal with. emailed details received within a couple 9f hours.

Svar fra Howdens - Newcastle Under Lyme
Great customer service as usual, very knowledgeable about the products and happy to make suggestions and work with you to get the best deals that suit your budget

Svar fra Howdens - Newcastle Under Lyme
Great team over in Newcastle Underlyme.
I Try to deal with a loverly lady named Joan .
Always very helpful and polite , 5 star place .

Svar fra Howdens - Newcastle Under Lyme
Went to my local store at Chesterton, Newcastle-under-Lyme, met Shirley the designer who came out and measured us up for a new kitchen, she as been brilliant nothing was ever a problem and answered all our questions, 100% recommend and a good price As well

Svar fra Howdens - Newcastle Under Lyme
Howdens were great from the start of my kitchen to the end
I was helped with my design and it came on time

Svar fra Howdens - Newcastle Under Lyme
Wonderful helpful staff good deals on things very pleased with the service

Svar fra Howdens - Newcastle Under Lyme
The ladies I spoke to at Howdens Newcastle Under Lyme, were really helpful and professional. Purchased a kitchen to suit my needs. Very happy.

Svar fra Howdens - Newcastle Under Lyme

Svar fra Howdens - Newcastle Under Lyme

Svar fra Howdens - Newcastle Under Lyme
Outstanding customer service provided from all of team, great knowledge on all products.

Svar fra Howdens - Newcastle Under Lyme
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