Partner ordered lights to use in house Christmas display over 6 weeks ago, there has been so sign of the lights showing up and when we have contacted the company via email and fb there has been no res... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Different owners same shabby culture The new guys reached out to us as we previously had a trade account. Having lost money at the collapse and having experienced the worst service and product qua... Vis mer
Shocking customer service, never got my order despite repeated emails saying otherwise. Then after four weeks and still waiting to get my money back after repeated emails and calls, no apology or anyt... Vis mer
Selskapet har svart
I purchased a rug which as most rugs do when new, shed. However several weeks later after vacuuming twice sometimes more times a day it still sheds.... a lot, covering clothes, other furniture within... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
With everything from designer lighting, furniture and home accessories to cookware and outdoor furnishings, Houseology’s wide collections are curated by a team of professional designers in order to inspire you to create your dream home. As well as thousands of products from over 200 designer brands, the Houseology 'Masterclass' also offers a wealth of interior inspiration, professional advice and design know-how to make sure you have all the knowledge and information you need to make design decisions with confidence. From buying guides to designer interviews, 'Masterclass' is your go-to destination for all things interiors.
Kontaktopplysninger
28 Speirs Wharf, G4 9TG, Glasgow, Storbritannia
- 03303630330
- customerservice@houseology.com
- www.houseology.com
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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Amazing service from Lisa @ Houseology
I had an excellent experience with Houseology. Lisa was a wonderful help and kept in regular contact with me throughout the order and delivery process. Very impressed with the customer service and will definitely be back! Thank you, Lisa!
I can’t speak highly enough of Lisa at…
I can’t speak highly enough of Lisa at houseology she could not have been more efficient and helpful when I ordered my two sofas and when I had one little problem she sorted it out very quickly .I wouldn’t hesitate to use the company again and their products are of the highest quality thank you once again June Richardson

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Lisa G was very helpful dealing with a…
Lisa G was very helpful dealing with a problem of a lost return. She worked hard to find it and my refund went ahead. Thanks very much for your help Lisa I appreciate it.

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Saw this wine rack some time ago and it…
Saw this wine rack some time ago and it locked in my memory of likes. Just moved to a new house and wanted to treat it to a present ( as you do )
Opened to browse the web and less than a minute hey presto. 30 seconds later bought and sorted.
Delivered as promised in good order, so a big thank you to all at houseology.com including a big thanks from the house feels very posh!
Bye for now
John & Ann M

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Very happy with customer relations…
Very happy with customer relations person Lisa G!
Very helpful!!!

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Becky Hassan at Houseology was…
Becky Hassan at Houseology was absolutely amazing! I wanted some pieces delivered to a rural part of Italy. She arranged a very reasonable international delivery which arrived within 7 days without issue! Amazing!! Will definitely be returning to Houseology and Becky! Thank you.

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Sorted
I ordered some tables which were not only delayed but then arrived damaged. Numerous emails with no response but it transpires my email was rejecting them which is fair enough - everything was finally sorted out to my satisfaction.

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The prices were keen
The prices were keen, the communication excellent and delivery was on time with very helpful drivers.
Excellent
Excellent!
The products were safely delivered to Romania in a very short time! Great customer service! Thank you.Looking forward to placing new orders.
Incredibly responsive and helpful as…
Incredibly responsive and helpful as always
Excellent service from Lisa throughout…
Excellent service from Lisa throughout and also from the delivery team. Unique and very good quality products. We will be back ordering with you no doubt in the future. Thanks again.

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Outstanding customer service
Absolutely fell in love with the two lamps I ordered. However the delivery providers were worse than useless and it took nearly three months to sort. But sorted it was, very quickly and adeptly by some of the best customer service I’ve experienced. The lovely Lisa kept me informed along the way with her polite, friendly and professional emails and perused matters to a happy conclusion. I’d happily use Houseology again for this reason. Outstanding customer service. Theresa

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Exceptionally attentive service from…
Exceptionally attentive service from the very outset, and speedy delivery. Highly recommend!

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Helpful, polite, proactive and responsive.
My concierge bent over backwards to accommodate my requirements. She was helpful, polite, friendly and responded quickly to all my communications. She was proactive, attentive and Client focused. Couldn't have asked for more. It has been a pleasure dealing Houseology.

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We purchased a garden table and chairs…
We purchased a garden table and chairs via Houseology. One of the chairs arrived damaged and Houseology provided great customer service liaising with the Italian furniture company to get replacement parts.

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Great service from Alexandria
Great service from Alexandria. I had a problem with part of my order. A replacement was sent within days and our problem was resolved. All correspondence was prompt and helpful.

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All thats glitters does not…
All thats glitters does not shine!.....stay away
Very poor, took a order for some lighting, which was advertised on the website, Houseology specified 5 weeks for delivery, waited 5 weeks, nothing was delivered, chased it up to find that they had no stock at the mfgr and that i would have to wait a further 10 days for a refund.
Looks like they may have problems if they are using customers money on refunds to cashflow thier business.

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Top service
Great furniture and and an excellent service by Lisa!
I received a very good customer service…
I received a very good customer service throughout.
I was kept up to date regularly on when my Lamp would be back in stock & also the relevant delivery date.
Am now a happy customer!

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Fantastic service from the staff at Houseology in Glasgow
Fantastic service from the staff at Houseology. I can’t rate them enough. I purchased three Tom Dixon barstools and to cut a long story short the staff....particularly Becky Hassan, customer services manager and another member of staff named Johanna, were incredibly professional, patient and supportive in terms of supporting my order and answering my queries. Will definitely be a returning customer. 👍🏻

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Dette er Trustpilot
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