Sidney Hooper & Co Anmeldelser 

114
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Initial contact was via email on 10/07/26. it gave option of connecting to their virtual assistant through which I selected an appointment date. I chose the first one on Wednesday 15th morning. Ma... Vis mer

Vurdert til 5 av 5 stjerner

Arrived as arranged, valued my GTI GOLF told me the price I would recive after scrap value was taken off - I am happy with the outcome of reciving my £1530.00 and I am able to keep my car. Obviously... Vis mer

Vurdert til 5 av 5 stjerner

The gentleman that called came within the time he had given me. He was thorough in his inspection and very polite and communicative. He also solved the problem in hand.

Vurdert til 1 av 5 stjerner

This has been a disaster experience over months now and the problems are *still* not resolved. Having been through a vehicle accident when stationery and not our fault, the trying to get the car re... Vis mer

Informasjon om virksomheten

  1. Forsikringstakstmann

Skrevet av virksomheten

Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 5 % av de negative anmeldelsene sine

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3,8

Alle anmeldelser

(114)

62 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Rear end collision

Very pleased so far .not sure whether my car will be repaired or not ,he was sure it would be repaired. My only concern is we live in a very rural area and he suggested that I take my car to a repairers of my choice .but my car is not drivable due to a rear broken light and a rear bumper that's flapping like a bird wing 🙃 see what transpires but so far a good service

17. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Cowboys and scammers. NOT AT ALL "independent".

Cowboys and scammers. NOT AT ALL "independent".

This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service & Professional Inspection

I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

2 month of stupidity

The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

13. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Sidney Hooper & Co

Thank you for taking the time to leave a review.

We understand that claim outcomes can be frustrating, particularly where our independent findings do not align with a customer’s expectations. Our role, however, is to provide objective, evidence-based engineering opinions based on the information available to us at the time of inspection, together with any supporting documentation and subsequent post inspection enquiries.

In this case, our conclusions were reached following a detailed assessment of the vehicle and a review of the relevant circumstances. As an independent engineering company, we are unable to influence claim decisions and must report our findings impartially, even where those findings may be unfavourable to a particular party.

We stand by the professionalism and integrity of our work and remain available to insurers and stakeholders should any further factual information come to light.

Vurdert til 5 av 5 stjerner

Very good assessment.

It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was going to give 4 stars

I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid these useless assessors

The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is

31. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Very slow service

Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.

12. november 2025
Anmeldelse skrevet uten oppfordring

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