Hoodaki Anmeldelser 

I found james very helpful we know him for so many years he always gives us a best deal available.

Kate your travel advisor always goes out of her way and finds us flights to our needs We know we can always trust her to get a good deal In this instance she got us our flights within 15 mins of our call just before closing time Tickets were with us next morning!

The customer service was the best. James was very helpful all the way through the process. He found me a good deal. This is the company that I can introduce my friends. I can’t fault anything and thank you James

I always deal with Kate whenever I want to make my booking. Kate is friendly, professional and prompt when it comes to requests and nothing is of any hassle.

I would highly recommend Kate as she takes the pressure away from me having to search across various websites etc.
Lastly Kate even sent me an email the day before I was flying with the tickets etc as I had my mum coming back with me to visit.
Keep up the good work Kate. You made the difference.

Hi I would definitely recommend booking with Roger as he’s very good and helpful when it comes to booking international flights or national,will
always want to book here!

Been booking my trips for a few years now with Hoodaki.com travel agents approximately 5 years and can say that the company and staff are really great and helpful and always have solution to any problems. My personal point of contact is with Kate at can say she is really great.

Kate is always helping me with my flights and she’s great at her job.

James was an excellent ticket agent—friendly, professional, and very efficient. He made the whole process quick and stress-free, answered all my questions clearly, and provided outstanding customer service. Thank you, James!”

Hi , my personal experience with Hoodaki is very amazing . Special thanks to Rohit Bhatia , he always provides me best tickets with best prices . He replied my queries and doubt regarding travel and tickets very well . So totally satisfied . Thank you

James as always provides a great service. I cant think him enough for his efficiency and finding us great deals on our family flights.

This is the second time I have used this company through Roger. He was able to source flights to the Caribbean and even managed to get cheaper flights by changing our dates + one day.
Additionally, he was able to get our party of eight connecting flights from Glasgow to London.
All things going well, I will recommend and book again in future using Roger.

Kate was very friendly, excellent service and prompt action, always try to clear all the questions. Issued the e tickets within no times without any hassle.
Sam Daniel

During the Iraqi war Kate was very helpful and she was so good We booked again this year

We booked from Hodaki flight one of advisor Roger ,he is very good customer holiday plans n very friendly and found excellent flight and hotel for Los Angeles and Newyork . Our experience with them amazing and we recommend to our family and friends .
Thanks to Roger

Ronn provided outstanding service from start to finish. He was professional, responsive, and found me the best travel options at a great price. The booking process was smooth and stress-free. I highly recommend Ronn to anyone looking for a reliable and knowledgeable travel agent!

I am publishing this review to warn other travellers about the deceptive and negligent practices of Benz Travel Limited (trading as Hoodaki.com). Following a forced involuntary airline schedule change, Head of Sales Ricky and agent Eva used our tight visa deadlines to engineer an alternative transaction that hiddenly inflated costs.

The Financial Overcharge:The agency collected a gross total of £4,678.46 from our family group. Direct verification with the operating airline's backend system confirmed the actual total cost of the tickets was exactly £3,790.14.

Benz Travel Limited pocketed an unearned, hidden surplus markup of exactly £888.32 outside of standard dynamic market pricing.

Gross Administrative Negligence - While Eva and James actively withheld our travel documentation and claimed artificial processing delays, we checked the live airline portal ourselves. We discovered they had completely omitted our infant passenger from the flight manifest.

The infant was entirely absent from the operating airline's database despite being fully paid for and listed on our internal agency paperwork. It required intense emergency pressure from our end to force agent Ronn to step in, rectify this, and manually generate our e-tickets.

Fabricated Updates and Broken Promises - Eva repeatedly claimed delays were due to a "formal name correction sync" and attempts to "group family seating together". Email logs prove they had the correct details for six months, and direct airline checks showed our family party had actually been completely separated and scattered across the aircraft.

Support agent Pam gave a verbal operational commitment to have our issues sorted within 15 minutes, which was completely broken, while James used a fabricated script about a "Phuket booking" to completely disregard our active flight emergency.

A formal enforcement complaint has been opened with the Civil Aviation Authority (CAA) ATOL Compliance Desk for unlawful surcharges on involuntary rerouting, and a file is being opened with Trading Standards via Citizens Advice.

Avoid this company at all costs.!!!!

Good customer service.
Manage to book a ticket straight away. Would highly recommend booking with these guys

Jenny was a nice kind and helpful women and she helped me so much with travelling abroad highly recommended 10/10

Dear Sir/Madam,

Thank you for asking. I am very happy with the customer service I received during my booking. The staff were polite, helpful, and everything was handled smoothly and efficiently.

I really appreciate the assistance and would be happy to book with you again.

Kind regards,
[Crissabella]

Jenny was very helpful to find us best deal to book 5 tickets for India trip. She was very patient and professional. Thank u so much. RSD