HomeStoreDirect.com Anmeldelser 

214
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I emailed asking about stock of the sofa bed and got a quick helpful response. I ordered it, which was easy. The deliver was very quick, excellent.

Vurdert til 4 av 5 stjerner

Very quick and easy to order this product from home store direct, it was alot cheaper than other online places for the same item so very happy with that! Standard delivery price for a heavy item was v... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Goods received as ordered and well packaged. Order process simple and quick. Good communication. Only letdown was Royal Mail, who advised delivery, but not on day first advised and were then another 2... Vis mer

Vurdert til 5 av 5 stjerner

Fab store online, found quite by chance looking for some my little pony for my nieces, they were such a brilliant price I bought 4 of them one for my granddaughter too and I've a spare in case I need... Vis mer

Informasjon om virksomheten

  1. Lagerbutikk
  2. Husholdningsbutikk

Skrevet av virksomheten

HomeStoreDirect® is an online retailer, marketplace and registered brand selling products for the home & garden, kids furniture & toys, pet products, office supplies, Christmas & Halloween. Based in the UK the company offers the best prices on thousands of products from a range of brands shipped directly to their customers around the globe. As an online retailer we pride ourselves in offering new and innovative items sourced and vetted by ourselves. We are proud to have delivered to online customers across the globe and all products shown are in stock ready to ship to you direct from warehouses located in the United Kingdom and supported by our customer service team. We feature some of the best brands from across the UK working with manufacturers and distributors. Our mission is to provide you with the largest choice of products online at the very best prices!


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

214 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(214)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Rubbish product

Rubbish product, doesn’t attract flies. 3 days use and not a single fly killed.

11. april 2021
Logoen til HomeStoreDirect.com

Svar fra HomeStoreDirect.com

Good Morning Jo,

We are so sorry to hear you are unhappy with your purchase. This is the first time we have become aware of any issue with your order as we have not received any email from you?

We have a dedicated customer service team who are more than happy to deal with any issues concerning your order. Simply drop us an email along with your order details and the issue so we can get this resolved for you. As per our website contact details you can email us at any time and we aim to respond within 24 hours (excluding weekends). We are here to help customers with any problems please rest assured.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Edit 29/04/21: We have been trying to reach you Jo for 2 weeks to resolve but we cannot get any response. If there is a problem we are here to sort it if we are given the chance.

Vurdert til 5 av 5 stjerner

Ordered an Easter present for…

Ordered an Easter present for our granddaughter who is 2.5 years old and she loves it! Disney Princess Easel is exactly as it is shown in the picture and very easy to assemble. Would definetly recommend and great value for money. All the accessories are good and the Disney Princess erasers are very cute too. Overall very happy with one happy granddaughter!

6. april 2021
Vurdert til 4 av 5 stjerner

Great service! Very happy overall

Very quick and easy to order this product from home store direct, it was alot cheaper than other online places for the same item so very happy with that! Standard delivery price for a heavy item was very reasonable & arrived exactly on time. Had a slight problem with the product inside however this was rectified very efficiently. I had quick email responses from the customer services team of who'm were very helpful, i felt valued as a customer as i was given different options of how i wanted the slight problem to be rectified, so over all very happy with the service i have received especially as we are in a lockdown due to the pandemic. So thank you! Would order again!

9. mars 2021
Logoen til HomeStoreDirect.com

Svar fra HomeStoreDirect.com

Good Morning Lorraine,

We are so sorry to hear you are unhappy with your purchase. We have seen you emailed us last night at 21:21 when we were closed. Our opening hours for customer service is 9am-5pm (Monday-Friday and we aim to respond within 24 hours. If we are not aware of an issue or given time to resolve it is very difficult for us.

We are delighted you are so happy with the experience and our service which this review is intended . This is not a product review so we hope once we can get in touch you can re look at your review to reflect you experience as this is a service review.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Vurdert til 5 av 5 stjerner

I have tried to ring numerous times and…

I have tried to ring numerous times and left a message no response. The blue one had a hole in so couldn’t blow it up

Problem resolved thank you

5. mars 2021
Logoen til HomeStoreDirect.com

Svar fra HomeStoreDirect.com

Good Morning Harriet,

We are so sorry to hear you are unhappy with your purchase. This is the first time we have become aware of any issue with your order as we have not received any email from you?

We have a dedicated customer service team who are more than happy to deal with any issues concerning your order. Simply drop us an email along with your order details and the issue so we can get this resolved for you. Due to COVID-19 unfortunately we are working with limited staff and therefore our phone lines may become too busy and become temporarily unavailable. However as per our website contact details you can email us at any time and we aim to respond within 24 hours. We are here to help customers with any problems please rest assured.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Vurdert til 5 av 5 stjerner

My new go to site for fabulous things!

Exceptional service from HomeStoreDirect.com. Bought several Yankee Candle Charming Scents sets. Had never seen these before, but have always been a great fan of their other products - candles, votives and wax melts. This set is fabulous - a metal ‘bangle’ holds a locket which opens so that you can place the ceramic scent block inside then hang from your rear view mirror in your car. As well as the scent block, you can add different charms which you can buy separately along with refills. The fragrance is the eponymous Yankee Candle and lasts for ages. Ordering was simple, the item was dispatched very quickly and postage was free. Have a look at this site - you will not be disappointed!

15. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic shopping experience

Excellent customer service, I purchased the heated star throw which was extremely well packaged and delivered promptly at the specified time. Great value for money. Will definitely shop again at Home Stores Direct

8. januar 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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