HomePlus Furniture Anmeldelser 

2 272
TrustScore 5 av 5

4,8

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely exceptional quality furniture. Ordered online but spoke to Vicky who was very helpful and knowledgeable. Was a bit nervous buying such a lot of furniture having not seen it in person bu... Vis mer

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Vurdert til 4 av 5 stjerner

Got a free colour / wood sample sent to my house to confirm it was to our taste. It was then very easy to purchase the furniture online. It all arrived well within the expected delivery time frame wit... Vis mer

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Vurdert til 5 av 5 stjerner

Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs befo... Vis mer

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Vurdert til 5 av 5 stjerner

Website is easy to navigate, customer service responded in good time to email queries, delivery was on time and quality of goods is exceptional and in line with expectations. We had to wait for a... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk
  2. Soveromsmøbler
  3. Butikk med stuemøbler

Skrevet av virksomheten

HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.

Skrevet av virksomheten

Family
At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
Quality
Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
Unbeatable Value
We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
Customer Service
We take great pride in delivering the highest quality service to all our customers throughout their experience with us.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(2 272)

290 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The furniture is beautiful

The furniture is beautiful. Easy to order with good service. Delivery men were helpful and polite. Thank you!

13. august 2026
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Svar fra HomePlus Furniture

Hello Michelle, thank you so much for your lovely review! We’re happy to hear that you’re pleased with your new furniture and found the ordering process easy.
It’s also great to hear that our delivery team were helpful and polite. We’ll be sure to pass on your kind comments to them.
Thank you again for choosing HomePlus Furniture and for taking the time to share your experience with us. We really appreciate it! Best regards HomePlus Furniture.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs before delivery, we were given a 2-hr delivery slot.
The delivery guys, Jim and Nick, were very friendly and helpful. They took extreme care navigating the mattress upstairs.
All in all it has been a very good experience and I highly recommend Homeplus Furniture.

13. august 2026
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Svar fra HomePlus Furniture

Hello, thank you so much for your fantastic review! We’re so happy to hear that you had such a positive experience with HomePlus Furniture, from choosing your mattress in-store through to the delivery.
It’s great to hear that our team kept you informed throughout and that Jim and Nick took such great care when delivering your mattress upstairs. We’ll be sure to pass your kind comments on to them.
Thank you again for your recommendation and for taking the time to share your experience with us. We really appreciate your support! Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Brilliant drivers

The wrong piece of furniture had been put in the van. Jim and Nick spotted the mistake and went out of their way to rectify it. Couldn’t be more pleased.

13. august 2026
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Svar fra HomePlus Furniture

Hello Debbie, thank you so much for your wonderful review! We’re pleased to hear that Jim and Nick spotted the mistake and went above and beyond to put things right for you.
We’ll be sure to pass on your kind comments to them. It’s great to hear that their efforts made such a positive difference.
Thank you again for your understanding and for taking the time to leave us such lovely feedback! Best regards HomePlus Furniture

Vurdert til 2 av 5 stjerner

Communication was sketchy, delivery drivers unhelpful

Communication was sketchy! Delivery considering the cost & the fact all products showed as "in stock" was slow. Delivery drivers were not the most helpful - telling my disabled wife they were going to leave the furniture in the garden when we live in a bungalow modified [ wide doors] with all round disabled access [ no steps etc], it was less effort to place the products inside. It wasn't until she told them it would be further to leave it in the garden than carry it less than 10 meters from the van to the bedroom ! On the plus side the furniture is a reasonable quality and well packaged.

4. august 2026
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Svar fra HomePlus Furniture

Hello Mr Lunn,

Thank you for your feedback.

We are very sorry to hear about your experience. Most importantly, the way your wife was treated during the delivery is absolutely unacceptable and does not reflect our usual standards.

Our estimated delivery time is up to 10 working days, and your order was delivered within this timeframe. Each order is individually inspected before dispatch to ensure it arrives in perfect condition. However, we recognise that our communication could have been clearer throughout the process.

We appreciate your positive comments regarding the quality and packaging of the furniture. A member of our customer service team will contact you directly to discuss your delivery experience and work to put things right.

Should you require any further assistance please do not hesitate to get in touch.

Thanks,
HomePlus Furniture

Vurdert til 5 av 5 stjerner

The furniture is well made and looks…

The furniture is well made and looks nice.
The delivery guys went out of their way to be helpful.
And when I needed to chat on the phone to anyone, they were all very friendly and extremely helpful

4. august 2026
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Svar fra HomePlus Furniture

Hello Janice, thank you so much for your lovely review! We’re happy to hear that you’re pleased with the quality and appearance of your furniture. It’s also great to hear that our delivery team went above and beyond to help, and that you found our team friendly and helpful.
We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Great quality and excellent delivery…

Great quality and excellent delivery service.

5. august 2026
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Svar fra HomePlus Furniture

Hello Aylen, thank you so much for your wonderful review! We’re so happy to hear that you’re pleased with the quality of your furniture and that you had an excellent delivery experience. We really appreciate you taking the time to share your feedback with us. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

The furniture is good quality and it…

The furniture is good quality and it arrived when I was told it would. Some of the items were out of stock when I ordered them and they phoned to see if I wanted the in-stock items delivered immediately or wait for the whole order to be delivered at the same time. The staff I spoke to were very helpful.

4. august 2026
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Svar fra HomePlus Furniture

Hello Ann, thank you very much for your lovely review!
We’re happy to hear that you’re pleased with the quality of your furniture. We’re also pleased our team could contact you regarding the out-of-stock items and give you the flexibility to choose how you wanted your delivery arranged.
thank you for taking the time to share your experience and for your kind comments about our team. We really appreciate your support! Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Sandra was great

Sandra was great, really helpful. Lovely furniture would highly recommend

8. august 2026
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Svar fra HomePlus Furniture

Hello Melanie, thank you so much for your lovely review! We’re happy to hear that Sandra was so helpful and that you’re pleased with our furniture. We really appreciate your kind words and recommendation, and we’ll be sure to pass your feedback on to Sandra. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Just built a Marlborough gas lift…

Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spoke to Vicky who was extremely helpful and patient with my questions and got everything sorted for me. Great service and fantastic customer service from Vicky at Homeplus furniture. Many thanks. Thoroughly recommend them.

8. august 2026
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Svar fra HomePlus Furniture

Hello Jon, thank you so much for your fantastic review! We’re happy to hear that you’re so pleased with your Marlborough gas lift storage bed and the quality of the furniture.
It’s also great to hear that Vicky was able to assist you and was so helpful and patient with your questions. We’ll be sure to pass your lovely feedback on to her.
Thank you for your kind words and recommendation.
Best regards HomePlus Furniture.

Vurdert til 5 av 5 stjerner

I ordered a sample of the furniture I…

I ordered a sample of the furniture I was looking at and it was sent out straight away . Thank you so much .
I shall be putting an order in

30. juli 2026
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Svar fra HomePlus Furniture

Hello Emma, thank you so much for your lovely review! We’re pleased to hear that your sample arrived quickly and that it has helped you with your decision. We really appreciate you considering us for your furniture purchase and look forward to welcoming your order! Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Delivered on time

Delivered on time. Great communication leading up to delivery time. Good looking product.

28. juli 2026
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Svar fra HomePlus Furniture

Hello Alan, thank you for your lovely review!
We’re so pleased to hear that your order arrived on time and that you were happy with the communication throughout the delivery process. It’s great to know you’re happy with your new furniture and its appearance.
Thank you for choosing us, and we hope you enjoy your purchase for many years to come. We look forward to welcoming you back again in the future! Best regards HomePlus Furniture.

Vurdert til 5 av 5 stjerner

Great Customer Service

Great customer service from the new Maidstone store and from Nick and Jacob who delivered the table and chairs to us. The excellent quality of the furniture and the great customer service will keep me coming back to buy more from you. Thank you so much

3. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HomePlus Furniture

Hello Mark, thank you so much for your review!
We're happy to hear that you received great customer service from our new Maidstone store, as well as from Nick and Jacob during your delivery. We'll be sure to pass your kind comments on to them, they'll be thrilled to know they made such a positive impression.
It's great to hear that you're so pleased with the quality of your table and chairs, and we're especially grateful that your experience has given you the confidence to shop with us again in the future. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Excellent quality furniture and great…

Excellent quality furniture and great customer service from order placement to delivery. Will definitely purchase from them again

24. juli 2026
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Svar fra HomePlus Furniture

Hello Claire, thank you so much for taking the time to leave us such a lovely review !
We’re so pleased to hear that you’re happy with the quality of your furniture and that our team was able to provide excellent service throughout your experience.
We pride ourselves on offering high-quality furniture alongside a friendly and reliable service. Your kind words and support mean a great deal to the whole team.
Thank you again for choosing us, and we look forward to helping you with your next purchase in the future.
Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Very helpful staff

Very helpful staff . An excellent company . Quick with response to question . Highly recommend .

31. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HomePlus Furniture

Hello Peter, thank you for your kind review.
We’re so pleased to hear that you found our team helpful and that our responses were quick and efficient. We really appreciate your recommendation and your kind words about our company.
Thank you for choosing us, and we hope to assist you again in the future. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Lovely lamps

Lovely lamps. Great price. Excellent quality.

23. juli 2026
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Svar fra HomePlus Furniture

Hello, thank you for your lovely review!
We’re pleased to hear that you’re happy with your lamps and that you found them to be great value for money. It’s fantastic to know you’re pleased with the quality of your purchase.
We really appreciate you taking the time to share your feedback and hope you enjoy your new lamps. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

What made my experience great was the…

What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making decisions.
A big Thank You also to Nick and Jacob who delivered the furniture, they was very helpful in such hot weather, they helped me to unpack a large sideboard and dining table and set them up. Nick and Jacob also gave some good tips with checking the furniture after a couple of weeks.

Thank you.

29. juli 2026
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Svar fra HomePlus Furniture

Hello, thank you so much for your fantastic review!
We're happy to hear that you had such a positive experience with our team at our Maidstone store. Providing helpful advice and allowing our customers the time to make the right decision is something we really value, so it's great to know this made a difference.
We're also pleased to hear that Nick and Jacob looked after you so well during your delivery. We'll be sure to pass on your kind words, they'll be happy to know their hard work, assistance with setting up your furniture, and helpful advice were appreciated, especially in the warm weather.
Thank you again for taking the time to share your experience. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

From ordering to delivery excellent…

From ordering to delivery excellent timing. Delivery men so respectful. Not only to me but my proprietary. Very pleased with the quality of the furniture

21. juli 2026
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Svar fra HomePlus Furniture

Hello, thank you so much for your kind review.
We are so happy to hear that you had such a positive experience from ordering through to delivery. It is lovely to know that our delivery team provided a respectful and professional service, and we will be sure to pass your kind words on to them.
We are also pleased to hear that you are happy with the quality of your furniture. Thank you for choosing us, and we hope you enjoy your new piece for many years to come. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner
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Svar fra HomePlus Furniture

Hello Kenneth, thank you for your lovely feedback.
We’re happy to hear that you were pleased with both our customer service and delivery service. We really appreciate you taking the time to leave us a review and we hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

Lovely console table good quality great…

Lovely console table good quality great customer service and prompt delivery

21. juli 2026
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Svar fra HomePlus Furniture

Hello Colleen, thank you so much for your 5-star review!
We're happy to hear that you're pleased with your console table and that you found it to be of great quality. It's also fantastic to know that you received great customer service and prompt delivery.
Your feedback means a great deal to our team, and we really appreciate you taking the time to share your experience. We hope you enjoy your new furniture and look forward to welcoming you back in the future. Best regards HomePlus Furniture

Vurdert til 5 av 5 stjerner

I thought this store was a breath of…

I thought this store was a breath of fresh air .the staff were delight full very positive and friendly.help full too .the things in this store were mesmeriseingly lovely.i was like a child in a candy store.i wanted every thing.prices were very reasonable.i shall be returning very soon

28. juli 2026
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Svar fra HomePlus Furniture

Hello Marie, thank you so much for your kind review.
We are happy to hear that you had such a positive experience in our store. It’s fantastic to know that our team made you feel welcomed and were able to provide such friendly and helpful service.
We’re also so pleased that you loved our furniture range and found the quality and prices to be just right. Your kind words mean a great deal to the whole team, and we look forward to welcoming you back again soon.
Thank you again for taking the time to share your experience.
Best regard HomePlus Furniture

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