Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Vis mer
Selskapet har svart
Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Vis mer
Selskapet har svart
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Vis mer
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Vis mer
Selskapet har svart
Skrevet av virksomheten
Skrevet av virksomheten

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 53 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I easily found what I was looking for. However, it would have been easier if the item I wanted wasn't stacked on a high shelf.
Me and my wife were trying to find a colour for our hallway. Carl said he could match the colour we wanted and mixed it in dulux heritage. Perfect result hallway looks stunning
Amazing customer service from phoenix this afternoon. Went above and beyond for me as im new to the area and first time in store. Helped beyond measure to get what I needed and would recommend to all family and friends for a visit. Thanks again phoenix!
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a 56 mile round trip. Thanks Homebase 😕

Svar fra Homebase - Haverfordwest
I was served this morning by a lovely young lady by the name of Beccy. Very helpful and cheerful. Excellent customer service. Thank you Beccy.
Brilliant service from Andrea, she has the patience of a Saint! Amazing overall experience, thank you.
Listing taking time to make my experience positive and important
Becky in the Haverford west store was on fire. Happy, smiling, cheerful. Girl deserves a gold star.
Click and collect was instant on arrival to store.. very impressed
Once again Carl at Homebase Haverfordwest did us proud. His commitment to meeting our needs is tireless. We’ve provided him with a range of challenges which he’s resolved perfectly for us every time. Diolch Carl!
Sarah was so helpful - brought me a trolley and got a colleague to help me get my purchases to the car. Very friendly and great service, would totally recommend.
Extremely helpful shop assistant (Sarah) and very knowledgeable!!
Great experience!!
Always great service and product availability. Staff are really helpful and happy to help. Lovely store in Haverfordwest for browsing.
Went in to get some paint mixed and was served by Carl and his knowledge and advice was extremely helpful. It’s not the first time Carl has helped us and gave us advice he’s always gone above and beyond to make sure we use the correct paint and advice on prep work.
My experience at Pembrokeshire Homebase is amazing. The customer service is the main reason I choose to use Homebase for personal and business use. I am always welcomed with a happy attitude and a friendly smile. I am always helped when needed. Spoken to with respect and always leave there feeling amazing and look forward to going back for more supplies
I was looked after by a lovely assistant called Sarah who made no fuss about helping me with my difficulty whatsoever. Sarah was wonderfully friendly which made my visit to Homebase easy and stress-free. Thank you.
Sarah was really helpful when I had a query over a refund
Sarah is a lovely face to he greeted by. She is was extremely friendly and helpful. Love homebase!
We were served by Carl who was very helpful and fast service
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