The ordering process is fine, hassle free but the some members of staff at the Kingsway store certainly need to remember they actually have customers to serve rather than carry on conversations with f... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered my Keter outdoor storage unit online. Process was easy, quick and efficient. Picked up unit at Derby Kingsway store click and collect. Was served quickly by efficient and friendly staff, one o... Vis mer
We were served by Ryan who mixed some paint for us, he helped us choose what type of paint and also checked we had all tools etc that we needed. He was very knowledgeable and friendly. At the til... Vis mer
I do wish that Homebase would ensure their stock levels are accurately recorded and shown when placing click & collect orders. When I order 3 tins of paint I really would like to pick up 3 tins so I c... Vis mer
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Informasjon om virksomheten
Om Homebase - Derby Kingsway
Skrevet av virksomheten
Homebase
Skrevet av virksomheten
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktopplysninger
Kingsway, Derby, DE22 3FA, Derby, Derbyshire, Storbritannia
- 0345 640 7042
4,7
Enestående
205 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 52 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful, friendly staff
Bought a hallway storage unit. Chris, Lewis and another member of staff were really helpful, friendly and professional.
6. januar 2024
Anmeldelse skrevet uten oppfordring
Nearly everything on clearance as it…
Nearly everything on clearance as it has been for months. All kitchen appliances no longer available. Very poor.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Derby Kingsway
Hi Roger,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review.
Thanks,
Team Homebase
Brilliant service offered by Homebase
Brilliant service offered by Homebase. Very friendly and polite staff. Thank you so much
9. januar 2024
Anmeldelse skrevet uten oppfordring
The item was immediately available and…
The item was immediately available and the member of staff was very pleasant.
1. januar 2024
Anmeldelse skrevet uten oppfordring
No help offered with a very heavy item.
30. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Derby Kingsway
Hi Tara,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Went to Customer Services
Went to Customer Services. Very helpful male assistant. Found items ordered. Straight back out to car. No messing about. Items as described. Thank you.
15. desember 2023
Svar fra Homebase - Derby Kingsway
Hi Frances,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Everything rang like clockwork
Everything rang like clockwork. Ordered the electric stove on the Friday which was after 4 pm. Advised it would be delivered Monday which it was. The lady at Homebase was very knowledgeable and she knew her stock levels. She was extremely helpful.
5. desember 2023
Svar fra Homebase - Derby Kingsway
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Good Experience
Ordered online, quickly available for collection, communication good, staff helpful, good experience.
10. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Derby Kingsway
Hi Leigh,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Easy click and collect, good customer service
Easy click and collect. Item was waiting for me but when I got to the store I changed my mind and wanted something else instead. No problem, one item refunded, one item paid for, in and out in a few mins, very friendly and helpful staff.
3. desember 2023
Svar fra Homebase - Derby Kingsway
Hi Chirpy,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.