I've been a customer for many years and the service has been fantastic. Depending who is serving me some take an interest in a purchase I'd be making and talk about the band/film. If a product I'm loo... Vis mer
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Beliggenhet
Bytt filialUnit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected. I waited approximately 15 minutes to be served as there... Vis mer
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It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... Vis mer
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Always helpful staff. Great range in store and you can order if they don't stock the item you want. It's great that there is still somewhere you can browse in store. There is still a demand for physic... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Swansea
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Storbritannia
4,8
Enestående
294 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy use very friendly helpfully staff
16. februar 2026
Svar fra hmv (UK) - Swansea
Hi Lucy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reliable delivery and quality of…
Reliable delivery and quality of product is consistently good so thanks guys
9. februar 2026
Svar fra hmv (UK) - Swansea
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent service fast delivery wouldn’t hesitate buying again infact all ready made another order
4. februar 2026
Svar fra hmv (UK) - Swansea
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchasing and receiving parcel from HMV
I received my order on time. From ordering and delivery top marks. It was received in perfect condition. Just what I wanted.
4. februar 2026
Svar fra hmv (UK) - Swansea
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Swansea
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up my click and collect
It was so straight forward to pick up my click and collect , when I was at the Swansea store I even bought another vinyl to go with the 1 I was collecting.
17. januar 2026
Svar fra hmv (UK) - Swansea
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing employes
The customer support is amazing, and the cashier Mark even helped me lift up my vinyl player onto the counter
19. januar 2026
Svar fra hmv (UK) - Swansea
Hi Blake,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order & after a couple of days…
Easy to order & after a couple of days arrived on time & easy to track.
18. januar 2026
Svar fra hmv (UK) - Swansea
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered 4 x vinyl records online and 2…
Ordered 4 x vinyl records online and 2 were received damaged. I went into HMV Swansea to get sorted and they were swapped out with no issues. The chap I dealt with (Mark) was very helpful and sorted the issues no problem
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Swansea
Hi Alex,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Swansea
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast Delivery
Ordered just a few days before Christmas and the package arrived so quickly. Saved Christmas, frankly. Thank you!
11. januar 2026
Svar fra hmv (UK) - Swansea
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was so easy to get help and look for…
It was so easy to get help and look for and order ,which arrived in a few days .Thanks
Dennis
5. januar 2026
Svar fra hmv (UK) - Swansea
Hi Dennis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Items arrived very quickly and as per…
Items arrived very quickly and as per the order.
2. januar 2026
Svar fra hmv (UK) - Swansea
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful shop assistant and regular…
Very helpful shop assistant and regular e-mail communication
26. desember 2025
Svar fra hmv (UK) - Swansea
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
there when i wanted it and was cheap
24. desember 2025
Svar fra hmv (UK) - Swansea
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great all round experience
Helpful staff. Good information. Excellent updates. Had just what I needed.
18. desember 2025
Svar fra hmv (UK) - Swansea
Hi Alison
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic
You were fantastic ordered what i wanted and was kept up to date then told me what day i could pop into store for collection
Than you very much
18. desember 2025
Svar fra hmv (UK) - Swansea
Hi Joce
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful in the Swansea store,what…
Very helpful in the Swansea store,what I wanted was out of stock,so they ordered it for me and I received it 2 days later,very happy👍
15. desember 2025
Svar fra hmv (UK) - Swansea
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service at a competitive price
3. desember 2025
Svar fra hmv (UK) - Swansea
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar fra hmv (UK) - Swansea
Hi ALAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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