Very satisfied with service. Ordered in store and staff very helpful and friendly. Order arrived promptly. Separate order online also hassle free.
Selskapet har svart
Beliggenhet
Bytt filial13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Five stars as usual. The ordering process is easy with speedy delivery. And the process is enhanced by the excellent staff.
Selskapet har svart
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Vis mer
Selskapet har svart
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om hmv (UK) - Reading
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Storbritannia
4,7
Enestående
244 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful staff and excellent service
The staff were very helpful in sourcing 2 DVDs for me. Both were old 70/80s films. One was in stock and the other ordered. The ordered arrived in a couple of days. Very impressed with the service and would recommend using the HMV Reading store to family and friends.
22. juli 2023
Svar fra hmv (UK) - Reading
Hi Tom
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff are very helpful and polite…
The staff are very helpful and polite and there’s a good variety
19. juli 2023
Svar fra hmv (UK) - Reading
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and responsive staff
Friendly and responsive staff member, patient. Great products, order all correct.
21. juli 2023
Svar fra hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i bought a newjeans(kpop) album today…
i bought a newjeans(kpop) album today and i noticed that the photocards were missing (it was sealed so it was most likely the manufacturers fault) and i contacted costumer service and they told me to return/exchange it
i went back to the store and one of the staff (his name is john if i’m not wrong) helped me with this he was very sweet abt it too i’m very grateful and happy that i was able to exchange it
hope you have a great weekend thank you so much!!<333
21. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Reading
Hi Sraddha
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I was told my order was in when it was…
I was told my order was in when it was not. They could not refund the money either. I was then told that someone would ring me when my order was in. Still waiting. Will not be ordering from Reading HMV again
17. juli 2023
Svar fra hmv (UK) - Reading
Hi NIGEL
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
The service at the Reading store is…
The service at the Reading store is excellent,nothing is to much trouble for the staff,they are all very friendly & make it a pleasurable place to shop
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
14. juli 2023
Svar fra hmv (UK) - Reading
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to shop and pick what you want.
Really nice to just look around choose something you want or in my case pre order.
9. juli 2023
Svar fra hmv (UK) - Reading
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My whole experience Instore ordering at…
My whole experience Instore ordering at HMV Reading, was excellent. The member of staff who served me, was very friendly helpful and very knowledgeable. Thankyou
7. juli 2023
Svar fra hmv (UK) - Reading
Hi Kate
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Reading
Hello Jan
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff always friendly and happy to help
30. juni 2023
Svar fra hmv (UK) - Reading
Hi PATRICIA
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Reading
Hi One
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep using local stores…
Staff member who ordered my CD remembered me. The Reading store has good stock and a friendly team. I visit often as I want to keep HMV on the high street.
15. juni 2023
Svar fra hmv (UK) - Reading
Hello Hazel
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The staff was very helpful and friendly…
The staff was very helpful and friendly and told me that I can order on line and was happy with my dvd
Thank you and when I received it there was helpful and friendly again 100% happy customer
12. juni 2023
Svar fra hmv (UK) - Reading
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff in HMV where amazing
The staff in HMV where amazing , very helpful and friendly and I got my order very quickly. Love to support the shops more than the internet as I don’t want another one going
16. juni 2023
Svar fra hmv (UK) - Reading
Hi Vikki
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.