I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Vis mer
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Beliggenhet
Bytt filialUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Vis mer
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Vis mer
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Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the New... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Newcastle
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Storbritannia
4,8
Enestående
625 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Keep me updated on order and delivery.
Keep me updated on order and delivery.
Very good service
3. desember 2025
Svar fra hmv (UK) - Newcastle
Hi Rosemarie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Svar fra hmv (UK) - Newcastle
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Newcastle
Hi Helen,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple order process and collected from…
Simple order process and collected from my local branch. Staff in Newcastle were very helpful and accommodating.
22. november 2025
Svar fra hmv (UK) - Newcastle
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Music CD’s
Availability of products and competitive pricing are tremendous.
The customer service and delivery times are outstanding.
Thank you
24. november 2025
Svar fra hmv (UK) - Newcastle
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple process to order and collect
Simple process to order recordings. Helpful and friendly staff at collection.
22. november 2025
Svar fra hmv (UK) - Newcastle
Hi MALCOLM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good customer service from Ritch
Really good customer service from Ritch
Good communication afterwards regarding delivery
22. november 2025
Svar fra hmv (UK) - Newcastle
Hello IRENE
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Wanted a present for our granddaughter…
Wanted a present for our granddaughter and did not have size in store asked at counter extremely helpful staff who checked if size was in stock they had to order it in brilliant service kept us upto date via email collected it 2 days later just what we wanted great service all round
18. november 2025
Svar fra hmv (UK) - Newcastle
Hello Liz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were helpful
The staff were helpful. The shop in Newcastle is great. Better than the new metrocenter one. My daughter and I love browsing.
17. november 2025
Svar fra hmv (UK) - Newcastle
Hi J
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Always excellent customer service
Always excellent customer service. Experts in music
13. november 2025
Svar fra hmv (UK) - Newcastle
Hi Victoria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase was delivered to the store
My purchase was delivered to the store. Pick up so easy and very friendly and helpful member of staff at the till
12. november 2025
Svar fra hmv (UK) - Newcastle
Hi Violet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a cd in the Newcastle store
I ordered a cd in the Newcastle store. I received an email saying the order was being processed and not long afterwards I had another email to collect the cd from the store.
Everything was quickly and efficiently dealt with.
12. november 2025
Troy
Troy, your assistant was so helpful, he found and ordered what I was looking for, excellent service
12. november 2025
Svar fra hmv (UK) - Newcastle
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon.
We are so happy to hear that Troy made your experience a great one!
Thank you for shopping with hmv and we hope to see you again soon
Great all round experience as always
8. november 2025
Svar fra hmv (UK) - Newcastle
Hi Eddy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was handled very swiftly
My order was handled very swiftly and efficiently
7. november 2025
Svar fra hmv (UK) - Newcastle
Hello Peter
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I've shopped in hmv since I was a kid…
I've shopped in hmv since I was a kid in the early 80s love it so much thankyou x
6. november 2025
Svar fra hmv (UK) - Newcastle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Buy local wherever possible
I always try to support local businesses whenever possible
3. november 2025
Svar fra hmv (UK) - Newcastle
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Newcastle
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar fra hmv (UK) - Newcastle
Hi Sheree
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Newcastle
Hello Sarka
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
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