I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Vis mer
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Beliggenhet
Bytt filialUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Vis mer
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We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great ex... Vis mer
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Easy to collect a non-store stocked item from my local HMV Branch by ordering the item on HMV.com and using the Click and Collect option. My local branch doesn't have the range of CD's I like so I... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Newbury
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Storbritannia
4,9
Enestående
131 anmeldelser
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We had a wonderful experience of what…
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great example to her team of excellent customer service. Walked out of her store a very satisfied customer. Thank you Rachel
9. februar 2024
Svar fra hmv (UK) - Newbury
Hi BARBARA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and quick delivery
28. januar 2024
Svar fra hmv (UK) - Newbury
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Newbury
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Newbury staff very helpful in arranging…
Newbury staff very helpful in arranging delivery. Item arrived as promised.
7. januar 2024
Svar fra hmv (UK) - Newbury
Hi Mr Reeve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service.
22. desember 2023
Svar fra hmv (UK) - Newbury
Hi Susan
Thanks for your review regarding our customer service team - we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Really helpful staff in Newbury
19. desember 2023
Svar fra hmv (UK) - Newbury
Hello Nicholas
Thanks so much for taking the time to leave us a review for hmv Bromley.
Cheers for shopping with hmv, see you again soon and merry christmas :-)
From going into the store in Newbury…
From going into the store in Newbury where a very helpful young lady helped to find what I was looking for to delivery,which was very prompt.I could’nt fault anything.
9. desember 2023
Svar fra hmv (UK) - Newbury
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and quick
Ordered online and picked up in store. Found the whole process easy and quick. Staff at Newbury were great.
12. desember 2023
Svar fra hmv (UK) - Newbury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady who served me was very helpful
The young lady who served me was very helpful in suggesting another DVD when I told her that my son was Autistic.
She was enthusiastic and so pleasant throughout the whole time.
5. desember 2023
Svar fra hmv (UK) - Newbury
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, friendly staff
Easy website to navigate and the option to pick up item in store is ideal. Friendly staff too.
5. desember 2023
Svar fra hmv (UK) - Newbury
Hi Carrie-Louise,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service 👍
Had to order click and collect but I was kept informed of my order progress. Great to actually go into a shop & then be greeted by cheerful, polite staff. Brilliant 🙂
5. desember 2023
Svar fra hmv (UK) - Newbury
Hi Maria,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff. They went 'above and beyond' to find information about a product and then ordered it for me.
6. desember 2023
Svar fra hmv (UK) - Newbury
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
Excellent customer service. Such a great and friendly service.
3. desember 2023
Svar fra hmv (UK) - Newbury
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful assistants
Very friendly and helpful assistants - always appreciated.
28. november 2023
Svar fra hmv (UK) - Newbury
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Newbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Newbury
Hi jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent knowledgeable and friendly…
Excellent knowledgeable and friendly service. The service by all the staff I have met has always been to a very high standard of customer care.
15. november 2023
Svar fra hmv (UK) - Newbury
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
From the person who took my order the…
From the person who took my order the the lady who served me with it excellent service
16. november 2023
Svar fra hmv (UK) - Newbury
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I thought staff were helpful
I thought staff were helpful, because if the DVD I wanted was not on display they knew how to order it
Not only that I received the DVD within 48 hours.
This was prompt service.
13. november 2023
Svar fra hmv (UK) - Newbury
Hi Paul
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. We hope you enjoy your DVD.
See you soon :-)
Excellent service from HMV NEWBURY
Excellent service as always from HMV Newbury. Martin is our go to music and media expert. Highly recommended!
1. november 2023
Svar fra hmv (UK) - Newbury
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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