I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Vis mer
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Beliggenhet
Bytt filialUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
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It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Vis mer
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I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Manchester Arndale
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Storbritannia
4,7
Enestående
547 anmeldelser
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Svar fra hmv (UK) - Manchester Arndale
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Cavetown meet and album signing
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she soon felt calm and enjoyed the whole experience, well done to your team.
19. januar 2026
Svar fra hmv (UK) - Manchester Arndale
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar fra hmv (UK) - Manchester Arndale
Hi Eleasha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopped with hmv since I was 16 ,I'm 66…
Shopped with hmv since I was 16 ,I'm 66 , Manchester store is great ,staff are helpful and informative
15. januar 2026
Svar fra hmv (UK) - Manchester Arndale
Hi Mr Chadwick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Packages arrived in time and had no…
Packages arrived in time and had no problems with them. Sincerely, a great site for k-pop related things.
11. januar 2026
Svar fra hmv (UK) - Manchester Arndale
Hi Christian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Manchester Arndale
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Manchester Arndale
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My item was out of stock when I ordered…
My item was out of stock when I ordered however they kept me updated regularly and as soon as it came in it was despatched immediately and still arrived by Christmas will defo be ordering again
1. januar 2026
Svar fra hmv (UK) - Manchester Arndale
Hello Nicola,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service ( online and in store)
Quick and efficient service. When I realised I'd already got the box set i'd ordered, I contacted HMV online to enquire about in store exchange. I received a prompt, detailed reply. Can't wait to go in-store and pick up some different dvds..Good to see the stores back! 👍
31. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
really good
really good, team member went above and beyond to help me find some products.
31. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar fra hmv (UK) - Manchester Arndale
Hi Linsey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super fast delievery
29. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The inner sleeve of the Coldplay vinyl…
The inner sleeve of the Coldplay vinyl I bought was ripped. Not great as this was a gift.
25. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Lucy
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar fra hmv (UK) - Manchester Arndale
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in-store service
Great in-store service. The vinyl was sold out in the store, so the sales assistant, after checking the store, looked online for me and ordered it to be delivered to the store the following week. The pickup was so easy, too. Great service.
13. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Shane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpful and…
The staff were helpful and knowledgeable and managed to locate a copy of a discontinued DVD which was sent out to me.
7. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Delighted to read this and thank you for the 5 stars for our exceptional team in hmv Manchester!
my hmv experience.
delivered on time, neatly packaged and excellent cd condition, i shall be buying again for sure.
3. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and prompt delivery
I've ordered from HMV a few times and always had prompt delivery of items. Ordering is easy, and the vinyl records are very well packaged 🙂
5. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi Claire
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and excellent information about what how go about the way I needed to do things
Good answers to my questions and enquiries that had and was very much appreciated and helpful.
3. desember 2025
Svar fra hmv (UK) - Manchester Arndale
Hi christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Manchester Arndale
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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