The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Vis mer
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Beliggenhet
Bytt filialUnit 1, Williamson Square, L1 1EJ Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Vis mer
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Vis mer
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The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
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Informasjon om virksomheten
Om hmv (UK) - Liverpool
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannia
4,8
Enestående
688 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always good response from the staff and…
Always good response from the staff and excellent quality
14. november 2025
Svar fra hmv (UK) - Liverpool
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A convenient way to shop
I found all I wanted, as well as collecting an item I had ordered previously. A convenient way to take delivery of a bulky purchase without worrying about not being at home to receive the package. An opportunity to browse the CD racks and find some additions to my extensive collection at a competitive price.
14. november 2025
Svar fra hmv (UK) - Liverpool
Hi Nigel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rapid delivery to store and really nice…
Rapid delivery to store and really nice staff in store.
6. november 2025
Svar fra hmv (UK) - Liverpool
Hi Geoff
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Timely and without difficulty
My daughter was able to collect my two ordered CDs on my behalf and there was no difficulty over this. Whole process was timely
3. november 2025
Svar fra hmv (UK) - Liverpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who helped me was brilliant,
The person who helped me was brilliant,
Really friendly and really helpful
1. november 2025
Svar fra hmv (UK) - Liverpool
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient delivery service
Ordered Friday afternoon and arrived early morning on Monday so very good service for standard Royal Mail delivery
31. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another efficient and friendly…
Another efficient and friendly transaction with the Liverpool store. Thank you.
28. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi Malcolm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Friendly Staff ready to Help
The Friendly Staff ready to Help. Ease of ordering pre-orders. Lie using the Liverpool Store.
24. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi Kenneth,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheerio!
Svar fra hmv (UK) - Liverpool
Hi Ladislav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great album and fast delivery
Nebraska is a great album, the special edition version is rally great
26. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service, held on to my order until I was able to pick it up. Got back to me very quickly and were very helpful. A pleasant experience!
21. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi Roy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hi Cath,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Liverpool
Hi Will,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV means excellent service
Prompt delivery, good communication,
Good value for money all round excellent service
18. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived quickly to store
Order arrived quickly to store. Collected without issue.
17. oktober 2025
Svar fra hmv (UK) - Liverpool
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Svar fra hmv (UK) - Liverpool
Hello Nadia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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