The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Vis mer
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Beliggenhet
Bytt filialUnit 1, Williamson Square, L1 1EJ Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Vis mer
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Vis mer
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The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
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Informasjon om virksomheten
Om hmv (UK) - Liverpool
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannia
4,8
Enestående
688 anmeldelser
Ber kundene om å skrive anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra hmv (UK) - Liverpool
Hello Carla,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered a dvd from the store in…
I ordered a dvd from the store in liverpool and from start to finish , it was very efficient.
5. januar 2026
Svar fra hmv (UK) - Liverpool
Hi Raphael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff
Excellent staff. First time Ihad ordered in store. Staff friendly helpful and reassuring. I was worried it wouldn't arrive in time. But it did
17. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Maureen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service from David
Excellent customer service from David. Treated me very well as I am visually impaired.
13. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Joanne,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are pleasant and helpful
Staff are pleasant and helpful. I buy mainly CDs and would like to see a wider range of country/Americana made available in store.
4. januar 2026
Svar fra hmv (UK) - Liverpool
Hello Dorothy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Went in to order a dvd and mug
Went in to order a dvd and mug. The experience I received was great. The staff were really helpful . They ordered everything I wanted online. And where helpfull with all the delivery details.
6. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Ann
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and good price
20. desember 2025
Svar fra hmv (UK) - Liverpool
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar fra hmv (UK) - Liverpool
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The customer service is next to none
The customer service is next to none, amazing , friendly,
24. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Mad
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ritz Standards ⭐️⭐️⭐️⭐️
Patient, professional, but took time out & interest to research my subjects & explain process- all with good humour- Ritz Service 🌟 🌟 🌟 🌟🌟
18. desember 2025
Svar fra hmv (UK) - Liverpool
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No complaints
No complaints
Staff in the Williamson Sq store in Liverpool were ever so helpful and went out of their way to help me find what I needed.
21. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Lmacc
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Kind & Amazing Staff
Staff were amazing !! Not very often found
I couldnt locate what i wanted the gift i was buying was for my nephew who has Aspergers & i needed to meet his expectation of the gift Young lady was extremly patient & found what i needed ordered it and was delivered in a day or two
Id also been looking for Vinyl records for ny husband again staff went above & beyond found all 6 for me i was so grateful to them all Thanks 😊😁
10. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and super deals when…
Great service and super deals when purchasing multiple vinyl. Can't fault.
14. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
The website is easy to navigate, and I was kept in the loop regarding arrival of my purchase. It arrived in good condition and in good time. Many thanks for your help.
14. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Barbara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff in Liverpool
I placed a pre-order online and opted to collect it from the HMV store in Liverpool. Throughout the process, communication via email was clear and positive. The item arrived at the store exactly on the date promised. When I went to collect my parcel, the staff were friendly, helpful, and ensured I had everything I needed.
7. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Cheers for the 5 stars John!
Good communication
Good communication, pleasant staff, parcel picked up easily. All fine.
9. desember 2025
Svar fra hmv (UK) - Liverpool
Hi Chaz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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