The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Vis mer
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Beliggenhet
Bytt filialUnit 1, Williamson Square, L1 1EJ Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Vis mer
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Vis mer
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The books were delivered promptly and i had no complaints about the books themselves. All in all, it was a service well done and i was completely satisfied.
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Informasjon om virksomheten
Om hmv (UK) - Liverpool
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannia
4,8
Enestående
688 anmeldelser
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Staff was great and helpful when…
Staff was great and helpful when finding the vinyl I needed
1. mai 2026
Svar fra hmv (UK) - Liverpool
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect, nice and easy.
Ordered click and collect, whole process was really smooth and easy. Had a quick look at the vinyl on offer and there's plenty to choose from. Will be back soon for another look.
19. april 2026
Svar fra hmv (UK) - Liverpool
Hi Owen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always easy ordering and great…
Always easy ordering and great communication from yourselves ref delivery and collection!!
28. april 2026
Svar fra hmv (UK) - Liverpool
Hi Leah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Liverpool
Hi geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy peasy…
Needed an out of stock DVD so ordered at the counter, no probs, staff were very helpfull and my order was ready for colletion a few days later, easy peasy
6. april 2026
Svar fra hmv (UK) - Liverpool
Hi Mr Edwards
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Messaged just prior and on release date…
Messaged just prior and on release date for pick up, member of staff was friendly and efficient.
21. april 2026
Ordered a BluRay Disc of a classic…
Ordered a BluRay Disc of a classic western The Wild Bunch 1969. Good staff found it on their system and arrived at the store for collection
16. april 2026
Svar fra hmv (UK) - Liverpool
Hi Michael,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and quick service
14. april 2026
Svar fra hmv (UK) - Liverpool
Hi Peter,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy Customer
Informative emails, friendly staff, item packaged well and with no dents or damage (click and collect boxset)
13. april 2026
Svar fra hmv (UK) - Liverpool
Hi Lachlan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a warm welcome from all the…
Always a warm welcome from all the staff in store who are always more then helpful and every credit to both the online service and the store and staff throughout.
14. april 2026
Svar fra hmv (UK) - Liverpool
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Liverpool
Hello customerbarry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Physical media rules!
I love browsing and collecting physical media and always nice to visit and see the place busy and staff are always friendly.
8. april 2026
Svar fra hmv (UK) - Liverpool
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Liverpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would recommend their click and collect!
Would recommend their click and collect service! I was well notified from the time of purchase to collection at the store and the staff couldn't have been friendlier. It didn't take long for the item to become available in store either which was a bonus.
1. april 2026
Svar fra hmv (UK) - Liverpool
Hello Rebecca
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar fra hmv (UK) - Liverpool
Hi divvie23
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No hassle.
No hassle.
Was ordering BTS Arirang album which sells out quickly and is hard to get.
was simple and easy to order.
Came as soon as was released no delay.
will definitely order from HMV again.
Was a good assortment of BTS in shop an other Kpop groups.
26. mars 2026
Svar fra hmv (UK) - Liverpool
Hi sara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Crimson Desert PS5
Item arrived on time in perfect condition! I always order my games from HMV
24. mars 2026
Svar fra hmv (UK) - Liverpool
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everyone at HMV are incredibly friendly.
23. mars 2026
Svar fra hmv (UK) - Liverpool
Hello Captain
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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