One assistant in particular goes out of her way to help in everyday she can her name is caroline
Selskapet har svart
Beliggenhet
Bytt filial32B Newlands Centre, NN16 8JB Kettering, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Vis mer
Selskapet har svart
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Vis mer
Selskapet har svart
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om hmv (UK) - Kettering
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
32B Newlands Centre, NN16 8JB, Kettering, Storbritannia
4,9
Enestående
131 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra hmv (UK) - Kettering
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful polite and…
The staff were very helpful polite and happy to tell me everything I needed to know
31. mars 2025
Svar fra hmv (UK) - Kettering
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service as always in HMV…
Excellent service as always in HMV Kettering, I wanted a particular classical CD for my Mum, and it was sorted out, delivered to store and I picked it up fine. I have been using the store for years and actively avoid Amazon! Very good CD and Vinyl selection.
31. mars 2025
Svar fra hmv (UK) - Kettering
Hi Eliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Kettering
Hi Kayleigh
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy is a dream
Easy ordering on website, an email at every step, super easy pick up in store
9. februar 2025
Svar fra hmv (UK) - Kettering
Hi Leah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problem from choosing gift to…
No problem from choosing gift to picking it up from here shop
23. desember 2024
Svar fra hmv (UK) - Kettering
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I like click and collect and I trust…
I like click and collect and I trust HMV more than Amazon. I enjoy visiting the shop too.
19. desember 2024
Svar fra hmv (UK) - Kettering
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping experience
Went in to pick up my items that I had ordered online (Xmas gifts). The shop was clean and well laid out. The gentleman on the till was very helpful and chatted away while I paid for more items that I picked up in store.
30. november 2024
Svar fra hmv (UK) - Kettering
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service with a smile.
Great service with a smile.
Ordered in dvds that weren't in stock. Delivered and collected with ease.
25. november 2024
Svar fra hmv (UK) - Kettering
Hi Nico
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What can I say about hmv
What can I say about hmv
Maybe train your staff or give the jobs to people who actually want them
Being told look for it yourself and waiting over 20 mins at a till whilst the one member of staff disappeared is not good enough
7. november 2024
Svar fra hmv (UK) - Kettering
Hello Sarra
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Svar fra hmv (UK) - Kettering
Hi Kevin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
As this is the only hmv in my area I…
As this is the only hmv in my area I always get my cds and dads there.the staff are always friendly and helpful.
10. oktober 2024
Svar fra hmv (UK) - Kettering
Hi Richard,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Kettering
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Top stuff again HMV
Easy process to the preorder and then to collect from my home town HMV store - and good customer service from online straight through to collection from store.
The order date was delayed for a week but was kept informed.
27. september 2024
Svar fra hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy collections
Very quick and easy to collect my parcel. Email said I needed photo ID to collect, but I didn't.
29. august 2024
Svar fra hmv (UK) - Kettering
Hi Rupert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
fast & safe delivery
fast & safe delivery, album was not damaged at all. Highly recommend buying albums from here
1. september 2024
Svar fra hmv (UK) - Kettering
Hi Erin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always try and buy from HMV...
I always try and buy from HMV. My rating is based mostly on the great staff in the Kettering HMV store who are always friendly and helpful in obtaining that what I am after. Failing that I generally go to the HMV website, or order instore. As opposed to the competitors.
22. august 2024
Svar fra hmv (UK) - Kettering
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Kettering
Hi Cheryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The perfect gift for my Bowie fan wife…
The perfect gift for my Bowie fan wife on our anniversary.
10. august 2024
Svar fra hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kettering Store really helpful
Wanted to exchange a DVD for a Bluray very helpful and knowledgeable staff
27. juli 2024
Svar fra hmv (UK) - Kettering
Hi Tommy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.