HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Vis mer
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Beliggenhet
Bytt filial11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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Se hva andre synes
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Vis mer
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Have used HMV online for years now and visit the Metro Centre store fairly regularly. Excellent range of items and first class service when ordering online. Probably spent a good few thousand pounds o... Vis mer
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Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
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Informasjon om virksomheten
Om hmv (UK) - Gateshead
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Storbritannia
4,8
Enestående
276 anmeldelser
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Trust this brand
Item in perfect condition. HMV have the items available where other sites don’t. If you can’t find on Amazon, HMV very likely will have it.
30. mars 2025
Svar fra hmv (UK) - Gateshead
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Gateshead
Hi Mr Knight
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Gateshead
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good film
6. mars 2025
Svar fra hmv (UK) - Gateshead
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Visited the HMV shop in the metro…
Visited the HMV shop in the metro centre, I was after a few vinyls on your buy three for a fixed price, they had only two that I wanted but the lady behind the counter said I could get the third one if I ordered them off your site on the internet.
I said yes and she went on the site and did for me which was good of her and the vinyl records were posted to me very quickly.
I would definitely shop again at this store they were very helpful indeed.
7. mars 2025
Svar fra hmv (UK) - Gateshead
Hi Antony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Gateshead
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All great.
Whole process was great, start to finish. Served by a real nice fella in the Gateshead shop
26. februar 2025
Svar fra hmv (UK) - Gateshead
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service , arrived quickly and easy quick pick up with the always friendly staff at Metrocentre Gateshead
13. februar 2025
Svar fra hmv (UK) - Gateshead
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great help by the staff
Great help by the staff, good knowledge of the products and items i was looking for.
12. februar 2025
Svar fra hmv (UK) - Gateshead
Hi Thehalls
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cd - Dolly Parton and Family DNA
Cd arrived later than expected. Well packed and in perfect condition.
8. februar 2025
Svar fra hmv (UK) - Gateshead
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service from your sales advisor…
Great service from your sales advisor Scott today at the metrocentre store! He was very friendly and chatted to my daughter about Pokémon which she’s recently took an interest in! We will be back!
15. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Gateshead
Hello Sarah
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Gateshead store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar fra hmv (UK) - Gateshead
Hello S.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast service,
Received in decent time especially with it being the holidays! Both items exactly as described!
9. januar 2025
Svar fra hmv (UK) - Gateshead
Hi Natalie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Gateshead
Hello Gary,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar fra hmv (UK) - Gateshead
Hi G
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent product knowledge and…
Excellent product knowledge and fantastic service.
29. desember 2024
Svar fra hmv (UK) - Gateshead
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The members are always knowledgeable…
The members are always knowledgeable and helpful.
22. desember 2024
Svar fra hmv (UK) - Gateshead
Hi STEPHEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Gateshead
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Why is this place still open
Why is this place still open? I can’t wait until this place closes down. You would think with the surge of internet retail HMV would be trying to ensure a wonderful in person customer experience.. it’s not even trying, in fact I think they are deliberately trying to get closed down, I assume McDonald’s pays better? The worst customer service I have ever encountered, ordered a few LPs for Xmas presents over a week ago and still not delivered. Thanks HMV, you won’t get away with the horrendous customer service in your new McDonalds role, and I bet not one of you manage to get a promotion.. yous will be on fries forever!
23. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Gateshead
Hi Gavin
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Easy to order
Easy to order . Arrived for collection at my local hmv store. Metrocentre Gateshead. Staff were friendly and helpful.
15. desember 2024
Svar fra hmv (UK) - Gateshead
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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