Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
Selskapet har svart
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Vis mer
Selskapet har svart
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om hmv (UK) - Chester
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Storbritannia
4,8
Enestående
271 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The young lady in the store was very…
The young lady in the store was very helpful and dealt my request.
8. april 2024
Svar fra hmv (UK) - Chester
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering and quick delivery
6. april 2024
Svar fra hmv (UK) - Chester
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
store❤️, online😭
I love the stock offering and the staff were really helpful and ordered online what they didn't carry.
My only problem was that they didn't get my delivery address right. I pointed this out in the store and then returned 5 minutes later when I looked at the order slip.
The guy at the till was busy and said he would correct it .
However emails showing delivery details still had the incorrect address.
I landed up having to go to the neighbouring farm to ask them to receive it for me.
5. april 2024
Svar fra hmv (UK) - Chester
Hi joanna
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We are pleased to hear you managed to retrieve the item and this issue has been fed back to the store. Regards
Svar fra hmv (UK) - Chester
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price ,the delivery was quick I'm…
Good price ,the delivery was quick I'm really pleased with my purchase
4. april 2024
Svar fra hmv (UK) - Chester
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered CD’s which weren’t in stock
Ordered CD’s which weren’t in stock. Informed would take 3-5 working days - arrived in store for collection on different days but both within the 5 working days. Friendly and helpful customer service in store.
21. mars 2024
Svar fra hmv (UK) - Chester
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Combo of Store and Site
The ordering process was straightforward and had a low value to hit for free postage.
I also recently started using the site to see what was in stock at the Chester store which even helped me pickup films that were in the back of the store once I spoke to a staff member to fetch said items for me.
It works hand in hand with the shopping in person experience which is great.
14. mars 2024
Svar fra hmv (UK) - Chester
Hi Christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service from hmv wish you had…
Very good service from hmv wish you had a shop by use
6. mars 2024
Svar fra hmv (UK) - Chester
Hi Eryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD wasn’t available in store
CD wasn’t available in store, but assistant ordered on line for me and cd arrived on schedule, great service.
24. februar 2024
Svar fra hmv (UK) - Chester
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Couldn't be easier to order online and…
Couldn't be easier to order online and collect in local store. Thank you for excellent service.
19. februar 2024
Svar fra hmv (UK) - Chester
Hi JONATHAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was very quick and easy
27. januar 2024
Svar fra hmv (UK) - Chester
Hi Caleb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service, no drama
I bought a T-shirt at the Liverpool store as a gift, which turned out to be the wrong size. I returned it to the Chester store after Christmas. The correct size was not available but the staff member processed a refund, then ordered what I needed from the hmv website to be delivered directly to my giftee. No fuss, just super helpful. Thanks
20. januar 2024
Svar fra hmv (UK) - Chester
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item delivered to store quickly.
I ordered an item to be delivered to the Chester store and it came swiftly. The staff were really helpful. I always find shopping in the Chester store a good experience.
9. januar 2024
Svar fra hmv (UK) - Chester
Hello Deborah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wide range of Dvds at great prices …
Wide range of Dvds at great prices quick delivery and well packaged
9. januar 2024
Svar fra hmv (UK) - Chester
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
22. desember 2023
Svar fra hmv (UK) - Chester
Hi Allan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Ordered a product; arrived in store 2 days later. Excellent service. The member of staff was very helpful in every way as I wasn't sure of the products name.
18. desember 2023
Svar fra hmv (UK) - Chester
Hi Robert,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Chester
Hi Moira
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great to see that there are still real…
Great to see that there are still real record shops on the high street... staffed by passionate enthusiasts who genuinely want to help. More power to your elbow HMV
19. desember 2023
Svar fra hmv (UK) - Chester
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item dispatched promptly and arrived as…
Item dispatched promptly and arrived as promised.
13. desember 2023
Svar fra hmv (UK) - Chester
Thanks for the 5 stars and have a merry christmas Robert!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.