Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Vis mer
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Beliggenhet
Bytt filialUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Vis mer
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The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Vis mer
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The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Brighton
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Storbritannia
4,8
Enestående
332 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My click & collect order took longer…
My click & collect order took longer than I expected to be delivered. I had to chase it up to find out what was going on.
25. januar 2025
Svar fra hmv (UK) - Brighton
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Order online to C and C Brighton -all…
Order online to C and C Brighton -all went well, only took a day or two to get here, no problems in collecting
14. januar 2025
Svar fra hmv (UK) - Brighton
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great job to Hmv
Great job to Hmv , quick delivery from placing order cd was perfect excellent service all round. Will be back for more . Great service , well done .
11. januar 2025
Svar fra hmv (UK) - Brighton
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Service
Great Service. All items that I ordered in late December arrived prior to the Christmas period even though they had a huge backlog of orders ready for shipping. All the staff ( shop & warehouse) worked hard to deliver the items .
3. januar 2025
Svar fra hmv (UK) - Brighton
Hi Gerard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Brighton
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Brighton
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
got the help i needed tho i felt that…
got the help i needed tho i felt that some selections where a bit messy cos it popular products plus xmas season but other then that all good
29. desember 2024
Svar fra hmv (UK) - Brighton
Hi Maleka
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My parcel was stolen
My parcel was stolen as royal mail left it on the doorstep when I wasn’t home. I tried contacting HMV and they haven’t responded to me
10. desember 2024
Svar fra hmv (UK) - Brighton
Hi paige
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this currently.
The Staff at HMV
The staff at HMV, Churchill Square, are always pleasant and extremely helpful
27. desember 2024
Svar fra hmv (UK) - Brighton
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Brighton
Hi Maciej
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service!
Couldn’t find what I was looking for in store, but the assistant helped source it online and get delivered to store. Super helpful! Only took a few days to arrive too. Great service.
12. desember 2024
Svar fra hmv (UK) - Brighton
Hi jordash
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great friendly team of staff
12. desember 2024
Svar fra hmv (UK) - Brighton
Thanks for the 5 stars and for shopping with us at hmv Em!
Svar fra hmv (UK) - Brighton
All our thanks goes to you Clara for shopping with us!
Great service arrived quickly and the…
Great service arrived quickly and the staff in store were amazing.
8. desember 2024
Svar fra hmv (UK) - Brighton
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service!
The workers were extremely informative and great to talk to. HMV is the best.
17. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Brighton
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service and friendly and had just…
Quick service and friendly and had just what I wanted
9. desember 2024
Svar fra hmv (UK) - Brighton
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Swift easy transaction
Swift easy transaction. Really friendly and helpful staff instore
1. desember 2024
Svar fra hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Brighton
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a DVD from the Brighton…
I ordered a DVD from the Brighton branch and the staff were very helpful. I received notification that my delivery had arrived and collected it without any fuss or trouble
26. november 2024
Svar fra hmv (UK) - Brighton
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
The cd case arrived broken, but customer services were helpful and I changed my CD in the Brighton store the same day. Thanks!
27. november 2024
Svar fra hmv (UK) - Brighton
Hi Dawn
Thank you for taking the time to leave us a review. We are happy to see that our Brighton branch were able to assist you!
We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Dette er Trustpilot
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