everyone was extremely nice and helpful. the service at the tills was amazing including pleases and thank yous ; which is highly unlikely nowadays! i was super impressed!
Selskapet har svart
Beliggenhet
Bytt filial31 Dale End, The Vault, B4 7LN Birmingham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Vis mer
Selskapet har svart
We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and... Vis mer
Selskapet har svart
Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Birmingham Vault
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
31 Dale End, The Vault, B4 7LN, Birmingham, Storbritannia
4,7
Enestående
531 anmeldelser
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Excellent Customer Service
I went to the Leigh-Anne record signing event. It was very well managed and the staff were great in helping those with mobility issues and disabilities. Staff are always kind and helpful everytime I visit.
21. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Birmingham Vault
Hi Jess,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV the Vault Dale End,Bham
The staff were very helpful,polite,and professional,we were served by,Nathan.Thankyou for a pleasent experience while shopping in HMV the Vault Birmingham.
11. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having tried to purchase locally with…
Having tried to purchase locally with no luck. Great to get this online, despatched quickly. Great service.
20. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service
I mainly love having a mooch around the store but, ordering on line is easy as well, good customer service all round.
9. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff well organised for…
Very friendly staff well organised for when we came too see Fatboy slim fantastic day
7. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Molotovs live
Great chance to watch a band up close and personal excellent value for money
4. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Birmingham Vault
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I thought the service was good layout…
I thought the service was good layout of store was good and most of all the molotovs were ace ,sound system and plenty of space to move around .
4. februar 2026
Svar fra hmv (UK) - Birmingham Vault
Hello Dylan,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
We visited to see and hear…Mika and musicians
We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and pleasantly. She pointed out the location in the store and we were able to leave for a drink and return in time to listen to fabulous Mika. A well organised and very enjoyable event. Thank you!
25. januar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great servuce and easy too order first…
Great servuce and easy too order first class delivery would fully recommend
19. januar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi DEAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful
Hmv vault birmingham city centre the staff are very helpful and very friendly
15. januar 2026
Svar fra hmv (UK) - Birmingham Vault
Hello ZEGERE
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reliable
Used HMV since my teens... Always have what I want , and often throws up a hidden gem.... Love the Sales more to be honest.. Have gotten very pricey over the recent yrs .
17. januar 2026
Svar fra hmv (UK) - Birmingham Vault
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered an out of stock item after…
I ordered an out of stock item after staff in a HMV store helpfully explained that it would be coming back in shortly. After ordering I received updates on progress and it arrived after a couple of weeks, earlier than anticipated. Well packaged (vinyl).
29. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hi Steph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Entertainment Retailer
Huge HMV store vast amount of stock to choose from !
Needs some heating
24. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful with everything I needed.
I needed some special items for a special person from Christmas.They were so helpful to have get the size.Is that I needed and the dvd and cd that are needed
20. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Positive Signing Experience
This was the first signing I genuinely enjoyed. We had enough time to talk to the singer, no one was rushing us, and we were able to take photos comfortably. All signings should follow this format. The experience with Jessie J was excellent.
29. november 2025
Svar fra hmv (UK) - Birmingham Vault
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was good and the delivery…
The service was good and the delivery time for the item ordered exceeded my expectations in the busy run up to Christmas.
12. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hi Cassius
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering straightforward
Ordering straightforward. Well informed regarding dispatch and delivery. Safely received. Thank you.oi
4. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered 2 cds together ,1 has arrived…
Ordered 2 cds together ,1 has arrived but still waiting for the other. Pointless ringing the store in Birmingham,even have to pay 7pence per minute and your phone providers charge as well after 3 attempts of calling no one bothers to answer.
6. desember 2025
Svar fra hmv (UK) - Birmingham Vault
Hello,
Thanks for leaving us a review. We're really sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible. You may also choose to call the customer service team directly rather than the store by calling 0333 3234 754.
We’ll then take a look and get back to you as soon as possible.
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