HitPay Anmeldelser 

484
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others

Selskapet har svart

Vurdert til 1 av 5 stjerner

My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Betalingstjeneste
  2. også i
  3. Netthandelsløsninger
  4. Programvareselskap

Skrevet av virksomheten

HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

484 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(484)

90 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Smooth and Reliable Payment Solution

HitPay has made it easy for our business to accept payments. The setup process was straightforward, transactions are processed smoothly, and the platform is user-friendly.

18. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thanks Audrey! love hearing that setting up with HitPay was straightforward, that's exactly what we're going for. getting you accepting payments fast without the headache, keeping transactions smooth, and making the platform actually easy to use, that's the goal every time. really appreciate you sharing this, excited to keep having HitPay process payments for you! <3

Vurdert til 5 av 5 stjerner

Countless rejections and finally Approved!

We have a very good experience with HitPay service team, one especially Ana. We mentioned how we've been rejected countless times and she just stayed with us throughout the screening process and helped us all the way. Now, our application has been approved and we owe Ana a coffee! Haha.. truly truly so overjoyed and over the moon!! We love HitPay and we've seen so many wonderful reviews. We can't wait to use HitPay and we'll definitely do our best to comply with the rules and regulations and cheers to a good start together!

P.s. Thank you so much to CEO Aditya and team who approved our application! We are so overjoyed!

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

Yaay we too are overjoyed hehe we'll be sure to pass it along to Ana, she'll be so happy to hear it (and we'll let her know about that coffee too, haha). happy to hear she stuck with you through the screening process as that kind of persistence is exactly what we want every merchant to experience with HitPay!
Welcome aboard, excited to have Urban Store on HitPay and can't wait to see you grow!

Vurdert til 5 av 5 stjerner

Very fast and good service

Very fast and good service. Easy to access and very friendly.

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you so much for the 5-star review Azmeer! we're glad HitPay's has been a helpful part of supporting your business.

Vurdert til 5 av 5 stjerner

Very user friendly

Very user friendly

14. juni 2026
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Svar fra HitPay

thank you so much for the 5-star review Jiko! we're glad HitPay's has been a helpful part of supporting your business.

Vurdert til 5 av 5 stjerner

VeLo

Love the app

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you so much for the 5-star review Dmariah! we're glad HitPay's has been a helpful part of supporting your business.

Vurdert til 2 av 5 stjerner

hindi napapalitan yung picture

hindi napapalitan yung picture, wala pa akong pos terminal

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

hi! sorry to hear you're having trouble with your account. kindly send us a message at support@hit-pay.com, and our team will be happy to assist you further with updating your picture and any concerns regarding your POS terminal. 🙂

Vurdert til 5 av 5 stjerner

Sofarsogood

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

hello, thanks for your review! we're glad to hear that your experience has been positive! :)

Vurdert til 3 av 5 stjerner

Good and fast payment

Good and fast payment

31. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

hi Kenneth, thanks for sharing your feedback! you can also message us at support@hit-pay.com if there's anything we can assist you with. :)

Vurdert til 5 av 5 stjerner

Trusted and convenient

Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!

27. mai 2026
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Svar fra HitPay

hi, thank you for your review!

it's great to know that you're enjoying our Tap to Pay on Phone feature! your support means a lot to us :)

Vurdert til 5 av 5 stjerner

I just started to register

I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on

27. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thanks for taking your time to share your feedback! we're excited to be part of your business journey. should you have any concern, please just message our team anytime and we'd be glad to assist!

Vurdert til 5 av 5 stjerner

very easy to use

very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.

17. mai 2026
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Svar fra HitPay

thanks for your feedback! we're glad to hear that our app has been convenient for your business. we appreciate your support!

Vurdert til 5 av 5 stjerner

Very useful

Very useful, user friendly and convenient

22. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

hi Drew, thank you for your kind feedback!

Vurdert til 5 av 5 stjerner

Helpful on onboarding process even for…

Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻

15. mai 2026
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Svar fra HitPay

hello Nicholas, thanks for your feedback! we're glad to have been able to help you get your business set up :)

Vurdert til 1 av 5 stjerner

Removal of feature without prior notice…

Removal of feature without prior notice that disrupted my company's operation & services. Charging method feature "Card" for card manual entry – Impact on Booking.com VCC Processing and risk revenue/operation fundings. Need to find out from Hitpay's support and they just coldly dropped a notice we no longer support this feature without explanation and further replies.

9. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

Hi

Thank you for the direct feedback, and we sincerely apologise for the disruption this has caused to your Booking.com VCC processing.

The manual card-entry option on the HitPay POS app was removed globally as a deliberate risk-and-compliance decision — manual key-in carries materially higher fraud and chargeback exposure than authenticated card flows, and as a regulated acquirer in SG, MY, PH, AU and the US we have a duty to protect our partners from that risk.

Card payments (including Booking.com VCCs) remain fully supported via the Payment Link option inside the HitPay POS app — our team has shared the exact steps with you on email, and our CEO Aditya has also followed up with you directly.

Vurdert til 5 av 5 stjerner

Really good support team and fast…

Really good support team and fast respond time.

1. mai 2026
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Svar fra HitPay

thanks so much fr the 5 star review! fast support is something we take seriously, glad the team's been quick to jump in whenever you needed them. appreciate you taking the time to leave this!

Vurdert til 5 av 5 stjerner

Makes receiving payment so easy and…

Makes receiving payment so easy and effortless, especially that now we can accept cashless payment on my iPhone.

30. april 2026
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Svar fra HitPay

thanks for sharing this cosworth! love that HitPay's Tap To Pay is making it easy to accept cashless payments right from your iPhone! Yay to hearing that you receive payments feels effortless now, that's exactly what we're going for. thanks for being with HitPay!

Vurdert til 3 av 5 stjerner

Service can be improved

Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple follow ups. Not sure if it's just this particular lady staff or if all other staff are like this as well.

It has been 1 week and I'm still waiting for compliance team to verify our ACRA. We had used other payment gateway providers and it has never taken this long.

Edit: Agfa from compliance has since stepped in to help with resolving the issues. The management also took the feedback seriously.

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

Hello, we’re sorry to hear about your experience, this is not the level of service we want you to have with us. We understand how frustrating the delays and lack of timely communication must have been.

Please know that our team is closely monitoring your case to help ensure a resolution as soon as possible, particularly regarding your verification and payout concern. We also take your feedback about communication seriously and will review this internally.

Thank you for your patience, and we appreciate you bringing this to our attention.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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