Highfive Anmeldelser 

55
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We use this in our office for client meetings when our attorneys are out of town. Client comes in to our conference room and meets with their attorney remotely. The feedback from clients is favorab... Vis mer

Vurdert til 3 av 5 stjerner

We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "ne... Vis mer

Vurdert til 5 av 5 stjerner

It would be nice if there was also a call in number associated to a Highfive session in case someone needed to call in. Currently I know the URL but if I am not in a location with Internet access it... Vis mer

Vurdert til 2 av 5 stjerner

The system work alright when it works. The trouble is in the lower bandwidth connections that we don't have control over. When attempting to connect over lower bandwidth connections from our clients... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Medieselskap

Opplysningene stammer fra ulike eksterne kilder

Highfive simplifies business collaboration with high quality video & web conferencing! No downloads, no pin codes, and no passwords makes for an easy meeting experience. With hardware & software packages built for organizations of any size.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(55)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It would be nice if there was also a…

It would be nice if there was also a call in number associated to a Highfive session in case someone needed to call in. Currently I know the URL but if I am not in a location with Internet access it can be touch when scrambling to join a meeting.

13. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Quality is very low and not well.

12. mars 2018
Anmeldelse skrevet uten oppfordring
Logoen til Highfive

Svar fra Highfive

Hi Vicente,

We're sorry to hear that you're having a bad experience with Highfive. We take pride in our service and reliability. We'd like to help solve your audio issues. We've notified your Customer Success Manager to reach out so that your next experience can be a great one.

Vurdert til 4 av 5 stjerner

Highfive is a great video conference…

Highfive is a great video conference platform. While there are areas to improve around screen sharing and audio playback, the customer service team has a been great to work with and has assured me that these are high priorities on their radar to address in future updates.

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love using HighFive

I love using HighFive. The software and hardware integration is seamless and easy for anyone to use. HighFive improved call quality and connected our remote office far better than competitor products.

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Wish the Service was Better

The system work alright when it works. The trouble is in the lower bandwidth connections that we don't have control over. When attempting to connect over lower bandwidth connections from our clients, we see issues with screen sharing performance and call quality that equals dissatisfaction and frustration from our clients.

Secondarily, most conference room applications embrace the static phone line, which makes it easy for users to call into the conference if they are using a phone line. High five uses a rolling number and makes it difficult for users who are less technically savvy. Reaching out to High Five, they've indicated that this particular feature is not on their road map. Unfortunate.

12. mars 2018
Anmeldelse skrevet uten oppfordring
Logoen til Highfive

Svar fra Highfive

Hi Matt,

We're sorry to hear that you've been having issues with Highfive. We work on rolling out features as fast we can, and we will make sure to pass on this feedback to see if it can become part of our product roadmap. We've also contacted your Customer Success Manager to reach out to your organization to see if there's anything else we can do to improve your Highfive experience.

Vurdert til 5 av 5 stjerner

So Much Better Thank Skype!

We use this in our office for client meetings when our attorneys are out of town. Client comes in to our conference room and meets with their attorney remotely. The feedback from clients is favorable and they don't seem to miss the warn body being in the room.
The mouth and the words are in sync and the picture is clear. The ease of use is tremendous. It has enhanced our client meetings. So much better than speakerphone with no video and tons better than using Skype.

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Works well

Works well, easy to install and use for external customers, reliable screensharing

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We use Highfive as a video conferencing…

We use Highfive as a video conferencing service both internally and externally and it's been a great tool for conversing with our various teams and with our business partners and customers. It availability on both normal computers and mobile makes joining quick calls easy!

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Easy to use

Easy to use. The AV people on this end are working on a little bit of improvement on the sound, but otherwise, this is a very good product

12. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Basic video tools not available/in development

#1 basic video conferencing tools not available/in development: mute all participants in one click; video calls drop frequently;

12. mars 2018
Anmeldelse skrevet uten oppfordring
Logoen til Highfive

Svar fra Highfive

Hi KW,

We have an aggressive two-week update cycle for our software and are always launching new features. We've contacted your Customer Success Manager to reach out to your organization to see if there's anything new we can incorporate on our road map to better your meeting experience.

Vurdert til 5 av 5 stjerner

Truly innovative solution

This hardware and interface are both unlike any other product our company has tried. Our connectivity to remote team members and clients completely changed over night. Setting the units up and brining them online could not have been simpler. The dedicated On Boarding team was absolutely brilliant. They were so thoughtful in guiding our rollout to the full company. The materials they provided made it so simple for our operations team to implement and for the staff to learn. As with any technology, it isn't without hiccups, but the support team has been incredibly responsive and always able to get us fully functional again in a surprisingly short amount of time. The sound quality is ridiculously good. And the units and interface have a minimalist, modern feel that suits the aesthetic of our company and offices. Really can't recommend Highfive enough.

8. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I like the quality of the sound!!!

I like the quality of the sound!!!! The Video is good too.

Here is what you can improve...

Log in is confusing to outsiders.
Need a warning tone someone is waiting to enter
Leave an icon open if someone needs to enter (currently, it disappears)
The screen to make calls from the speaker is not easy to use... delicate, small and not always responsive to the touch.
Keep in mind that if the conference is started from a computer, not in the conference room there is no way to know someone is waiting to come on the call. So... put a notice on the TV as well as the computer.
Can we purchase just the audio system?

7. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great call and sound quality

Great product - especially when using the hardware (camera and base speaker). On laptop or phone can be a little patchy sometimes, but overall is the best system we've used.

6. mars 2018
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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