University of Hertfordshire Anmeldelser 

61
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There's a young fellow called habib who attends this uni. What a charming guy, a sweet soul and he's always the highlight of my day. Have to give 5 stars because of him. Soap didn't like Habib so he... Vis mer

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Vurdert til 1 av 5 stjerner

I am a international student from Delhi studying marketing at the University of Hertfordshire, ven I vent into the cafeteria during lunch hour I was expecting a more wide variety of khana like in my h... Vis mer

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Vurdert til 4 av 5 stjerner

Accomodation is a high quality on College Lane and is well maintained. School of Education has experienced tutors. Lots of opportunities with the SU and lots of societies to join. Paid roles like Scho... Vis mer

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Vurdert til 2 av 5 stjerner

For the most part, the course went pretty well. However, Deepthi Ratnayake is one of the worst lecturers I have had in the computer department. Content is a mess and the lecturer herself seems to s... Vis mer

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Informasjon om virksomheten

  1. Universitet

Skrevet av virksomheten

Whether it’s through learning, teaching, or business and research partnerships, the University of Hertfordshire transforms bold ambition into impactful achievements. For more than 70 years, Herts has been an innovative educational force. From our start in training aerospace engineers for Britain’s aviation industry to our extensive offering today, our focus has always been on understanding what employers want, and today, our vision remains unchanged. We are a modern, dynamic, and enterprising university, and an anchor institution in the region, supporting its growth as a top destination for a range of industries and professions. Our vibrant community of nearly 35,000 students from over 110 countries, benefit from high-quality teaching delivered by experts engaged in cutting-edge research. We offer more than 700 career-focused degrees, strong industry connections, industry standard facilities and opportunities to study at more than 170 universities worldwide, to prepare our students to succeed in a competitive global market. We are a university that champions progress. We empower social mobility and cultivate the leaders, innovators, and entrepreneurs of tomorrow. Through partnerships with key employers, professional bodies, and government, we ensure our teaching and research responds to real-world challenges. We collaborate to drive great opportunities that lead to positive outcomes regionally, nationally, globally; from Herts to the world. Herts. Beats Faster.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,0

Alle anmeldelser

(61)

19 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

If you choose to use Herts sports…

If you choose to use Herts sports village facilities as a resident of Hatfield -
I used to use here for swimming , regularly , a few times a week , never again !!
July - took my grandchildren swimming , also using the cafe there beforehand , car park was packed , place was packed , despite me having a disabled blue badge on show , apparently I was 9 minutes 1 second after the 2 hours allowed , the first I knew of this was when in September I received a fine through the post for a charge of £150 …….
Between July - September I received no notification in the post , there was no photographic evidence with it , I still have not received any evidence of this with time stamps , I contacted a duty manager at sports village who tried to help me by emailing the uni parking team , parking team refused to help , I’ve all the emails as I was cc’d into them , actually the enforcement company say 9 minutes 1 second , the uni parking team giving a completely different time span , neither company wanting to give me photos with time stamps , despite me saying all of the above , I’ve also worked in previous jobs where I have had the authority within my role to use my discretion to cancel these parking tickets so I know the parking team at the uni could have done this , in fact any company who uses an outside car parking company are able to cancel your ticket if they value your custom …….
So a person registered disabled , with a blue badge showing , who had to park further away due to school holidays , treating grandchildren in the cafe before their swimming session , due to changing rooms after being very busy , due to not being able to walk far or fast as waiting for a knee replacement ,
Herts Sports Village / University of Hertfordshire your an absolute disgrace

24. juli 2025
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Svar fra University of Hertfordshire

Hi Gaynor,

Thank you for getting in touch and for sharing your experience. We’re really sorry to hear about what’s happened. We completely understand how frustrating this must have been, especially given the circumstances you described.

The parking system at Hertfordshire Sports Village is managed separately, but we’ll pass your feedback on to the relevant team to review. We can’t guarantee the fine can be overturned, but we’ll make sure it’s looked into and that your experience is noted.

Thank you again for taking the time to share your concerns.

Vurdert til 1 av 5 stjerner

COUNCIL TAX EXEMPTION CERTIFICATES

COUNCIL TAX EXEMPTION CERTIFICATES

I have raised the fact with Ask Herts several times that the Council Tax Exemption Certificates system is not fit for purpose at University of Hertfordshire for students that live off campus. I have checked the website and nothing has changed and this needs to be changed straight away as I know that many students will be charged Council Tax and have trouble getting this refunded.

The current system only provides Council Tax Exemption Certificates for the current year of study. My son who is now in his third year at the University rented a house in Hatfield with 4 of his friends for the second year between September 2024 and August 2025. They were charged Council Tax for the first few weeks of September and again for the summer months. I had to advocate for them and it took me 7 months and 23 telephone calls, totalling approximately 12 hours on.the telephone to get the refunds for the first bill they had to pay and to get the second bill stopped and eventually cancelled. The Council told me they regularly don't receive correct additional certificates when they are requested from the University and several members of staff in The Council Tax Department told me a lot of students are incorrectly charged Council Tax and have trouble getting this money back. This clearly needs sorting out straight away.

24. februar 2025
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Svar fra University of Hertfordshire

Hi there. Thank you for getting in touch and for taking the time to share this feedback. We’re really sorry to hear about the difficulties your son and his friends experienced with the Council Tax Exemption Certificate process.

We’ve passed your message and the details you’ve shared on internally to the relevant team to be looked into. They’ll review the process to see where improvements can be made to help prevent similar issues in future.

Thank you again for raising this with us.

Vurdert til 1 av 5 stjerner

Admissions team are chaotic and dysfunctional

My experience with their admissions team has been awful - re: postgrad programmes.
This university also has either institutional imposter syndrome or delusions of grandeur.I am still trying to ascertain which of these titles is more apt.
They treat you as if they are doing you a favour by allowing you to apply. It's extraordinary.

29. september 2025
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Svar fra University of Hertfordshire

Thank you for your message. We’re sorry to hear you’ve had a frustrating experience with our Admissions team. It’s difficult for us to look into what happened based on your comments alone, but if you’re happy to share more specific feedback, please contact ask@herts.ac.uk so we can investigate and support you properly.

Vurdert til 5 av 5 stjerner

Best Uni experience I could have ever hoped for

In this place I made friends for life, stories too embarrassing to share and I met myself 10x over. It’s a cultural reset with people from around the world, and they have so many programs to actually send you around the world too! Their staff team and wellbeing services seen my through my harder parts. Their festivities and sports made every day enjoyable! The classrooms are renovated and the teachers are kind! Best 4 years of my life so far.. But hey the best is always yet to come :)

30. juni 2025
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Thank you for your review. It's lovely to here you had such a great time at Herts and took every opportunity you could. That's all we could ask for, that you make memories that will always be with you!

Vurdert til 5 av 5 stjerner

University of Hertfordshire is the…

University of Hertfordshire isn’t the school for Lazy people who just wants to breeze through school! You will gain access to the best of educators and experts in your field….

9. september 2025
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Svar fra University of Hertfordshire

Thanks for your review. We're glad you enjoyed your time at Herts!

Vurdert til 2 av 5 stjerner

Well organised Graduation but disappointing

It was well organised and clearly set out so everything was easy to find. However, the prices were EXTORTIONATE!! 4 digital photos cost over £100 and that’s not even considering the hour long queue we had to wait in before having photos taken. Because the queues were so long, it also meant that we could not go up to the forum to get our complimentary drink or relax upstairs. We headed to the forum at 17:30 as soon as photos were finished but got refused entry because the area was now closed (even though on the email we received it said the forum area was open until 18:00). It put a damper on what was supposed to be a celebratory day to commemorate the past 3 years of hard work and thousands of pounds spent on my education just to be stuck in a queue all day and turned away for our complimentary drink.
The ceremony itself was well done at the cathedral and it was also well-organised. But the whole lead up on campus did mean that the graduation day overall left me feeling underwhelmed and a bit bitter of a way to remember my time here

4. september 2025
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Svar fra University of Hertfordshire

Hi there.

Thank you for taking the time to share your feedback, and we’re really sorry to hear that parts of your graduation experience left you feeling disappointed. We’re glad you found the ceremony itself well organised, but we do understand your frustrations around the photography costs, long queues, and the issue with accessing the Forum for your complimentary drink.

Your feedback is really valuable, and we’ll be sharing it with the relevant teams so that we can review and improve the experience for future ceremonies. Graduation should be a memorable and celebratory day, and we’re sorry that this wasn’t the case for you.

Vurdert til 5 av 5 stjerner

My experience has been wonderful

My experience has been wonderful. I never thought I'd do a Masters, but the teaching team have been incredibly supportive

3. september 2025
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Svar fra University of Hertfordshire

Thanks for sharing! We're glad you decided to do a Masters and that the teaching team have been supportive during this period. Good luck with whatever is next!

Vurdert til 2 av 5 stjerner

Hasn't been great

My overall uni experience at Herts hasn't been great, and have decided to leave after 2 years of study. If your looking for a uni with night life, look else where. The onsite night club is usually packed and expensive to get into. And there are few pubs or places in Hatfield to go to. Also don't rely on the buses they don't run or turnup on time.

At uni I had problems with my health, and I relied on the onsite medical centre a lot. Unfortunately it was very difficult to use, and there were only a few appointments a day for the hundreds of students on campus. Most times I wasn't taken seriously even though I showed symptoms of respiratory problems a countless number of times. The hospital is a 20min bus ride away and you can wait up to a month for a blood test so keep that in mind.

Through my studies I stayed on campus. Mostly it was fine but I had problems with Herts breaking contract on multiple occasions. 1st year they didn't give my flat 2 working ovens so had to put up with 1 between 12 of us. In 2nd year they stopped cleaning the stairs in the flat. They also don't fix, repair or replace things properly. Now they have tried to charge me £165 for a new mattress when I left this year. The mattress was in the same condition as when I 1st arrived. Just be warned a 1cm stain matters apparently, so report it when you 1st arrive!!!

My course unfortunately was also a mess and I spent most of my time self learning. I studied Robotics & AI, which although interesting and the lecturers lovely, It wasn't structured or organised at all well. Core fundamentals were either missed, rushed or taught completely wrong. A majority of lecture slides were poorly written with little explanation. Modules didn't seam to relate or build on one and other. Some lectures were also long and didnt allow enough breaks which broke uni policy. There were continous hiccups and complications in my course and outside of it, so I eventually decided to leave and continue my education elsewhere.

13. august 2025
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Svar fra University of Hertfordshire

Hi there.

We’re sorry to hear about your experience and that you felt the course and wider university support didn’t meet your expectations. We always want our students to feel confident and supported in their studies, and we take feedback like this seriously.

We understand your concerns about course structure, facilities access, and accommodation matters, and we’re sorry for the frustrations you’ve described. While some modules are designed to build different skills at different points, we recognise that clarity on how they connect is important, and we’ll share your feedback with the relevant academic teams.

We’d like to look into your specific situation in more detail, especially regarding your accommodation concerns and the issues you faced during your studies. If you’re happy to do so, please contact ask@herts.ac.uk so we can review this with you directly.

Thank you for taking the time to share your experience. We wish you the very best for the future.

Vurdert til 5 av 5 stjerner

A fantastic place to study

A fantastic place to study, with lots of support on offer. I am glad I chose a university that is industry and employment-focused.

22. juli 2025
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Thank you for your great feedback! We're glad you’re finding the support and industry focus valuable. Wishing you continued success!

Vurdert til 5 av 5 stjerner

Practical learning and great community

Studying for my MBA at Herts was a fantastic experience. The staff are experts in their fields and brought real-world insight into every topic. We also heard from industry speakers who offered fresh perspectives, helping us apply our learning directly to our roles. The course structure was flexible enough to fit around full-time work, and the staff were always supportive and understanding of the pressures we faced. I gained knowledge that genuinely changed how I think and what I deliver at work, and it’s opened up new opportunities I wouldn’t have had otherwise. Most important, though, were the friendships I built with my cohort... we supported each other through the tough times (assignment deadlines and tricky modules!) and celebrated the highs together.

30. juni 2025
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Thank you for your kind words! We're so pleased to hear that your MBA experience at Herts was both enriching and supportive. It's great to know the course structure, expert staff, and industry insights made a real impact. Wishing you continued success in your career!

Vurdert til 5 av 5 stjerner

10/10 experience for an international student

As an international applicant I was supported by the admissions team throughout the application process. The updates were regular and clear which I really appreciated. My experience studying at Herts was nothing short of perfect. The academic staff were very supportive and my time at Herts was honestly very enjoyable.

2. oktober 2024
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Svar fra University of Hertfordshire

Thank you so much for taking the time to share your experience! We're delighted to hear that, as an international applicant, you felt well-supported throughout the admissions process. Thank you again for your thoughtful review we wish you continued success and hope you’ll stay connected with the Herts community!

Vurdert til 1 av 5 stjerner

Parking Penalties

My 18 year old son had gone everyday in May and June during his A levels to the University of Hertfordshire Library to study. The parking was set up on the First Parking App that the University has contracted and the payment made each day automatically for all the times he visited in May. On 1st June the car details disappeared from the app which resulted in three days where the parking costs did not go through and he was issued with three separate parking fines by First Parking. He appealed with evidence to show that all the days in May the payments had gone through to show that the intent and action to pay was made and for some reason beyond his control, the car details were not on the app at the beginning of June and the payments did not go through. He got a rejection for the three days (1st - 3rd June) resulting in an 18 year old student studying for his A levels being levied with a total of £240 fine.
A request for help from the University was rejected that this was a matter for the parking contractor and not them. The university should take a principled approach to supporting students and learning rather than financial orientated approach.

1. juni 2025
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Svar fra University of Hertfordshire

Hi Justin.

Thank you for getting in touch, and we’re really sorry to hear about your son’s experience - particularly during such a critical and high-pressure time in his A Level studies.

We completely understand how frustrating this must be, especially given the intent to pay and his consistent use of the First Parking app throughout May. While parking on campus is managed by an external provider, we do appreciate how disheartening this situation is. We'd ask that you follow up directly with us here at Herts via an email to parking@herts.ac.uk to see how we can help.

We’ve shared your feedback with colleagues internally, as we continue to review our relationship with external contractors to ensure that processes are as fair and student-focused as possible.

We truly value students and visitors who use our campus facilities to support their learning, and we’re sorry that this experience has fallen short of expectations. Please let us know if there’s anything further we can support with.

Vurdert til 1 av 5 stjerner

Not a great experience with Information Technology

At the time I started my 3rd year of the Information Technology course (BSc), I had been warned by some of the Student Staff and my Seniors (who were doing their masters) about the person in charge of the Information Security module (6COM) and how horrible their learning experience. This was at the beginning of semester A, so the fact that multiple students had told me this was rather concerning.

An absolutely horrible marker treats the students with disrespect - despite demanding respect, frequently contradicts what she says, making last minute changes and blaming the students for failing to pay attention, and acting as if it was set in the first place, and her module page looks absolutely horrid. Content is split into pages on Canvas and looks cluttered. Such a waste of time. She frequently talks about her life in every lecture and fails to complete her lectures, despite the fact that she has a 2-hour block dedicated to her lectures. Again, she fails to complete a lecture despite having a 2-hour block.

She shows patience with internationals students, however, given the amount of money they pay towards tuition, the teaching they get from them is awful. She has expressed that she believes home students are lazy.

The teaching standard for the course was alright for the course of 3 years but there were standouts lecturers like in the User Experience and Programming modules. However, the level of frustration and stress that came from going through this module alone ruins it and I can't recommend future students to do this course.

It is a shame that nothing will come out of it. This has been happening for a while and clearly this will continue. This is disrespectful to home students and especially international students, who are already paying an outrageous amount to study at the uni.

1. juni 2025
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Hi Jacob,

Thank you for taking the time to share your feedback. We're really sorry to hear about your experience with the Information Security module. We understand how disappointing and frustrating this must have been, particularly in your final year.

We take concerns like this seriously and will ensure your comments are shared with the relevant academic teams for review. Feedback from students plays a vital role in helping us improve both teaching quality and the student experience, and it’s important that voices like yours are heard.

While we’re pleased to hear there were aspects of the course and other lecturers you found valuable, we appreciate that this particular experience impacted your overall view. If you haven’t already, we’d encourage you to raise this by speaking directly with your Programme Leader.

Thank you again for being honest and taking the time to raise this with us.

Vurdert til 1 av 5 stjerner

dont take the "computer science…

dont take the "computer science (online)" course

4. april 2025
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Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the Computer Science (Online) course didn’t meet your expectations.

We’re always looking to improve and would really value any specific feedback you’re willing to share about what didn’t work for you. Please feel free to reach out to us directly on ask@herts.ac.uk so we can better understand your concerns.

Vurdert til 4 av 5 stjerner

Great lecturers and nice environment

Great lecturers and nice environment. The school is flexible in tuition fees payment. The engineering school is very impactful. Will recommend anytime.

3. oktober 2024
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Svar fra University of Hertfordshire

Thank you for taking the time to share your feedback, we greatly appreciate it.

Vurdert til 1 av 5 stjerner

If I could give 0 stars i would

I moved from wales to here and it was the biggest mistake of my life. The teachers were the only ok part of the university the rest are shocking. The security guards are horrible, the finance team are APPAULING and overall they just don’t care about their students whatsoever. There was confusion with my first 2 payments and they failed to contact me until they had put me 5k in debt… then they thought they would give a gentle reminder that I had to pay that in a lump sum. as I am a student I wasn’t able too I went back and fourth for MONTHS asking for a payment plan but it never happened just because they wanted to keep adding £50 a month to the debt until they were satisfied with 6k leaving me having to get my parents involved and leave us struggling by having to pay the debt in a lump sum otherwise they would sent debt collectors to our door. I know so many people they steal money off if you do one thing I hope it’s that you never attend this shocking university.

9. mai 2024
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Hi there,

We’re really sorry to hear about your experience and the distress it’s caused, that’s certainly not how we want any of our students to feel.

We understand how upsetting financial difficulties and miscommunications can be, and we regret that your situation wasn’t resolved in a way that felt fair or supportive. We’re especially sorry to hear that you felt let down by multiple teams. We take feedback like this seriously and would welcome the opportunity to look into what happened more closely.

If you're willing, we’d encourage you to get in touch directly on ask@herts.ac.uk so we can better understand the details and ensure your concerns are addressed properly.

Vurdert til 1 av 5 stjerner

This is opinion from an employee

This is opinion from an employee: Please save your money and don't go to this University. It became very dangerous, there is lots of drug activity among students, even security officers are taking drugs and coming drunk to work. In accomodation you will experience robbery and sexual abuse. The quality of students is very poor because most of them are homeless coming from overseas and study just to get their visas. This University has absolutely no standards and accepts homeless students because they pay for their fees. There is a lot a lot of racism and discrimination especially directed towards Christian people. It's like a survival camp- try not to get stabbed, raped or involved in drug dealings.

10. august 2024
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Hi there,

We take allegations of this nature extremely seriously. The safety and wellbeing of our students and staff are our top priority, and we have strict policies in place to address any form of misconduct, discrimination, or illegal activity.

The claims in your message are extremely serious and do not reflect the standards or values we uphold as a university. If you have direct evidence or specific concerns, we strongly encourage you to report them through the appropriate channel so they can be fully investigated: https://reportandsupport.herts.ac.uk/

We are committed to fostering a safe, inclusive, and respectful environment for everyone in our community, and we do not tolerate any form of abuse, racism, or discrimination.

Vurdert til 1 av 5 stjerner

University of Hertfordshire is the…

September 2019-2020:-University of Hertfordshire is the worst university I ever attended. It's a mirage and a fluke. This university of Hertfordshire will drain your mental health wellness. I was on fully paid meritorious LL.M scholarship by the Federal Government of Nigeria, so I could not fantom why the racial discrimination was so intense

1) I started experiencing intense stalking within 2 weeks of my arrival on this university's campus

2) Within 2 months of commencing lectures, Racist asian-british lecturer bullied and harassed me despite my voluntary executive service as course rep. She threatened me in class saying "WHAT IF YOU FAIL?". She would loudly retort at my attempt to answer lecture question by shouting "You are absolutely wrong". At another time, she commenced lectures with the prevalence of "sex-for-grades and money-for-grades narratives" in the United Kingdom higher institutions. I had suicidal ideation as a result of her harassment. I was informed one of the university undergraduate had earlier killed himself by jumping on the train rail track. This lecturer was foisted on me as my supervisor. She resumed her bullying, intimidation
and harrassments in a passively aggressive way through her comments on my dissertation. I requested for a simple change of supervisor due to the emotional trauma she caused and was causing me. My application was rejected despite my concerns. As a result, I didn't finish my dissertation. Her words were traumatising. My systolic blood pressure rose to 174 within 2 months of her unprovoked lecture-induced bullying

3) Within 4 months of my arrival at this university of Hertfordshire, specifically January 2020, my on-campus accommodation room was invaded and searched in my absence on a Sunday night-out studying in the library. As if that was insufficient, the next day, I was falsely accused of being in possession of illegal substances (cannabis) despite my status as a practicing female CHRISTIAN and a NIGERIAN/AFRICAN Lawyer

4) In December 2020, during Covid-19 government lockdown and social distancing, I tried to apply for my PhD program in another country, a university of Hertfordshire male lecturer breached my statutory Data Protection Privacy Rights and informed a 3rd party fellow student about my private plans. On January 19, 2021, the student inturn informed me, she specifically mentioned that the male lecturer had divulged my private plans to her, she was piqued that I didn't inform her of my private plans. I was gobsmacked. When I asked her how she got to see the lecturer (because I didn't have that leverage in my capacity as a course rep), she went mute on me till date. Since 2021, I have not been able to recover from the trauma caused by this breach of statutory fiduciary trust. I have not applied for my PhD program since 2021 despite emerging with a Distinction

5) Date of experience is actually 2019/2020 academic session. This awful experiences was the thresholds and platform for other awful experiences I had on british soil in the United Kingdom

Edited on 06/06/2025 @15:40hours-University of Hertfordshire both tolerates racial and sexual discrimination and is the grand master propelling unprintable unimaginable unwholesome untoward evils against my innocence both within the university and in the uk courts system

28. juni 2024
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Hi there,

Thank you for sharing your experience with us. We sincerely apologise for the delay in responding, as we have only recently gained access to this account.

The concerns you’ve raised are deeply serious, and we want to assure you that the University of Hertfordshire does not tolerate any form of discrimination, harassment, or misconduct. We are committed to providing a safe, respectful, and inclusive environment for all members of our community, regardless of background.

We understand the significant emotional impact such experiences can have, and we are sorry to hear how this has affected your wellbeing and academic journey. If you feel able to, we strongly encourage you to contact us directly through ask@herts.ac.uk so we can investigate further and offer appropriate support.

We are committed to listening, learning, and taking action where necessary.

Vurdert til 1 av 5 stjerner

Scammers

If there is zero star I could rate them that, this school is a scam, they take peoples money without refunding, they give excuses not to refund the money. THEY SCAMMED ME OF 7000 dollars. If you are an international student avoid this school at all cost!!!! SCAMMERS

15. april 2024
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Svar fra University of Hertfordshire

Hi,

Thank you for your feedback. We apologise for the delay in responding, as we have only recently gained access to this account.

We take all concerns regarding fees and refunds very seriously. We are sorry to hear about your experience and would like to understand more about your situation to see how we can help. Please contact our student finance team directly on refunds@herts.ac.uk so we can review your case and work towards a resolution.

Our goal is always to support our students fairly and transparently, and we encourage you to reach out so we can address your concerns as quickly as possible.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv