The recent five star reviews are very obviously written by HelloTalk staff themselves as damage control. Notice how they are all Chinese and don't actually leave any constructive... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The recent five star reviews are very obviously written by HelloTalk staff themselves as damage control. Notice how they are all Chinese and don't actually leave any constructive... Vis mer
Selskapet har svart
I downloaded this app specifically to practice my language skills and find serious conversation partners. I made it very clear in my profile description: language exchange only, no flirting. Unfor... Vis mer
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Well, I enjoy using it. I specifically only talk to people who are clearly real and more my age. It’s very useful and I don’t think it’s fair to blame the app for the behaviour of people. I speak to... Vis mer
CCP censorship. Can’t mention Taiwan at all, even if it is a completely innocent comment such as you went on holiday there. Post will be removed along with your account. Chinese users can post po... Vis mer
Learn languages by chatting with native speakers on HelloTalk, the world's leading language exchange app. Practice English, Spanish, Japanese, Korean, French, Chinese and 260+ languages through real conversations with people around the world!
Har svart på 50 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The idea of an application for language exchange is good, the problem is most of the people are using it as a free alternative of Tinder.
On the web there are tons of stories of couples that have met in Hellotalk. Go on youtube and search "I'm Marrying my Language Exchange Partner" to watch one of them.
Developers ask to report people that are using the app for dating purposes, but it's not always possible since the real problem is that people don't write or replay to your messages, if you don't match their requirements, as it does happen in any other dating app.
It's not easy to find serious partners to practice with. If you are a boy you will have one replay for every 50 messages you send; if you are a girl you will have a hundred of messages every day even from people that speak a language you are not interested in.
The developers should develop the application in a way that it can't be used as a dating app, for example not showing profile picture, age and gender to the users, in this way the real purpose of the app comes out, also the possibility to have random voice calls will be great.
I have been a Hellotalk user since 2017 because I wanted to improve my Chinese and Japanese, and I could meet many good people and with some of them I met in Japan and we are still friends. But since 2019, the number of fake profiles and of scammers who ask your whatsapp number after just saying hello has dramatically increased, those scammers have fake profile photo, usually a Chinese model photo downloaded from some chinese site that I can recognize in 2 seconds and want to ask you to invest in bitcoin, etc. When I said I do not have whatsapp they blocked me and that resulted with hellotalk team sending me a warning message because I was blocked by someone, one day I met 5 scammers, they all blocked me when I saw I do not want to exchange whatsapp and then hellotalk banned me, so my account was gone, and I could not complain. Well, from that time, I became able to recognize those scammers and when they ask me whatsapp I directly block them. Now I can recognize them even without chatting with them, you can do it too by controlling : location always in UK or Usa even if they claim to be Japanese and to be in Japan, their time is not japanese time and their native language is English, if you speak with them in Japanese they always reply in google translator English, so I just block them when I see their profile. But there is another bad thing: I never bought VIP because of the fact that if some scammer does not get what he wants, he blocks you and you will be banned, and I tried to use modded app, I always used modded apks until last month when (with version 4.6.6) hellotalk team sent me a message like this: "dear user, we found that you are using an app downloaded from a non-official store. Please download the app from an official store (Google Play Store) within 7 days or you will be not able to send messages and to post moments anymore" What????? they found ?? their system found? they monitor my device, that's extremely bad,

Svar fra HelloTalk
Very very poor customer service even though I have been buying VIP account every year.

Svar fra HelloTalk
L'applicazione di HelloTalk è frequentemente colpita da hacker, i quali possono accedere ai contenuti del telefono, alla fotocamera, al flusso dati del display del telefono, ecc.
Se proprio è necessario utilizzare l'applicazione:
- non iniziare o accettare MAI conversazioni con utenti con profilo senza alcuna informazione;
- togliere all'applicazione tutti i privilegi di accesso non indispensabili;
- non utilizzare un nickname riconducibile al proprio nominativo completo o tracciabile su social network;
- non fornire alcuna informazione personale a meno che non conosciate già bene la persona con cui state conversando;
- allo stesso modo, non inserire nel proprio profilo dettagli troppo personali;
- durante l'utilizzo dell'app HelloTalk non utilizzare e non tenere in background altre applicazioni importanti (es.: homebanking), chiudere l'app HelloTalk prima;
- fare molta attenzione...

Svar fra HelloTalk
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.