We booked the Salt Mine tour at pretty short notice but everything was perfect. We were contacted immediately and given clear directions to the pick up point. Coach was really easy to spot and was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fimos con Hello Cracow al balneario de Zacopane, el conductor sólo hablaba inglés, y conducía un poco deprisa para mi gusto. El sitio espectacular, para estarse todo el día, hay restaurantes y barras... Vis mer
We had our tour booked through the travel agent, the Auschwitz tour details were well communicated and pick up was easy to follow. The transfer from Krakow to Auschwitz and Birkenau was comfortable... Vis mer
Vi bookede tur gennem Viator og fik Hello Cracow som turudbyder. Information om turen kom kontinuerligt, dagen før turen fik vi eksakt tidspunkt for opsamling, navnet på chaufføren samt hvilken bil h... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Looking for unforgettable Krakow tours led by real locals? We're here to show you the city beyond the obvious. We’re a small, passionate travel agency based in Krakow, and for years we've been helping travelers from around the world explore this incredible city and its surroundings. Whether you're visiting for a day or a week, we offer guided tours in Krakow, day trips from Krakow, and cultural experiences that connect you with the heart of the region. We specialize in local, authentic, and sustainable tourism. From historical landmarks to hidden corners, we help you experience Krakow the way locals know and love it. Why Choose Us? 🧭 Local Knowledge: We're not just guides — we're Krakow locals who know the city inside out. From iconic sights like Wawel Castle and the Main Market Square to the backstreets of Kazimierz, we’ll take you beyond the typical tourist route. 🌿 Eco-Friendly & Responsible: We care about how we travel. That’s why we work only with trusted, eco-friendly tour providers who support local communities, care about the environment, and help us promote sustainable travel in Krakow. ✨ Personalized Experiences: Every traveler is different — and so are our tours. Whether you prefer a small group experience (up to 30 people), a more intimate setting, or a private tour tailored just for you, we’ve got flexible options to match your style. We focus on quality, not crowds — so every tour feels personal, engaging, and relaxed. 🤝 Small Team, Big Passion: We’re a local company that truly loves Krakow — and we love sharing it with others. With us, you’re not just another tourist. You’re our guest. Our mission is to provide meaningful, locally rooted, and authentic Krakow experiences for travelers from around the world. We believe travel should be more than just ticking off sights — it should be about connection. Connection to places, people, and stories. We want our tours to leave you with not just great photos, but lasting memories, a better understanding of Krakow, and a sense that you’ve truly experienced something real. Whether you're into history, food, culture, or nature — we’ll help you experience the best of Krakow and southern Poland with tours that are fun, thoughtful, and never rushed. Join us for a journey that goes beyond sightseeing. Explore Krakow Like a Local with HelloCracow!
Kontaktopplysninger
Wadowicka 6, 30-415, Krakow, Polen
- +48 500 720 706
- office@hellocracow.com
- www.hellocracow.com
4,5
Enestående
60 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Hello Cracow is een prima bedrijf
Een bedrijf dat goed en snel communiceert en de trip naar de zoutmijn in Krakau tot in de puntjes verzorgde. Ook het omzetten van de trip naar een andere datum vanwege een ander vluchtschema was zo geregeld. De chauffeur was stipt op tijd en de begeleiding in de zoutmijn prima.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Hartelijk dank voor de feedback en het compliment over onze communicatie bij het aanpassen van de reisdatums. Het team van Hello Cracow probeert altijd flexibel in te spelen op onvoorziene situaties, zodat elke Wieliczka Salt Mine Tour soepel verloopt. We wensen u veilige reizen en hopen u in de toekomst weer te mogen helpen. 🙂
Paula van Hello Cracow
A fantastic overall experience!
A fantastic overall experience! We were contacted by Patrycja on WhatsApp the same day we booked, and communicated with us right up to the day of our trip. Our guide for Auschwitz was Hubert and he was amazing! The knowledge and respect he showed throughout the day was exemplary and I'm so glad we had him looking after us on the day. If you're coming to Kraków, book all your trips with Hello Cracow! We will definitely be back and will book with this same company :-)
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for sharing your experience and highlighting the professionalism of our team. Delivering a respectful and well-coordinated Auschwitz-Birkenau Tour is always the top priority for everyone here at Hello Cracow. We look forward to welcoming you back to the city in the future. Safe travels! 😉
Paula from Hello Cracow
Hello Kracow
Hi, I would Highly Recommend this company. They never let us down once. Communication was Fantastic. They just don’t look after you with the tours. They guide you on what ever you need in Kracow. Next time we visit Kracow we will 100% use this company. Hello Kracow 👍
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for your trust and for recommending our services. Providing reliable assistance and comprehensive support during your stay is what we aim for with every Krakow Tour.
We look forward to welcoming you back on your next visit. 😊
Salt mines
I was kept informed of my purchase, pick up point, driver, van and time.
Which was all on time, the driver was very nice and informative.
The journey to the salt mines not far, the timing and organisation of getting into the mines very smooth.
The whole experience of going down into the mine well worth it. Or guide was very informative and helpful.
Alot of walking but luckily a lift to take you back up.
A very enjoyable trip, would highly recommend.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Clear organization and precise timing are essential to providing a seamless experience from start to finish. Ensuring that every logistical detail runs smoothly on the Wieliczka Salt Mine Tour is a top priority for Hello Cracow. We appreciate you choosing our services and wish you wonderful future travels. 🌎
Paula from Hello Cracow
A great company with friendly staff
A great company that always provided help when needed. The staff always were very kind and helpful if ever we needed a query answering. The staff provided us with great suggestions for places to visit and activites to take part in Krakow which was a great help. Definitely recommend!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Reliable coordination and clear communication are the foundations of our service. Whether helping guests choose a Krakow City Tour or offering practical recommendations, the Hello Cracow team always aims to make your stay as smooth as possible. We would be delighted to assist you again on your next visit to Poland. 🤗
Paula from Hello Cracow
You feel really looked after!
I booked 2 trips while on a city break in krakow. One to the Salt Mine and another to Auschwitz. Prior to both the communication through WhatsApp was second to none and they stick to the agreed pick up times. The drivers and guides really look after you. Definatley recommend them and if in Kraków again will use them again for day trips.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Providing smooth communication and reliable timing is essential for an stress-free experience. Ensuring everything runs like clockwork on both the Auschwitz-Birkenau Tour and the Wieliczka Salt Mine Tour is exactly what Hello Cracow aims for. We look forward to welcoming you back to the city in the future! 😊
Paula from Hello Cracow
Zeer correcte uitvoering en begeleiding
Het bedrijf adviseert en coördineert je uitjes in Krakau en regeld alles tot in de puntjes.
Bij je bezoek aan bijvoorbeeld Auschwitz regelen zij het vervoer dichtbij je hotel naar het kamp en terug en daarbij een perfect Nederlands sprekende gids.
Bij hun ideeën zat ook de Zoutmijn welke een bezoek meer dan waard is.
Je gaat daar tot 135 meter onder de grond, werkelijk adembenemend.
Je moet wel goed ter been zijn omdat je 320 traptreden naar beneden moet lopen.
Terug ga je met een lift.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Het waarborgen van een strakke planning en betrouwbare begeleiding is de basis van onze dienstverlening. Zowel bij een indrukwekkende Auschwitz-Birkenau Tour als bij de logistiek rondom een Wieliczka Salt Mine Tour staat comfort voorop. Hello Cracow bedankt u voor het vertrouwen en we wensen u een goede reis toe naar uw volgende bestemming. ✨
Paula van Hello Cracow
Great tour company
Booked a few trips with different companies and these guys were the best! Great communication and lovely transportation, would recommend booking all your tours with Hello Cracow!
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for choosing us! Seamless logistics and premium transport are always the standard for any Krakow Tour or regional excursion booked with us. We appreciate your recommendation and wish you safe travels on all your future adventures. 😉
Paula from Hello Cracow
I highly recommend Hello Cracow
I highly recommend Hello Cracow. We used them for a visit to Auschwitz while in Poland. Our entire trip was faultless. The instructions were excellent, the timings exact and the whole experience made us feel like they cared how our whole visit to Poland went for us. They are very professional and if you use them you won't regret it.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for sharing your experience. Providing clear organization and reliable timing for the Auschwitz-Birkenau Tour is a core focus for Hello Cracow, so it is rewarding to know everything went smoothly. We hope to welcome you back to Krakow in the future. 😊
Paula from Hello Cracow
Le miniere di sale sono una tappa…
Le miniere di sale sono una tappa obbligatoria se si organizza un week-end a Cracovia. Luogo indimenticabile per il suo fascino e l’energia che trasmette..
La visita è stata organizzata con professionalità e gentilezza dalla nostra accompagnatrice Patricia.
Grazie Get your guide 🙏 BRAVI!!! 👏
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
È fantastico sapere che avete apprezzato l'atmosfera unica della visita alla miniera di sale di Wieliczka. Il team di Hello Cracow vi ringrazia per il feedback sul servizio professionale offerto dal nostro staff e siamo lieti di aver potuto contribuire a rendere il vostro weekend indimenticabile. Sarete sempre i benvenuti a Cracovia! 😊
Paula di Hello Cracow
I booked 2 trips with Hello Crakow
I booked 2 trips with Hello Crakow. Both of which I unfortunately had to cancel at the last minute as our trip to Krakow did not work out. The company understood and refunded both trips . I can only say that this company will treat you honourably. Thank you
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for your kind words and for choosing Hello Cracow for your Krakow tours. We’re very sorry your trip to Krakow didn’t go as planned, but we’re glad we could assist you with a smooth and hassle-free refund. At Hello Cracow, we always aim to provide reliable customer service, flexibility, and a trustworthy booking experience.
We hope you’ll have the chance to visit Krakow in the future - we would be delighted to organize your tours and show you the best of Krakow! 😊
Paula from Hello Cracow
Good experience
Used them to book a trip to Auschwitz - Birkenau and was pleased with the entire process. I was kept informed, the bus was clean and comfortable too. I would recommend them.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
It is rewarding to know that our communication and fleet standards met your expectations during your Auschwitz-Birkenau Tour. The Hello Cracow team appreciates your recommendation, and we look forward to assisting you on future visits!
Paula from Hello Cracow
O que prometem é o que cumprem
O que prometem é o que cumprem. Tudo extremamente bem organizado. Pontualidade, guias conhecedores e excecionais, excelente serviço. Arrependimento? Só não ter agendado todas as experiências nesta m app!
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Ficamos felizes por saber que a nossa organização e o profissionalismo da nossa equipa corresponderam às suas expectativas. A Hello Cracow faz todos os esforços para que cada passeio por Cracóvia seja uma experiência inesquecível e bem organizada. Esperamos ter em breve o prazer de o receber novamente em Cracóvia!
Paula da Hello Cracow
Fatto tour con guida in italiano alle…
Fatto tour con guida in italiano alle meravigliose miniere di sale. Ottima esperienza dal viaggio in van alla nostra guida sul posto.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
È un piacere sapere che il trasporto e la logistica siano stati di vostro gradimento. Curare ogni fase del viaggio per rendere il Wieliczka Salt Mine Tour un'esperienza fluida è l'obiettivo principale di Hello Cracow. Ci auguriamo di rivedervi presto a Cracovia!
Paula di Hello Cracow
Trip to Auschwitz and Birkenau
Easy to contact. Quick replies. Picked up on time. Kept informed about what was going to happen when arriving at camp. Very smooth and easy trip.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
It is a pleasure to know that our communication and scheduling met your expectations. Maintaining a seamless experience during the Auschwitz-Birkenau Tour is a top priority for the Hello Cracow team. We hope to see you again in the future!
Paula from Hello Cracow
Booked two trips through Airbnb with…
Booked two trips through Airbnb with Hello Cracow. Salt mines & Auschwitz. Both very interesting & would recommend. We had Michal as our driver & the service was excellent & price cheaper than through the travel company I'd used. Only downside I thought was the early pick up for Auschwitz but in the end turned out to be a blessing, because by the time we got back to Krakow it'd given us more time to explore the city.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
The Hello Cracow team appreciates you choosing us for both of your bookings. It is great to hear that the early schedule for the Auschwitz-Birkenau Tour worked out well for your itinerary and that you enjoyed the Wieliczka Salt Mine Tour. You are always welcome back to Krakow! 🤗
Paula from Hello Cracow
Pickup was on time
Pickup was on time. Professional driver. Transport was lovely and clean. Fantastic experience! Many thanks to Patrycja. Communication before we left 🇬🇧 and whilst we were in Poland. Well done! Patrick was polite and informative. The Aushwitz guide was knowledgeable and spoke excellent English. I recommend this tour! We will be visiting again!
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for recommending us to other travelers! Clear communication and punctuality are core values for Hello Cracow, especially when coordinating an Auschwitz-Birkenau Tour. We look forward to welcoming you back to Poland in the future. 😊
Paula from Hello Cracow
Our trip to Auschwitz was superbly…
Our trip to Auschwitz was superbly arranged and both Patrick our driver and the guide at the museum were highly professional and very informative. I was most impressed with the contact before the trip, updating times and all necessary information. Highly recommend!
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Clear communication is essential for a smooth experience, so it is great to hear that our updates were helpful. Providing a professional and well-organized Auschwitz-Birkenau Tour is what we aim for at Hello Cracow.✨
We hope to see you again in the future!
Paula from Hello Cracow
We thoroughly enjoyed our trip to…
We thoroughly enjoyed our trip to auschwitz. Organisation was spot on. We had a lovely driver who also did did our tour guide. His knowledge of the history was non the less brilliant. We felt safe with his driving. Would highly recommend your company and if I was asked who to book with, you'd come top. The communication before the tour was also great, through WhatsApp
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
It is rewarding to hear that our communication and transport standards met your expectations. Maintaining a high level of historical insight and safety is central to every Auschwitz-Birkenau Tour organized by Hello Cracow. We appreciate the recommendation and hope you enjoyed your time in Poland.
See you again in the future! 😉
Paula from Hello Cracow
Really enjoyed our time with this tour…
Really enjoyed our time with this tour company who arranged our trip to Auschwitz. An excellent guide, very knowledgeable, friendly and polite. Lovely quality transport to and from the venue. Highly recommended.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cracow
Thank you for sharing your feedback regarding our transport standards and staff. Providing a knowledgeable guide and high-quality vehicles is a priority for every Auschwitz-Birkenau Tour. The Hello Cracow team appreciates the recommendation and wishes you safe travels. 😊
Paula from Hello Cracow
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