Hays Travel - Troon Anmeldelser 

Started trying to book an extra but unplanned break in Egypt but couldn't match up flights or hotel to suit. Eventually decided to go to Travel Agent, and chose Hayes in Troon.
Staff all occupied when we went in but was greeted by lass in foreign exchange. She apologised as she couldn't help us herself, and asked if we would like to take a seat or, perhaps call back in 10/15mins when other staff would be free. We chose to call back. So nice to be acknowledged.
'Liz' was waiting for us on our return and apologised for not being able to speak to us earlier.
We went through a fair number of options and eventually agreed on hotel and flight. Liz was very thorough going over the many options and cheery with it. Her obvious rapport with the lass on foreign exchange was good. Currency was ordered for us which was available a couple of days later.
All in all a good friendly experience with knowledgeable staff.
Would go back?
Most definitely!

Staff was very! Helpful.
The store was so busy and the 2 members of staff were rushed off their feet, but they dealt with their customers, politely, efficiently and professionally.

Staff very friendly and helpful.

Polite, helpful, cheerful and got us exactly what we wanted.

Excellent customer service from Lyndsey in Troon office. Provided list of cruises to meet my requirements.
Extremely helpful to book a family cruise. Nothing was too much bother.

It is easy because Lynsey knows exactly what I want

Helpful, focused and welcoming

Nicola was really helpful and made booking our short trip, that we had seen in the shop window, so easy to book. I'm so glad I spotted the reasonably priced deal in the window
Nicola searched alternative dates for us and was knowledgeable about other holiday destinations.
She had great communication skills and made us feel instantly at ease regarding our enquiry.
This is the second trip, we have booked through Hays Travel and I wouldn't hesitate to recommend them to family/friends.

Nicola got us exactly what we wanted and for a price we were willing to pay.

This is my second holiday I have booked with Hays Travel in Troon, I have always dealt with Lynsey.
She goes above and beyond…
Great service!

Lynsey was excellent from start to finish, fantastic customer service.

Nicola was incredible. She was friendly, patient and very helpful. This branch is a credit to you. The team are a credit to your business. We are going back soon to book our 2024 cruise with this super shop. Thanks.

Helpful, professional and interested in our needs. Able to give advice re destination’s and travel arrangements

Lindsey from troon hays travel department was amazing help from start to finish couldn’t fault her on anything definitely return to bill again got me an amazing deal to Santorini next year 😊

When I was looking for a specific brochure, which is now not available, I was offered further assistance. With help from Lynsey, I proceeded to identify the holiday I was was looking for. Lynsey did all the work. Thank you. I will use your company again.

Polite staff, welcoming and very helpful. Used this company last year and will continue to use

Nicola was extremely friendly and helpful when booking my mini break.

Many thanks

Lynsey in the Troon branch was very helpful and patient. She seemed to genuinely want to find the right holiday for us.