Again we booked again with.. Sue..a fantastic lady who does everything possible to help..her experience should be makes a delightful transaction all the better..She’s a big credit to Hays
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Beliggenhet
Bytt filialPersonal Travel Consultant Susan Yardley, SR3 2XG Sunderland, NE (England), GB
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Se hva andre synes
Sue booked our family holiday this year and found the most amazing hotel for us so of course we wanted to ask her to help for our holiday next year. She has been amazing. Answering my 1000s of que... Vis mer
💕Absolute 5 star service when booking with Sue. We have booked our last few holidays wit her l. She takes any hassle or stress away. We gave her the details of where we wanted to stay and th... Vis mer
Selskapet har svart
Booking with Sue has never been easier, everything over the years has been perfect start to finish. I have booked many trips and I couldn’t fault a thing. I would highly recommend to anyone looking fo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
Personal Travel Consultant Susan Yardley, SR3 2XG, Sunderland, NE (England), Storbritannia
- 01915430669
4,8
Enestående
77 anmeldelser
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An amazing customer service as always…
An amazing customer service as always would always book through Sue very professional and prompt
28. desember 2025
Svar fra Hays Travel - Susan Yardley
Thankyou for your amazing review Tina. I really appreciate your positive feedback and loyalty.
Hope you enjoyed your winter sunshine. Sue🌞
Amazing service ⭐⭐⭐⭐⭐
Amazing service right from the initial enquiry, Sue was professional whilst showing genuine interest and care to ensure we got what we wanted from our trip. Nothing was too much trouble and communication was excellent. Sue reassured us and took care of informing the right people about my son's allergies, letting us to enjoy the build up! Thanks so much! Will definitely use again and recommend to everyone! ⭐⭐⭐⭐⭐
13. november 2025
Svar fra Hays Travel - Susan Yardley
So very grateful for your kind words Kelly. A truly magical trip to book and hope I get to see a couple of pictures. Thankyou for putting your trust in me. Enjoy every minute! Sue x
Brilliant service from Sue
Brilliant service from Sue, I’d definitely recommend for all your holiday needs and bookings.
Thank you
13. november 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much Michaela. So happy to of booked such a magical holiday for you. Memories to last a lifetime.
Kind regards. Sue x
A really professional service where all…
A really professional service where all the stresses of finding and booking a holiday is taken care of. Regular communication, fulfilling all our needs for the holiday including travel and accommodation. Really friendly and Highly recommended
13. oktober 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words Greg. I hope you and your family have a wonderful holiday. Thanks for booking with me again! There should be a birthday welcome for a special little boy too. Enjoy, Sue 🌞
Svar fra Hays Travel - Susan Yardley
Thanks Lisa! Really appreciate your feedback :)
Three fantastic holidays so far this…
Three fantastic holidays so far this year booked through Sue and still more to come!! Super efficient, great deals and always on hand to deal with any questions. Won’t book through anyone else now!!
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hays Travel - Susan Yardley
Thankyou so much Julie for your lovely review. So very grateful for your custom. So many amazing holidays to look forward to. Sue x ✈️🌍
It was a last minute holiday and Sue…
It was a last minute holiday and Sue helped me find the right hotel and destination at the right price. And it was perfect. So grateful. Thank you Sue - highly highly recommended
19. august 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words. So glad you all had a wonderful holiday and made some lovely memories. Sue x
Family Holiday
Can't thank Sue enough for all her help getting our family holiday booked for next year, it was a great experience!
Sue came up with an amazing variety of choices, we are booking for 12 of us different ages & needs but we are all booked up looking forward to making great memories with my beautiful family next year, we can't wait
Thank you again Sue x
11. august 2025
Svar fra Hays Travel - Susan Yardley
Thankyou for your kind words Kim. So very happy we got something to suit everyone. It’s going to be a fabulous holiday for you all to remember. Many thanks, Sue x
The easiest holiday booking ever
The easiest holiday booking I’ve ever gone through. Sue took care us so so well. We’ve been stuck on where to go for our first holiday as a couple and with so many options and all sorts to consider I decided to message Sue. She listened and took note of everything coming back the same day with several options. We’ve decided on 7 nights in Malta and everything looks perfect! Couldn’t believe the price too, she was almost £400 cheaper than anything I could find myself.
I will 100% be coming back to Sue again and can’t recommend her enough. Thank you so much. Rob and Clara x
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words. I do hope you have a wonderful holiday in beautiful Malta and look forward to seeing your pictures. Sue xx
Sue is absolutely lovely
Sue is absolutely lovely, nothing a bother, so easy to deal with, highly recommend! thanks for getting me a good discount on my airport parking!
23. juni 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words! My absolute pleasure. Hope you had a wonderful time celebrating being 40! Xx 🌞🎉🎊
Got excellent service by Sue
Got excellent service by Sue, really happy we got the holiday we wanted and everything went smoothly with no problems, thank you so much again, will definitely be going through Sue in the future 😊
19. juni 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words. It was my pleasure to book that amazing holiday for you and your family. Looking forward to seeing the pictures of that hotel. Sue x
Booking with Sue was easy and stress free
Booking with Sue was easy and stress free. Nothing was too much trouble and she dealt with all my picky requests promptly and made me feel like nothing was too much trouble. Having someone to trust when booking a holiday is a must and Sue definitely goes that extra mile to make sure you get what you're looking for, at a good price, and does everything she can to make your holiday go as smoothly as possible. I highly recommend booking with Sue and will definitely be booking again.
9. mai 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words! It’s a big deal handing over responsibility to someone to book for a holiday, so it means so much that’s customers put their trust in me. I hope you have a wonderful holiday and make ever lasting memories as a family. Thanks again for your booking. Sue xx
Svar fra Hays Travel - Susan Yardley
Thankyou so much Rachel, and for booking another holiday with me. Have a wonderful holdiay. Sue x
Susan was very helpful and nothing was…
Susan was very helpful and nothing was a bother to her she went right out her way to get us a great deal and also was very patient. Very friendly and would defo book through Susan again.
14. april 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for you lovely review Laura. I appreciate it so much. Your going to have a wonderful holiday with your family. x
Excellent service
Sue responded to my message with in minutes and my holiday was booked within 24 hours; meeting all my requirements.
I cannot recommend her enough!
Brilliant service
11. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hays Travel - Susan Yardley
Thankyou so much Amy! So glad your friend recommended you and I was able to to find you and your family such a fab hotel and package. Hope you have a wonderful holiday. Sue
Svar fra Hays Travel - Susan Yardley
Thankyou so much Spencer, have a great holiday!
Excellent service from Sue at Hays…
Excellent service from Sue at Hays travel, life is absolutely manic at the moment sue did everything to help, gave her my location and budget and she did the rest..got me a lovely holiday ready to celebrate my 40th birthday.. will definitely be using sue again to help book my family holiday
14. januar 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much Ashley that's so kind. So pleased I found something special for your birthday. Cant wait for pics. Sue xx
Susan was very prompt in her response…
Susan was very prompt in her response and did a great job in finding us the best deals!!
10. januar 2025
Svar fra Hays Travel - Susan Yardley
Thankyou so much for your kind words Barry. You will have a great time. Here if you need any additional trips etc adding to your city break. Many Thanks, Sue
Efficient and Reliable Service
Sue has been great in organising our surprise trip to New York. She’s knowledgeable, efficient, and handled changes to the length of stay and accommodation quickly and without fuss. I’ll likely be adding upgrades along the way, so she might need even more patience with me, but so far, everything has been smooth and well-managed. A reliable and professional service.
19. desember 2024
Svar fra Hays Travel - Susan Yardley
Thank you so much for your kind words! Nothing better than being involved in a surprise booking 🫶 Such a magical
time to visit New York. Looking forward to arranging a fabulous itinerary with you. Merry Christmas 🎅🏻 xx
Holiday booked
Friendly helpful experience in booking holiday with patient travel agent who knew what a customer needed to make a good start to their holiday
19. desember 2024
Svar fra Hays Travel - Susan Yardley
Thankyou kindly for your review Ged. So special to travel with your family. Have a wonderful holiday! Merry Christmas. Sue
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