Hays Travel - Stockton Anmeldelser 

809
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Unit 4, Wellington Square, TS18 1RH Stockton, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Always a pleasure to enter the shop,staff are so welcoming and helpful, even have a laugh with you nothing is ever 2 much trouble

Vurdert til 5 av 5 stjerner

We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Reisebyrå
  2. Sjøreiser
  3. Cruisebyrå
  4. Kulturelle omvisninger
  5. Valutatjenester
  6. Søkesider for reiser

Skrevet av virksomheten

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktopplysninger

  • Unit 4, Wellington Square, TS18 1RH, Stockton, Storbritannia

  • 01642 613097

4,9

Enestående

TrustScore 5 av 5

809 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(809)

121 628 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

I went in to book a trip on Thursday…

I went in to book a trip on Thursday and Louise the agent in the Stockton shop did an excellent job of getting everything satisfactory and an excellent quote. The next day I discovered Sunderland had added £600 to the cost within two hours of me leaving the shop. Both myself and my travel companion were extremely angry at this so I went down to the shop on the Friday. Again Louise did an excellent job dealing with Sunderland who I thought created a crisis out of something that could have easily been sorted out without this drama and I was less than impressed with their antics. In the end Louise helped me sort the problem and return the quote back to its original price. I was very satisfied with the Stockton staff who were very supportive of a customer but thought Sunderland to be staffed by idiots. 5 stars for Stockton 1 for Sunderland.

24. oktober 2025
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Thank you for leaving Louise lovely feed back, i can only once again give my apologies for the service from Sunderland, im really glad Louise got a price back down, i will feed back your issues Many Thanks Danielle

Vurdert til 5 av 5 stjerner

Fantastic service and super happy again…

Fantastic service and super happy again with my cruise! This will be my 7th cruise and my 10th booking with Hays Stockton! Fantastic!

24. oktober 2025
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Thank you for taking the time to review our service, im glad we got another cruise booked for you Thanks Danielle

Vurdert til 5 av 5 stjerner

The girl Natalie was fantastic so…

The girl Natalie was fantastic so helpful and polite and did everything possible for us would give her 100%

23. oktober 2025
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Aww this is a great review. Thank you, i will pass on your comments to Natalie. Regards, Louise

Vurdert til 5 av 5 stjerner

perfect cruise …

on booking our cruise Connor from the Stockton branch went above and beyond it was a complicated trip but took all the stress away allowing us to build the perfect cruise with a 4 night stay nothing was to much trouble and gave us ideas for places to see and do. Would highly recommend no question was left unanswered a very prompt service was given was like having our own holiday planner thanks again to Connor.

22. oktober 2025
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Thank you for taking the time to write such a fantastic review :)
I will pass your comments on to Connor. Thank You, Louise

Vurdert til 5 av 5 stjerner

We were served by a lady called…

We were served by a lady called Danielle and she was so helpful and understanding of my situation. Great customer service from her and I would highly recommend Hays travel Stockton for any holiday booking

8. oktober 2025
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Hi Tracy - So glad we got you sorted and we hope you have a lovely time! Danielle x

Vurdert til 5 av 5 stjerner

Not for first time this year

Not for first time this year, Louise was outstanding in finding us a holiday with value, it's a pity we couldn't fly out of Teesside, but at over 500£ cheaper we got the next best thing, a big thank you Louise

5. oktober 2025
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Thank you for leaving a 5* review, im glad we got such a big saving see you soon Thanks Louise

Vurdert til 5 av 5 stjerner

Holiday to Portugal

My holiday was booked by a new team member, Louise, who did a fantastic job. I had a £100 discount code from Tui to use, and it was a struggle for the system to accept it. However, Louise persevered, and once I'd changed the board basis, the voucher was accepted. Well done on your 1st booking Louise.

3. oktober 2025
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Thank you for such a great review, this has boosted my confidence so much. Thanks for your patience throughout the booking process. Many thanks, Louise T :)

Vurdert til 5 av 5 stjerner

As always the staff in the Stockton…

As always the staff in the Stockton branch were fantastic booking our holiday was very easy Danielle and her staff always give you 10/10 service

3. oktober 2025
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Svar fra Hays Travel - Stockton

Thats a great review :) Thank you so much taking the time to write this and i will pass on your comments to Danielle. Thank you, Louise

Vurdert til 5 av 5 stjerner

Trust in Hays.

Excellent service very helpful and friendly.

1. oktober 2025
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Svar fra Hays Travel - Stockton

Thank you for leaving a lovely review, im glad we got your holiday booked up and im sure you will have an amazing time Thanks Danielle

Vurdert til 5 av 5 stjerner

Very friendly

Very friendly , explained everything to us. Lovely woman

21. september 2025
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Thank you so much for your lovely review. Hopefully see you soon. Jo :)

Vurdert til 5 av 5 stjerner

All the staff was friendly and as it…

All the staff was friendly and as it was taking a while from checking flights and information offered me refreshments which was good.

18. september 2025
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Hello Stephen and thank you for leaving us a lovely review and we hope you enjoyed your refreshments. Many Thanks, Lindsey

Vurdert til 5 av 5 stjerner

The young man named Conner was really…

The young man named Conner was really helpful and talked me and my husband through everything we were very pleased with his help

18. september 2025
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Hello Angela, thank you so much for your kind words and a lovely review. Many Thanks, Connor

Vurdert til 5 av 5 stjerner

Nothing too much trouble

Connor was so patient and got us the holiday we were looking for. He did all of the work to make sure everything was just right and then printed the information we needed. It was such a simple procedure, we went home happy knowing everything had been taken care of and we had the correct documentary evidence to take away. Also the price was exactly the same as if we had booked the holiday directly with P&O. I would always use Hays Travel, they are professional and they know how to make the process hassle free!

20. september 2025
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Svar fra Hays Travel - Stockton

Wow, what a fantastic review :) I will pass this on to Connor and thank you for your time rating his service. It is appreciated. Many Thanks, Louise

Vurdert til 5 av 5 stjerner

Finding the..best…

Finding the..best .deal..for.you.without..a..fuss

19. september 2025
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Svar fra Hays Travel - Stockton

Thank you for taking the time to write a review :) Many Thanks, Louise

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