Hays Travel - Specialist Cruise Centre Anmeldelser 

2 626
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA Sunderland, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amii was absolutely fantastic from start to finish. She was very professional, helpful and always there to support us throughout the booking process. She went above and beyond to make sure everythin... Vis mer

Vurdert til 5 av 5 stjerner

Great service from Rachael. She chatted on line and sent me several quotes. When I rang with a question she called me back. I was happy to go ahead and she was professional and patient over the phone.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Researching & booking another cruise with help from Becky Yuen. Every time we contact we get the information we need to go ahead & book but there's no pressure if it isn't what we want. From booking t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Staff have excellent product knowledge and are extremely helpful. They dont rush you to book. They obviously work well as a team because contact with different team members is seamless. They also do... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Reisebyrå
  2. Sjøreiser
  3. Cruisebyrå
  4. Kulturelle omvisninger
  5. Valutatjenester
  6. Søkesider for reiser

Skrevet av virksomheten

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktopplysninger

  • Hays Travel, Ground Floor Gilbridge House, Keel Square, SR13HA, Sunderland, Storbritannia

  • 03330339985

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(2 626)

121 995 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My son in law booked for my husband and…

My son in law booked for my husband and myself and his own family the day before. I know he was very pleased with the whole procedure.

27. august 2026
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Svar fra Hays Travel - Specialist Cruise Centre

Thank you for your kind comments, It's lovely to hear your son was pleased with the whole procedure. Joanne

Vurdert til 5 av 5 stjerner

Carol was amazing nothing was too much…

Carol was amazing nothing was too much trouble and found me another cruise and is also watching for 2029 to be released

26. august 2026
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Thank you for you 5* review Paula, I am sure you will have a fab time on Azura, I will be happy to help you when the 2029 cruises are released, kind regards, Carol

Vurdert til 5 av 5 stjerner

Customer Service Very Helpful

Emily, from Customer Service team is brilliant. Had a small hiccup with booking online, but spoke to her and she has sorted out the issue I had. Now booked on a cruise and looking forward to it. Customer service first class!

26. august 2026
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Thank you for your great review and kind words Stephen, it was my pleasure to help you, I am sure you will have a fabulous time on Bolette next year, kind regards, Emily

Vurdert til 5 av 5 stjerner

We only book with Hays Travel because…

We only book with Hays Travel because of their Travel Advisor Shelley Collins.
She is so special that we waited for her to return from leave before booking another holiday.

23. august 2026
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Svar fra Hays Travel - Specialist Cruise Centre

Thank you so much for the lovely feedback and 5* review. It was a pleasure booking your cruise on board MSC Meraviglia. Kind regards Shelley

Vurdert til 5 av 5 stjerner

Excellent service again from Hays…

Excellent service again from Hays Travel. Booked another cruise with them. Thank you Emily.

24. august 2026
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Anthony R Williams,

Thank you for your wonderful review! We are so pleased to hear you had excellent service again and chose to book another cruise with us. We appreciate your kind words.

Kind Regards
Hays Travel

Vurdert til 5 av 5 stjerner

Michaela went through all the…

Michaela went through all the information thoroughly & listened to my requirements.

22. august 2026
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Svar fra Hays Travel - Specialist Cruise Centre

Thank you for the 5* review, it was my pleasure booking your cruise on Queen Victoria.

Regards
Michaela

Vurdert til 5 av 5 stjerner

First class service Rob is professional…

First class service Rob is professional but friendly. Set out everything in an organised way. Very satisfied.

22. august 2026
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Thank you for your 5* review Barbara, it was my pleasure to book your Adriatic Adventure cruise, I'm sure you will have a fabulous time, kind regards, Rob

Vurdert til 5 av 5 stjerner

As always when dealing with your…

As always when dealing with your company. and Carol M in particular, we receive the best possible assistance and always come away feeling we have received 5 Star treatment.
Many thanks
J & J in Surrey

15. august 2026
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Thank you for your fabulous review John, It is always a pleasure to help you, I'm sure you will have a fantastic time on Balmoral, Kind regards, Carol

Vurdert til 5 av 5 stjerner

I tried booking with P&O direct for a…

I tried booking with P&O direct for a cruise. I wanted to fly from Birmingham, and was told no flights available. I spoke to a lady called Chelsea and she found me flights from Birmingham. Small discount also . 5 stars all round.

21. august 2026
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Thank you for your 5* review Mark, It was my pleasure to help, have a great time on Azura !!, Kind regards, Chelsea

Vurdert til 4 av 5 stjerner

Cruise Team

All the agents were knowledgeable and helpful. Understood requirements and devised two packaging and pricing options. Jackie Wilson was first point of contact and was excellent. Finalised reservation with Michelle, who clarified a few questions before proceeding. One slight frustration was the telephone message of one of the agents saying she was busy and would call back when she was actually off duty. Would recommend your cruise team to others.

21. august 2026
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Thank you for your kind review, It was my pleasure to help you, I will also pass on your kind words to Michelle, kind regards, Jackie

Vurdert til 5 av 5 stjerner

Great service cannot fault it from…

Great service cannot fault it from start to finish, very helpful and great staff

20. august 2026
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Thank you for your feedback and 5* review. We hope you have a wonderful time on board MSC Preziosa. Kind regards Amii.

Vurdert til 5 av 5 stjerner

Polly explained everything about the…

Polly explained everything about the cruise, including the room types, schedules and transfers as we are flying over from Northern Ireland. She was very helpful and it was very much appreciated, thank you Polly!

20. august 2026
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Thank you for your 5* review and feedback Janice. It was a pleasure booking your cruise on board Nautica. Kind regards Polly.

Vurdert til 5 av 5 stjerner

Jo was again really helpful

Jo was again really helpful, nothing is to much trouble and that made the whole booking process so easy.

19. august 2026
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Svar fra Hays Travel - Specialist Cruise Centre

Thank you for your great review Stewart, it was my pleasure to help you again, if you need any further assistance, please do get in contact, kind regards, Jo.

Vurdert til 5 av 5 stjerner

The girl I was dealing with very…

The girl I was dealing with very professional and polite answered all my queries

18. august 2026
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Svar fra Hays Travel - Specialist Cruise Centre

Thank you for you positive feedback and 5 star review. Michaela

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