Hays Travel - Poole Anmeldelser 

Great service from moment sat down

We went to pay for a booked cruise. While there, told Tom we had seen another cruise with Iglo Cruises. We prefer Hayes so asked Tom. We were able to book the cruise at a lower rate. Thanks Tom and Hays.

Friends book a cruise with you and asked us to come as well. The staff which we saw were so helpful making sure we were all together on the same floor and on the same meal settings.

As usual professional, efficient and friendly service from Julie.

Excellent information as normal.

Good customer service

Pleasant and very helpful. Knowledgeable,

Great, friendly service. Wouldn't go anywhere else to book a holiday

Very helpful, was able to find what we were looking for.

In short at initial meeting all questions/enquiries were answered.
I was happy to be told that I could contact Hays/George anytime within any further questions.
I have not travelled abroad for years ( before online booking) so feel at ease booking face to face. As where online I think I would be worried constantly ( holidays mean relaxation not stress)

Julie was very understanding of our needs and was very helpful in organising our cruise.

Each assistant we spoke to were very helpful nothing was too much trouble

Prompt. Very happy with the service.

Tom s knowledge and expertise was spot on

Steve was very welcoming and went above and beyond to enable 15 of us to go to Disneyland Paris. Thank you so much

Julie was understood our cruise requirements and completed our booking fully explaining all the steps thoroughly.

Staff are always friendle and helpful, especially Fiona in Poole. They do everything for you to book and prepare your document, hugely competetive rates price match online holiday shops.
Comfortable shops with lots of information

Steve was very good

First class assistance and service
Would highly recommend