As usual our experience was excellent. Penelope was so patient and attentive. I had a plaster cast on my ankle, she made sure l was comfortable during the booking process. Thank you. We booked our ho... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Vis mer
Selskapet har svart
Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... Vis mer
Selskapet har svart
The agent (Penelope) was very friendly and helpful. She took time to go through several options with us. One of the children travelling with us is autistic and she explained we could get assistance f... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
79 The Galleria, NE11 9YP, Gateshead, Storbritannia
- 01914329265
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My go too holiday reps..never go…
My go too holiday reps..never go anywhere else great help finding the perfect holiday 😀

Svar fra Hays Travel - Metrocentre Green
Wouldn’t go anywhere else
Wouldn’t go anywhere else. Richie at the metro centre branch is so knowledgeable in travel. He makes sure that the trip you’re booking is tailored to your needs. Looking forward to our next cruise 😎

Svar fra Hays Travel - Metrocentre Green
The best service to date.
I spoke with Richie regarding my trip to NYC. His knowledge was invaluable and helped us choose the area we needed to be in. He took his time and was extremely resourceful in getting us the best package. I will no longer book my holidays online after this experience. It Hays travel from now on.

Svar fra Hays Travel - Metrocentre Green
Excellent all round service from…
Excellent all round service from booking to getting euros. Very helpful.e

Svar fra Hays Travel - Metrocentre Green
We recently booked a cruise through…
We recently booked a cruise through Hays Travel with Richard.
Richard goes above and beyond whether it’s via email or face to face. Nothing is too much trouble for Richard and he delivered a top class service. He is very very knowledgeable and friendly.
Thank you for all the time you spent finding us our perfect holiday
Richie is so informative
Richie is so informative. Spends time to ensure we got the best deal. Wouldn’t hesitate to recommend

Svar fra Hays Travel - Metrocentre Green
The young lady who assisted me & my…
The young lady who assisted me & my daughter with our holiday was very friendly & helpful

Svar fra Hays Travel - Metrocentre Green
first rate service from Penelope
Penelope the person that help us book our holiday was fantastic, she was warm and welcoming and offered very helpful advice on flights, transfers, cabin bookings and packages. She patiently checked all of the different options to ensure that we got the best value and communicated what would happen next very clearly.
Richie made our visit very enjoyable…
Richie made our visit very enjoyable with his enthusiasm for our holiday arrangements

Svar fra Hays Travel - Metrocentre Green
Andrea was professional
Andrea was professional, polite and very knowledgeable, a credit to Hays travel.
I would definitely recommend Hays travel to anybody wanting excellent advice and service

Svar fra Hays Travel - Metrocentre Green
She new what I wanted in a holiday the…
She new what I wanted in a holiday the hotel and the area were picked to suit mine and my partners needs

Svar fra Hays Travel - Metrocentre Green
Good service and searching all best options
Good service and searching all good offers

Svar fra Hays Travel - Metrocentre Green
Cruise 2027
Booked a cruise for next year. Richie looked after us. His knowledge of cruising is amazing. He was so interesting we could have listened to him all afternoon. Lovely friendly guy. He is definitely an asset to this branch. Will definitely book with him again.

Svar fra Hays Travel - Metrocentre Green
Easy Holiday Shopping
Negotiating the maze of options for holidays can be quite a daunting task.
After being recommended, we finally spoke to Kellie at Hays Metrocentre and she expertly guided us through the options we had.
Kellie listened to our requirements and provided a perfectly packaged holiday for us. We never felt sales pressure, just a reassurance we were in good hands.
Many thanks!

Svar fra Hays Travel - Metrocentre Green
Nobody offers you more...
The gentleman who helped us to book the holiday was great at looking at possibilities for where we could go as we booked up far later than we usually would. He listened to what we were looking for and gave us the best price. He also had a sense of humour, something you need when my family rocks up!
A week later, I arrived for opening time thinking that check in was available and spoke to another gentleman. He informed me that check in didn't actually open until much later in the afternoon. I had made the journey especially as I was extremely busy that day, but he took all of the passport details and promised that someone would check in when it opened.
Low and behold, I received a text later that day to say we were all checked in and luckily our party seats were all together.
Honestly, I know I could've done all of that myself later in the week but I very much appreciate the time the staff took to take that stress away from me on that particular day.
I'm sorry I do not know the names of the staff but they were both amazing for different reasons and a credit to this shop. Thanks so much for taking the time to help me out, it was very much appreciated! 👏

Svar fra Hays Travel - Metrocentre Green
Richard booked the holiday and was such…
Richard booked the holiday and was such a lovely person

Svar fra Hays Travel - Metrocentre Green
The best Travel Agents around
I always use Hays Travel the staff are always friendly, helpful,professional and go the extra mile to help you find the right holiday for you

Svar fra Hays Travel - Metrocentre Green
Lovely guy who arranged our short break…
Lovely guy who arranged our short break , very kind and helpful. Easy Booking process , excellent service overall.

Svar fra Hays Travel - Metrocentre Green
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







