Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... Vis mer
Selskapet har svart
Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... Vis mer
Selskapet har svart
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, Storbritannia
- 01623333964
5,0
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always book my holidays at Hays travel…
Always book my holidays at Hays travel Mansfield , all the staff are so friendly. Anna always get us the best deal and sorts everything out for us she’s the best .
4. august 2026
Svar fra Hays Travel - Mansfield
Carol Parkin,
Thank you for your wonderful feedback! We are so pleased to hear that our team always provides friendly service and helps you find the best deals. We truly appreciate your kind words.
Kind Regards
Hays Travel Mansfield
The travel agent in Mansfield shop was…
The travel agent in Mansfield shop was brilliant his name was Tom .
28. juli 2026
Svar fra Hays Travel - Mansfield
Mr Wileman,
Thank you for your wonderful feedback and for taking the time to share your positive experience. We are delighted to hear that our colleague provided brilliant service.
Kind Regards
Hays Travel Mansfield
Tom
Natalie was very polite
Natalie was very polite, helpful and patient. We went through our options and it was simple for us to make our decision. What we needed to do was also explained to us clearly.
4. august 2026
Svar fra Hays Travel - Mansfield
Laura,
Thank you so much for your wonderful feedback! We are delighted to hear that your experience was so positive and that everything was explained clearly, making your decision simple.
Kind Regards
Hays Travel Mansfield
Natalie
Brilliant booking experience.
We have booked for a largish group, with a large age range (81 to six months) and lots of different needs, Michelle was brilliant from start to finish, she was very patient, professional and friendly. She found what we hope is our perfect holiday. As my sister said, it’s been a long time since we booked through a travel agent but Michelle made the process so much easier, we would never have found our holiday on our own. As a family we will be returning to book further holidays.
4. august 2026
Svar fra Hays Travel - Mansfield
Thank you Carol for your kind words. It really was a pleasure to meet you all and help plan your birthday holiday. Thank you so much for booking with us. Michelle :-)
They listen to what you want and make…
They listen to what you want and make ever effort to achieve your objective. They are always friendly and helpful
1. august 2026
Svar fra Hays Travel - Mansfield
Ann
Thank you for your kind words. It was my pleasure to be able help. Thank you for booking with us. Katie :)
Very friendly and helpful person who…
Very friendly and helpful person who helped us with our holiday and got us a very good deal
26. juli 2026
Svar fra Hays Travel - Mansfield
Thank you for your kind words. I am glad we managed to get a great deal for you. Thank you for booking with us. Katie :)
A very pleasant young woman explained…
A very pleasant young woman explained everything in great detail ensuring we understood. The process was made easy and nothing was too much trouble.
31. juli 2026
Svar fra Hays Travel - Mansfield
Robert,
Thankyou for your lovely words, we are so pleased to hear that you found the process easy. I hope you have a wonderful holiday!
- Bronte :)
Lovely young lady- very pleasant &…
Lovely young lady- very pleasant & efficient. 1st time booking with Hays travel- highly recommend
31. juli 2026
Svar fra Hays Travel - Mansfield
Jan,
Thank you for your wonderful 5-star review! We are so pleased to hear that your first booking with us was such a pleasant and efficient experience. We truly appreciate your high recommendation.
Kind Regards
Bronte
Svar fra Hays Travel - Mansfield
Shirley,
Thank you so much for your wonderful review! We are so pleased to hear you received such great service and found our team helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Mansfield
Michelle who we dealt with found us our…
Michelle who we dealt with found us our perfect holiday when we go into Hays mansfield we always have Michelle to serve us as she is such a nice lady and has time for us and all holidays we have booked through her have been great hotels holidays etc
21. juli 2026
Svar fra Hays Travel - Mansfield
It is so good to see both you and Angela and I love having a catch up with you both. Thank you for booking your holidays with me. See you both soon. Michelle :-)
Rosie was fab booking our first trip…
Rosie was fab booking our first trip abroad. Looking forward to Christmas markets. Thank you Rosie we will be back very soon to book loads more holidays xxx
29. juli 2026
Svar fra Hays Travel - Mansfield
Kevin Sharp,
Thank you for your fantastic feedback! We are so pleased to hear that our colleague was able to help you book your first trip abroad. We hope you have a wonderful time at the Christmas markets and look forward to assisting you with many more holidays in the future!
Kind Regards Rosie
Hays Travel Mansfield
We went in to the Mansfield travel to enquire about holidays to Lake Garda
We went in to the Mansfield travel agents to enquire about a holiday to Lake Garda. We were given several options to consider, with no pressure to decide there and then.
The assistant, Tom, then followed up with an email for us to consider. We went back 2 days later and made a booking. He was most helpful.
30. juli 2026
Svar fra Hays Travel - Mansfield
Hi Mr Liegis,
Thank you for your kind review! We are delighted to hear that our team member (Tom) was able to provide you with excellent options and helpful service for your Lake Garda holiday. We hope you have a wonderful trip!
Kind Regards, Tom
Hays Travel Mansfield
Rosie was very patient and helpful with…
Rosie was very patient and helpful with our booking
27. juli 2026
Svar fra Hays Travel - Mansfield
Sylvia,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was patient and helpful with your booking.
Kind Regards
Hays Travel Mansfield
Michelle was brilliant as usual
Michelle was brilliant as usual . Couldn't do enough for us. Spent time and patience on helping us find the right holiday.
29. juli 2026
Svar fra Hays Travel - Mansfield
Thank you Martyn for your kind words. It is always great to see you and Geraldine. Thank you so much for booking your big family holiday with us. Michelle :-)
Outstanding
Outstanding,
Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back the same day, impressive. Over the next two days we tweaked hotels and dates.
Amazing results came back. No hesitation, we booked with confidence and have an amazing experience ahead to look forward to. Thanks a million Katie and of course Carole who helped put our trip together
29. juli 2026
Svar fra Hays Travel - Mansfield
Aaaaah Jojo, thank you for your lovely review, it was a pleasure helping plan your trip to Bali. I hope you have the most amazing time Katie :)
Very efficient Thankyou
26. juli 2026
Svar fra Hays Travel - Mansfield
You're more than welcome, thank you for choosing Hays Travel Mansfield for your next holiday to Tenerife, Tom :)
Svar fra Hays Travel - Mansfield
Thank you Mr Walton for you kind words, it was a pleasure helping you with your next trip, Tom :)
Great customer service
Just booked a Wimbledon trip for 2027 with Hayes Travel, great communication with the guys (including out of orders!), ease of booking, friendly team, can’t wait for our trip and wouldn’t definitely consider booking future trips/holidays with the team - thank you, Michelle x
24. juli 2026
Svar fra Hays Travel - Mansfield
Michelle,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team and found the booking process easy. We are delighted you're looking forward to your trip and we can't wait to help you with future holidays!
Kind Regards
Hays Travel Mansfield
Svar fra Hays Travel - Mansfield
Mrs Janet Dunstan,
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague at Mansfield provided you with such professional service.
Kind Regards
Hays Travel
Excellent Customer Service
Michelle went over and above in assisting us with our Lapland Trip for December 2027 nothing was too much trouble and she had helpful suggestions and ideas - great customer service thank you.
23. juli 2026
Svar fra Hays Travel - Mansfield
Jane,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to assist you with your trip and provided helpful suggestions. We appreciate your kind words about the great customer service.
Kind Regards
Hays Travel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.