Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Vis mer
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We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Vis mer
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Efficient and friendly service provided by Tom. Felt very personal attention. Got exactly what I wanted with an added bonus of a saving on my airport car parking arrangements.
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
11 Cheapside, LA1 1LY, Lancaster, Storbritannia
- 01524889527
4,9
Enestående
725 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Hays Travel - Lancaster
James Capstick,
We're so glad you had a great, hassle-free booking experience with our friendly, knowledgeable staff.
Kind Regards
Hays Travel
Great to deal with
Our enquiry was dealt quickly and efficiently by Logan at the Lancaster branch. I wanted a fly cruise to celebrate my 60th birthday in March 2027 and Logan quickly identified a suitable cruise, within budget for the specified dates. At all times communication was quick and any questions I had were very quickly answered. I am very happy with the deal Logan found for us, at a very competitive price. I'd have no hesitation in using Hays Lancaster again for our future holiday bookings.
19. mai 2026
Svar fra Hays Travel - Lancaster
Thank you so much for this review Darren - It is very much appreciated and if you need anything else at all you know where I am =)
Logan
Svar fra Hays Travel - Lancaster
We're so glad we could help you quickly!
Kind Regards
Hays Travel
Svar fra Hays Travel - Lancaster
Patricia,
We are glad to hear that Logan was informative. We appreciate your feedback.
Kind Regards
Hays Travel Lancaster
Svar fra Hays Travel - Lancaster
Hello, Thank you so much for lovely feedback & 5* review, was a pleasure in arranging the trip for you and look forward to many more. Lucy
All good thanks
10. mai 2026
Svar fra Hays Travel - Lancaster
Thank you for the lovely feedback & 5* review was a pleasure in arranging your trip away and hearing all about it on your return.. Lucy
Svar fra Hays Travel - Lancaster
Paul Winder,
We appreciate this positive feedback, were so happy we were able to help you. Thank you for letting us book this holiday for you and hopefully many more in the future.
Kind Regards
Hays Travel Lancaster
Tom was very helpful and freindly very…
Tom was very helpful and freindly very happy with my booking .thankyou.
7. mai 2026
Svar fra Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in seeing you and look forward in the future. Tom
Always a pleasure to book with Hays
We had a lovely experience at the Hays Lancaster Branch booking our next holiday. Staff were friendly and very helpful sorting out where to stay and the best flights. We highly recommend.
28. april 2026
Svar fra Hays Travel - Lancaster
Hello & thank you for the lovely feedback & 5* review. Was excited to help with your arrangements and look forward to hearing all about the trip on your return. Tom
Svar fra Hays Travel - Lancaster
Hello & thank you so much for the lovely feedback & 5* review, was a pleasure in booking your holiday & so excited as the hotel looks amazing, made me think for next year, look forward to arranging many more. Tom
Lucy was a good person to relate to and…
Lucy was a good person to relate to and was very helpful.
19. april 2026
Svar fra Hays Travel - Lancaster
Thank you so much for the lovely review, was a pleasure in arranging your trip and look forward to many more. Lucy
As we are deaf and they were very…
As we are deaf and they were very helpful and very knowledgeable and very understanding what we need for our holiday in September . They are very understanding what we want from them for our holiday . We are very happy and very grateful for their help to us .
17. april 2026
Svar fra Hays Travel - Lancaster
Thank you for a 5 star review, I am glad we could find your perfect holiday and I hope you have the best time!! I look forward to hearing how it goes when I am back !!
Cadence,
Hays travel Lancaster
Svar fra Hays Travel - Lancaster
Thank you for your lovely review ! I hope you have a great holiday and I can help assist you with more in the future. Lucy
Svar fra Hays Travel - Lancaster
Thank you so much for the 5* review & feedback, was a pleasure in arranging your trip away. Cadence
Always friendly stay
Always friendly stay, I only book from Hayes in Lancaster they are amazing and very helpful
8. april 2026
Svar fra Hays Travel - Lancaster
Thankl you so much for the lovely review & 5*, was a pleasure in arranging your trip away and look forward to many more. Lucy
Staff members were all polite and…
Staff members were all polite and helpful.
They went the extra mile to make sure our disability needs would be met.
The staff member who actually booked our holiday (Dani) was a trainee but very professional
10. april 2026
Svar fra Hays Travel - Lancaster
Katie Moody,
We appreciate you taking the time to share your experience. I am so happy I could help you with your holiday, cant wait to hear about it after your trip. I look forward to arranging many more for you.
Kind regards
Demi, Hays Travel Lancaster
We love Lucy!
Swift service; knowledgeable and efficient handling of enquiry; polite, calm, friendly manner; helpful additional information available.
9. april 2026
Svar fra Hays Travel - Lancaster
Thank you for your lovey review! I hope you have a great Holiday.
Lucy
Demi was lovely,and a credit to your…
Demi was lovely,and a credit to your company.
She was very helpful and did her best to fit my request. Would use Hayes travel lancaster again
8. april 2026
Svar fra Hays Travel - Lancaster
Ronda Ingleby,
We appreciate you taking the time to leave such a complimentary review. I am so glad that you found my service helpful, and our Lancaster team look forward to assisting you again.
Kind regards
Demi, Hays Travel Lancaster
I use Hays in Lancaster regularly to…
I use Hays in Lancaster regularly to book my flights. They always have the time to search out all the options and find me the best prices available. 👍
28. mars 2026
Svar fra Hays Travel - Lancaster
We're so happy to hear that you regularly book your flights with us in Lancaster. It's great to know we can always find the best prices for you!
Kind regards
Hays Travel Lancaster
We always use Tom and his team and…
We always use Tom and his team and cannot fault them. Very helpful always.
2. april 2026
Svar fra Hays Travel - Lancaster
JACQUELINE IRELAND,
We appreciate your continued trust in our team. It is always a pleasure to assist you with your needs, and we look forward to seeing you again.
Kind regards
Hays Travel
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