Great customer service. Courtney listened carefully to our needs and tailored what she offered to fit, taking advice from other staff with personal experience of the area when needed.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My travel advisor, was very knowledgeable and very experienced in what she does. My booking when very smoothly. Thank you Nicole. Will definitely use Hays travel again.
Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... Vis mer
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, Storbritannia
- 01422 734052
4,9
Enestående
929 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We found the staff to be very attentive…
We found the staff to be very attentive and patient when we called in to book a holiday for four of us.
22. februar 2026
Svar fra Hays Travel - Halifax
Thank you Christine for the lovely comments , very much appreciated -Kind Regards Hays travel Halifax
Svar fra Hays Travel - Halifax
Thank you Mrs Mackie, your lovely review! I appreciate you taking the time to write this :) - Ellie
Patient with older people.Listening to…
Patient with older people.Listening to what you are requesting.Checks what you are asking for and gets back to you with the information .Shows you as much as possible about hotel and surroundings.Nothing too much trouble.
28. februar 2026
Svar fra Hays Travel - Halifax
Thank you Lynne for your kind words! Thank you for booking your holiday with us, we're always happy to help.
a well deserved Spring break
We have been waiting to book a winter break for some time but due to health issues we had to delay. The staff at Hays are very helpful and knowledgeable and we are grateful for that.
27. februar 2026
Svar fra Hays Travel - Halifax
We're glad our staff could assist you with their knowledge and support. Thank you for booking and we hope you have an amazing holiday!
Halifax, Hays Travel
Svar fra Hays Travel - Halifax
We appreciate your positive feedback and thank you!
Halifax, Hays Travel
Everyone really friendly
Everyone really friendly. I felt Courtney understood what I was looking for, we talked about different options to stay within budget. She shared different date options and recommended a different hotel in same area saving me £400. And now its booked
24. februar 2026
Svar fra Hays Travel - Halifax
Hey Jacqueline,
We're so glad to hear that you felt supported and understood while planning your trip. It's fantastic that we could find options that fit your budget and preferences. Thank you for your review.
Courtney - Hays Travel
Booking a holiday
The assistant Nicole was very knowledgeable about the process.She was quick and made me feel comfortable She explained every step in detail
A very helpful and friendly person
24. februar 2026
Svar fra Hays Travel - Halifax
Hi Douglas,
We appreciate you taking the time to share your wonderful experience. We are so happy to hear that you felt comfortable and found the assistance very helpful and informative.
Nicole, Hays Travel
Fantastic service
Well I rang a lady called Courtney on Sunday to to see if you had a hotel that I wanted to stay in , she was very helpful and talked me through a few things and had what I was looking for nothing was too much trouble at all , so on the Monday after work I went into the shop and booked it she was very friendly and professional and her knowledge was amazing, I will certainly book my holidays with your company again 😊
24. februar 2026
Svar fra Hays Travel - Halifax
Hi Denise,
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team member to be helpful, friendly, and knowledgeable. We look forward to helping you book future holidays!
Thalia, Hays Travel
Choosing the right cruise for us…
Courtney took time to search through options at our request. She had already given us information on a cruise we were interested in but wanted to make sure it was the right one to choose. Having made our choice she patiently took us through the details and assured us updates would be given
24. februar 2026
Svar fra Hays Travel - Halifax
Hi Martin,
We appreciate you sharing your experience. It's great to hear that we could assist you in finding the perfect cruise and provide you with the details you needed. Thank you for your review!
halifax, Hays Travel
Excellent service
Nicole was very personable who immediately put me at ease.
Her recommendations were extremely valuable as I have never been on a cruise before or even a solo holiday and she explained all my options with the knowledge of actually having done cruising before herself.
A credit to the company.
24. februar 2026
Svar fra Hays Travel - Halifax
We're so happy to hear that our team member made you feel comfortable and great recommendations for your first cruise and solo holiday. We appreciate your kind words! Thank you :)
Super service
Ellie at the halifax branch was so helpful and sorted our cruise out for us
22. februar 2026
Svar fra Hays Travel - Halifax
Thank you Christine for such lovely feedback! It was a pleasure to meet you!
Excellent service
Excellent service. Grace was brilliant on the phone and email amd sent me some good quotes very quickly. When we came into book Ellie dealt with us. Very friendly and chatty. A lovely feel in store even though it was very busy Ellie gave us plenty of time to talk through things and took a genuime interest.
22. februar 2026
Svar fra Hays Travel - Halifax
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that you received excellent service and that our team members were so helpful and friendly!
When you ring up
When you ring up
And asked to be rang back do so
Was not happy
Cost me another £700
This was not resolved
Hotel was so bad 3 out off 4 off us came back with bed bugs bites
Never again
22. februar 2026
Svar fra Hays Travel - Halifax
Hi there,
Thank you for taking the time to leave your feedback. We’re really sorry to hear you were unhappy with the communication you received, and we understand how frustrating it must have been when you didn’t receive a call back as expected.
We’re glad we were able to resolve the issue for you in store and if there’s anything more we can do to help, please don’t hesitate to get in touch. We’re always here to support you.
Many Thanks Ellie
Svar fra Hays Travel - Halifax
We appreciate you mentioning our friendly staff and service. We are so glad that you had a positive experience with us!
Seher was helpful and professional when…
Seher was helpful and professional when we came in to book our holiday. She was able to answer all our queries. She was polite and efficient throughout the visit.
19. februar 2026
Svar fra Hays Travel - Halifax
We appreciate you taking the time to share your positive experience. Thank you for booking with us - We are happy to help!
Very helpful- and went the extra mile…
Very helpful- and went the extra mile to find me the best price and flights and hotels. Nothing was too much trouble and they stayed back after work to sort everything out
18. februar 2026
Svar fra Hays Travel - Halifax
Hi Robert,
We appreciate you taking the time to leave us such a fantastic review! We are so glad we could find the best options for you and that our efforts were helpful.
halifax, Hays Travel
Always deliver the best service from…
Always deliver the best service from the staff . Used them for many years. No complaints.
11. februar 2026
Svar fra Hays Travel - Halifax
Thank you for your amazing feedback Elizabeth! It's always a pleasure booking your booking you holidays.
Friendly and helpful staff
18. februar 2026
Svar fra Hays Travel - Halifax
We appreciate you taking the time to leave this lovely review!
Svar fra Hays Travel - Halifax
Thank you Lynne for your lovely Feedback!
Svar fra Hays Travel - Halifax
Thank you for your lovely feedback!
Dette er Trustpilot
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