Hays Travel - Goring Anmeldelser 

I went in to hayes- Goring shop and was greeted by Jade, I explained I was looking for a 7 day cruise in the Mediterranean for a single person,Jade checked one frome Southampton but Jade said it was very expensive just to go to Spain and back so we looked at fly cruse which was as bad as the one frome Southampton.
JADE Searched for a land based holiday I liked the look at Portuguese island of Madeira so I booked it there and then jade not only saved me money she was understandably helped me with my situation this will be hard for me as I lost my wife in September 2024 we were married for 56 years and dine every thing together, Thank you Jade

Megan was professional, knowledgeable and reassuring. We were so impressed with her thoroughness with all the information needed and checking with us that we understood everything. Very, very happy customers!

We found Isaac friendly and courteous. He dealt with our requirements calmly and efficiently. Well done Isaac.

Great service from Megan.
Followed up my original enquiry and booked my holiday of choice promptly.
Very efficient.

First time we’ve used Hays travel. Will definitely use again. Staff were so helpful , friendly and professional.

Megan at the Goring branch helped us book our holiday. Megan was very helpful, very clear and precise, answered all our questions, was very thorough, kept checking with us that what she was doing was what we wanted and that we were happy with the holiday.

Jade was very helpful and found us the perfect short break

The rep we dealt with was extremely helpful with us selecting the particular hotel once we had opted for the short break 4 nights in Poland . Very helpful.

The booking was made as requested and everything worked out as planed. Everything was done to ensure our travel was coordinated.
This all made for a throughly enjoyable holiday in Madeira.
Thsnkyou to the staff for all their help.

I was seen Immediately and Issac was very helpful and the guided me through the booking process. He even discovered that I had cruise credit which was a big. Bonus. Very happy customer.

Isaac managed to find a cheaper holiday. He was knowledgeable and efficient in the way he dealt with our holiday. I was treated courteously throughout the phone call. Everything was explained clearly. We now have a holiday to look forward to .

Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally wanted. As promised she emailed me later in the day with 3 options one of which was perfect for us. We booked the following day and are really looking forward to it. Thank you Karen

Always a first class service. Why would anyone just book online?

The lady was very helpful

Helpful, polite and efficient

Great service, friendly helpful staff making sure I got the best deal that ticked all my needs

Welcoming staff
Efficient staff, ready to answer any question you have
Make sure you are happy with your choice of holiday
Good advice

Very helpful and prompt follow-up.
Thank you

Shaun was great in customer service skills booking my hols to benidorm in june. He is a credit to the shop. The girl on exchange desk was very pleasant to with a lovely smile both delivering excellent customer care.