Hays Travel - Falkirk Anmeldelser 

Victoria the manager knew exactly what I wanted and just after the bookings opened at 0830 she phoned me to we were booked into the cabin we wanted and an email confirmation would be with us shortly

Caroline was efficient in guiding me through the booking process for an Emerald river cruise in 2027. Flight arrangements were explained with a good understanding of our requirements. Special discounts were included in the costing.

Staff were great we were supporting 2 gentleman with learning difficulties to book their first holiday abroad. They went above and beyond to ensure that they got the right accommodation central to activities to meet their needs. Made them feel so welcome.

Great expertise and efficiency conducted in a very user friendly manner.
Victoria is excellent.

Very professional and helpful
Staff very polite and knowledgeable
Would recommend them .

Ava was just great at her job , not only did she provide the best service I have had in a travel agent shop she also managed to save my money on my holiday.

She was great , she explained everything very well and was able to get everything I needed very quickly too.

Fuve stars

Great information out in 10mins got what I needed thanks

Aiden was extremely professional,respectful and helpful when we called in yesterday.He made the process of booking a holiday very easy and took time to make sure we got what we wanted.

Margaret was very helpful in giving us all the information we needed to make up our minds, we chose a river cruise and look forward to going away.

The only down side to the experience was that the heating was not working, very cold for customers and staff.

Excellent staff and explained things well and got us a good deal

Friendly welcoming staff and booking process was easy and straight forward.

excellent service

The 2 that served us was very nice ,was able to answer all my questions etc

Excellent service as always from Margaret McKeown

Guy. Was freindly. Helpful. Want with place we thought looked good. He explained was no for families
Found us a better place. Took time

They were very helpful as we have never been on a cruise they went through it all before we booked

Great deals, assistant Aiden was really good, so helpful, in fact all the staff I have dealt with have been good. So helpful, would not go any other place.

Tried different ways to book to Disney Land Florida and got a deal and staff were nice and helpful

Staff were fantastic

We new the hotel and date prior to our visit, also the cost of the holiday which we found on the internet.
We completed all holiday details and arranged car parking at the airport in quick time. The purchase was painless due to the help given by your assistant.