Danniel was very helpful, and patient. She explained all of our options in detail and made some excellent suggestions, which helped us book the best flights and hotel for our holiday.
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Vis mer
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The friendly warm welcome we received from Katie who was very efficient and helpful. We had great service and she took care of everything, Leaving us able to go home excited for our trip. Would defini... Vis mer
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Cameron at Hays Darlington went above and beyond for our USA multi trip booked for summer 2027! A pleasure to deal with and got us a great price, bonus! Thanks
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Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
40 High Row, DL3 7QW, Darlington, Storbritannia
- 01325 609021
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Hays Travel - Darlington
Hello,
Thank you so much for the lovely comments! :)
Sophie went out of her way to meet out…
Sophie went out of her way to meet out requirements and came up with a great deal of.
14. april 2026
Svar fra Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Sophie :)
Thanks, Katie
Cameron was great sorted us a nice…
Cameron was great sorted us a nice little break very helpfull thank you so much 😁
7. april 2026
Svar fra Hays Travel - Darlington
Thanks so much for leaving feed back, we really do value it :)
Holiday booking
Samantha looked after us very well. She even looked at alteratives, things we had't seen or looked at, and we ended up with a better deal.
She went through everything without any pressure, the whole thing was very smooth.
Hays looks after all its customers very well regardless what holiday they choose. Previously we have booked city breaks with Hays always very well looked after
14. april 2026
Svar fra Hays Travel - Darlington
Thank you for taking the time to leave a review on the service you received , Its always a pleasure booking your holidays and making sure we find you the best deal to suit your requirements , Thank you for always returning to book with us
very effiant service
14. april 2026
Svar fra Hays Travel - Darlington
Thank you for your lovely comments :)
Brilliant experience
Brilliant experience - Kirsten was fab and helped us find the right holiday for us 😊
13. april 2026
Svar fra Hays Travel - Darlington
Thank you for your lovely comments i will make sure they are passed to Kirsten
Cameron the travel agent was fantastic…
Cameron the travel agent was fantastic and led me through the process of picking a great holiday, there was nothing he couldn't do.
12. april 2026
Svar fra Hays Travel - Darlington
Thank you for your lovely comments i will make sure these are passes on to Cameron who booked your holiday
Excellent customer service from…
Excellent customer service from Danielle, very friendly and professional.
9. april 2026
Svar fra Hays Travel - Darlington
Thank you so much for leaving me a review :) I really enjoyed helping you look for a holiday
Hope you have a great time!
Thanks Dannielle
The patient that Chloë showed
The patient that Chloë showed. Chloe went above and beyond to find us a holiday to suite our budget and our accommodation which was important travelling with grandchildren
10. april 2026
Svar fra Hays Travel - Darlington
Thank you for your feed back we really appreciate it, Im glad we got you sorted :)
Really good booked a cruise and a…
Really good booked a cruise and a holiday for later this year.
9. april 2026
Svar fra Hays Travel - Darlington
Thank you very much for the kind words, it is very much appreciated :)
1st time we have booked with Hays…
1st time we have booked with Hays Travel and found it friendly and helpful.The young man who looked after us found us the exact holiday we were looking for..
8. april 2026
Svar fra Hays Travel - Darlington
Thank you very much for the kind words, it is very much appreciated, I will make sure these are passed over to Cameron! We hope to see you again!
Excellent
I visited your your Darlington branch Saturday 4th as I was struggling to find suitable accommodation for myself my wife and 18 year old son. Danielle was magnificent, I didn't give her much to go on a and had multiple locations in mind and she found me a few choices really quickly. I settled on Turkey and booked the same day.
I returned Monday 6th and booked again with your apprentice Cameron who again gave excellent service and assisted me in booking a trip to Rhodes.
I have never booked via an agent but can safely say I am converted and will book with yourselves going forward!!
Thank you all
4. april 2026
Svar fra Hays Travel - Darlington
Wow thank you so much for taking your time to leave such lovely review. This makes me very proud as a manager and your comments have been passed on to both Dannielle and Cameron.
We look forward to seeing you in branch again soon. Many Thanks, Natalie
Very helpful and made everything…
Very helpful and made everything smooth.
Great service, Sophie was really helpful.
7. april 2026
Svar fra Hays Travel - Darlington
Hi Ryan,
Thank you very much for the kind words, it is very much appreciated :)
Svar fra Hays Travel - Darlington
Hi Karen,
Thank you so much for the lovely review, it is very much appreciated :)
Pleasant helpful staff
25. mars 2026
Svar fra Hays Travel - Darlington
Thank you for your lovely comments
Messaged via Fb to a post about an…
Messaged via Fb to a post about an upcoming trip to Budapest. Quick response back from Sophie. A few personal changes required for the trip, such as changing flight times to accommodate train connections, but done efficiently. Called when promised holiday booked.
30. mars 2026
Svar fra Hays Travel - Darlington
Thank you for your lovely comments its greatly appreciated and thank you for your booking
Svar fra Hays Travel - Darlington
Thank you for the lovely feedback!
Smooth,professional service
27. mars 2026
Svar fra Hays Travel - Darlington
Thank you for your feddback, We really value it :)
Svar fra Hays Travel - Darlington
Thanks so much for your feed back :) We really appreciate it!
Went in to book kirsten dealt with my…
Went in to book kirsten dealt with my booking helped with the choice of hotel also checked everything was covered what i asked for with atrention to all details didnt feel rushed
30. mars 2026
Svar fra Hays Travel - Darlington
Thank you for the amazing feedback :)
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