Hays Travel - Crosby Anmeldelser 

Super helpful staff especially picking up on each others workload over the Christmas period when there was a lot of staff holidays to contend with. We never had to to wait for a response and always had someone to talk to who knew all about our holiday. Perfect teamwork.

Will never book a holiday with hays travel again ,and I wouldn’t recommend anyone to , holiday we booked was cancelled due to a hurricane and hotel was destroyed, wanted a refund and still waiting on this , even though holiday provider tui has refunded money to hays , there keeping hold of it ,be taking legal advice to get our money back , don’t book with hays travel again, UPDATE from reply from hays travel , firstly tui refunded the money to hays travel promptly after we told hays travel , we didn’t want to go after the hurricane, hotel was destroyed and very sad situation for hotel , as for hays travel , the money is in there accounts, up to 28 days for it to be transferred back to ourselves we have been told by them , tui transferred the money in days back to hays , back transfers happen in a instance , it’s 2025 not 1975 , new responce now is 3-5 days ,not holding my breathe

Fabulous service as always! Leighla was brilliant in helping me decide where to stay & the best area I needed to be in, just love booking with Hays, so easy & honestly cannot fault the service!

This was the first time we have booked a cruise and Laura and the staff gave us advice and recommendations that will be invaluable.
Laura was very thorough, very knowledgeable and very pleasant. The whole process was very professional.

From the initial contact to the final booking, Leighla Aindow @ the Crosby branch, couldn’t have done anymore to help. Great communication, advice, recommendation…she fully understood our needs & requirements.
Wouldn’t hesitate to recommend her & Hays Travel…will definitely use them again…1st class experience.

The service was excellent and the staff did everything to help me book my holiday.I would definitely go back and use Hays.

Brilliant service again from Leighla who goes above and beyond to get you the perfect holiday

Friendly and helpful staff - Macy

I initially made a mistake on my booking but the staff were very helping in resolving the problem

I book all my holidays with Hays Crosby. The staff are very friendly. I always recommend Hays and will continue to book with them in the future.

Nothing is ever too much trouble at Hays Travel Crosby. All the staff are friendly and always happy to help. Booking process was really easy. Will return to book again soon :)

The service and professionalism was superb. The consultant Leela( sorry if mis spelt) listened to my request and managed to get everything I wanted plus more for a great price ....first time I've booked with Hays as I usually book independently but never again I am now a a Hays customer for all my travel needs ....thankyou

The lady we dealt with (Emily) was both very helpful, professional and patient!
Everything was completed to our utmost satisfaction on our first visit.
All that was further required was a return visit with our passports and proof that we'd taken out insurance.

Couldn’t have been more helpful and informative with my booking ,

Macy and the team from crosby was very good in advice on holiday I booked and very helpfull. Will definitely go back for future holidays.

Outstanding staff
First time booking cruise holiday we had no idea what to do
We was given so much help and support from staff they treated us with kindness and didn’t look at us like silly people when we asked questions people should know

Travel agent very inviting and very knowledgeable

Always a pleasure to go in the Crosby branch. All the staff are fab !

This is the 3rd time we have booked with Hays Crosby fully recommend excellent service, Macy has a great customer service attitude nothing is any trouble

Once again the staff never let me down, they go above and beyond to help in any way. Macy the member of staff is always there to help.
Thank you.