Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly f... Vis mer
Selskapet har svart
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Vis mer
Selskapet har svart
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
4 Smithford Way, CV1 1FX, Coventry, Storbritannia
- 02476993855
4,9
Enestående
586 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No1 staff
Lovely helpful staff very knowledgeable and helpful makes booking and understanding the holiday procedure very simple
30. mai 2026
Svar fra Hays Travel - Coventry
Thank you Annette for your lovely feedback :)
Chloe was very professional and helpful…
Chloe was very professional and helpful in everything we required for our holiday
5. juni 2026
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback James :)
Svar fra Hays Travel - Coventry
Thank you so much for your lovely feedback Brent :)
I was impressed from the beginning by…
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.
30. mai 2026
Svar fra Hays Travel - Coventry
Thank you so much for your lovely feedback Mr Burden :)
Great service
Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.
29. mai 2026
Svar fra Hays Travel - Coventry
Thank you for the kind words these will be passed on to Katie you advisor :)
Svar fra Hays Travel - Coventry
Thank you Patricia for your lovely feedback :)
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback :)
I will always book my holidays with…
I will always book my holidays with Hays. I have used them 5 times now and the process is always easy and faultless.
The amazing staff are a great help.
Highly recommended.
20. mai 2026
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback. We will pass this on to Katie for you!
We only ever use Hayes always get good…
We only ever use Hayes always get good service thanks to Sonia for finding us a holiday again .
17. mai 2026
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback Susan :)
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback :)
Booked our second holiday yesterday
Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with understanding and a smile for a family group holiday. Changing dates a few times not a problem. Thank you Rachel
11. mai 2026
Svar fra Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Staff were very polite and helpful
Staff were very polite and helpful. I am going to Spain first time for 25 years ago. I am a pleased customer. Will be booking again. Thank you
1. mai 2026
Svar fra Hays Travel - Coventry
Thank you Claire for your lovely feedback :)
So helpful.
Both Sonia and Katie were really helpful as we had a slightly complicated itinerary in mind but nothing was too much trouble. The time was taken to sort the little details and communication was excellent.
4. mai 2026
Svar fra Hays Travel - Coventry
Thank you for the lovely comments I will make sure these are passed on to both Sonia and Katie :)
Have booked with Hays for several years…
Have booked with Hays for several years and always had a good experience from all staff especially from Rachael she never rushes us and always makes sure she finds something that we have requested always a joy to visit hays
3. mai 2026
Svar fra Hays Travel - Coventry
Thank you so much Ellen for your lovely feedback :)
Excellent service from Sonia sorted us…
Excellent service from Sonia sorted us a great holiday
2. mai 2026
Svar fra Hays Travel - Coventry
Hi Joan thank you for the lovely kind words these really are appreciated will make sure Sonia is aware :)
Iv been using hays travel for a long…
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them again
2. mai 2026
Svar fra Hays Travel - Coventry
Hi Dana thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Your assistant Katy was polite
Your assistant Katy was polite, helpful, professional and patient whilst dealing with us. Couldn't ask for more!
1. mai 2026
Svar fra Hays Travel - Coventry
Hi Raymond thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Holiday/Cruise booking
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.
30. april 2026
Svar fra Hays Travel - Coventry
Thank you so much Karl for your lovely feedback, this will be passed onto Rachael :)
Very helpful as was a complicated…
Very helpful as was a complicated booking because of the age ranges,mobility and dietary needs.
23. april 2026
Svar fra Hays Travel - Coventry
Thank you so much for your lovely feedback :)
I always get amazing service at your…
I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.
26. april 2026
Svar fra Hays Travel - Coventry
Thank you for your lovely feedback :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.