Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... Vis mer
Selskapet har svart
Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... Vis mer
Selskapet har svart
Carol was fabulous to deal with and understood exactly what we wanted. Her expertise really stood out. The process was very easy due to the great service provided by Carol 😊
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
56 Sylvania Way, G81 2TL, Clydebank, Storbritannia
- 01415301550
4,9
Enestående
620 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful and efficient
Helpful and efficient
Answered all our questions and are taking care of everything
6. juli 2026
Svar fra Hays Travel - Clydebank
Hi Aileen, it was a pleasure to help book your forthcoming cruise and look forward to hearing all about it, thanks Carol
We love coming into the store to book…
We love coming into the store to book our holidays Katie is always so helpful and always finds us the perfect holiday nothing is too much trouble for her
27. juni 2026
Svar fra Hays Travel - Clydebank
Hi Ann, thank you so much for the kind review, I really appreciate it! It's always a pleasure to see you both :) See you soon! Katie
Carol at clydebank was a great help…
Carol at clydebank was a great help getting us what we wanted nothing was a problem
28. juni 2026
Svar fra Hays Travel - Clydebank
Hi Ian, thank you for your feedback, a pleasure to meet you both and thank you for booking, Carol
Svar fra Hays Travel - Clydebank
It was lovely seeing you, thank you for your feedback and glad we could get it booked for you :) Thanks, Rebecca
Carol was absolutely fabulous with me
Carol was absolutely fabulous with me. She was patient and understanding. I had recently suffered a my Brother’s bereavement and Carol spent extra time with me helping me to find exactly the holiday I was looking for.
I would most certainly visit Carol and Hays Travel again.
Thank you Carol x
5. juni 2026
Svar fra Hays Travel - Clydebank
Thank you Eileen, it was my pleasure to assist during a difficult time for you, almost time to go and i am sure you will have a wonderful time and look forward to hearing all about it on your return, thanks Carol
Svar fra Hays Travel - Clydebank
Hi Thomas, thank you so much for your kind review, I really appreciate it. I hope you have a great time away and please pop in when you're home to let me know how you got on! Thanks again! Katie :)
Booked our summer 2027
Booked our summer 2027. The staff at Hays in Clydebank are really knowledgeable about places to visit.
21. juni 2026
Svar fra Hays Travel - Clydebank
Thank you Carol it is much apricated am glad I could help and I hope we can get you booked up again in the future, Many Thanks Neve :)
Brilliant customer service
Kate was lovely and took the hassle out of booking online..just popped in for a deal I’d seen in window and with the help of Kate, she managed to get exactly what I was looking for.
28. juni 2026
Svar fra Hays Travel - Clydebank
Hi Liz, thank you for popping into the store the other day and for leaving such a kind review. I really appreciate it! I hope you have a great time while you're away and hopefully see you soon to get your next one booked up! Katie x
The lady that booked my trip was really…
The lady that booked my trip was really nice & helpful
26. juni 2026
Svar fra Hays Travel - Clydebank
Thank you for your lovely feedback and we hope you have a lovely time :) Thanks, Rebecca
Very professional
From the minute we walked in the door we were treated very professionally. What Neve wasn't sure of she asked Carol and she was very helpful. All in all we got exactly what we wanted. Thank you Neve and Carol
25. juni 2026
Svar fra Hays Travel - Clydebank
Thank you very much, Marion. I'm glad we could help, and I hope we can help get you booked up again in the near future. Many thanks, Neve :)
Trip to Brussels
Katie has once again booked us a fabulous holiday. A trip to Brussels on Eurostar was totally taken care of with a great choice of centrally located hotels in both London and Brussels and with excursions to Bruges and Luxembourg. Smooth and stress free customer service once again. Thank you Katie x
23. juni 2026
Svar fra Hays Travel - Clydebank
Hi Denise, thank you so much for leaving this review! I'm glad we got it booked for you it looks like an amazing trip :) Katie x
We went into Hays Clydebank branch to…
We went into Hays Clydebank branch to enquire about a holiday. We returned the following day to book the holiday Neve in the branch was very helpful booked our holiday for us and sorted everything out for us .Great service we always use Hays for our holidays. Best company who go the extra mile for you.
18. juni 2026
Svar fra Hays Travel - Clydebank
Thank you very much, Mary. It is much appreciated. I am glad I could help get you booked up, and hopefully we can get you booked again soon. Many Thanks Neve
The highland hotel in strathpeffer…
The highland hotel in strathpeffer wasn’t great at all. We stayed mon to Fri and they never once cleaned our room. The room toilet was awful. Not very clean and extremely dated with pink bath and toilet and white sink and green flooring. The service in restaurant was terrible with forgetting to give people their meals and meals were like frozen meals. So bad people were phoning the local Chinese for something to eat.The bar most of the week was closed with everyone in our coach party very unhappy with the service or lack of. We couldn’t even get water from them and I came home really dehydrated.The outside seating areas were full of dirty ashtrays that had been sitting there for days. We also had booked to sit on front seats of the coach which we didn’t get. When people from our coach party complained to hotel we were told to complain to their headquarters in Asia. They simply didn’t care. Not the holiday we wanted or paid for.
11. mai 2026
Svar fra Hays Travel - Clydebank
Good Afternoon, I am sorry to hear that your Caledonian Travel holiday wasn't what was expected and this has been noted. Many thanks, Rebecca.
Great service and very helpfull.
12. juni 2026
Svar fra Hays Travel - Clydebank
Hi Frank, thank you. It was lovely meeting you both, Carol :-)
First class service
Professionalism of staff (Katie), nothing was too much bother, polite, courteous and very helpful
10. juni 2026
Svar fra Hays Travel - Clydebank
Hi William, thank you so much for your kind review, I'll let Katie know in the morning. We hope to see you in store again soon! Becky :)
Carol was very friendly and informative
9. juni 2026
Svar fra Hays Travel - Clydebank
Thank you Alex, a pleasure to meet both you & your daughter, Carol :-)
Me and my girlfriend was in hays travel…
Me and my girlfriend was in hays travel Clydebank speaking to Rebeca to book a holiday and she was very helpful and also good customer service so would recommend people who are interested booking a holiday with hays travel speak with Rebecca also all the other staff are very helpful with customers.
7. juni 2026
Svar fra Hays Travel - Clydebank
Hi Mark, thank you for your lovely feedback we very much appreciate this :)
Staff
Carol was lovely, took time to look for flight times, and other little things we asked about, don’t have any complaints it was great friendly service
7. juni 2026
Svar fra Hays Travel - Clydebank
Hi Lorraine, thank you for your kind words, yourself and Helen will have a wonderful trip, Thanks Carol
Girls in Hays Travel are lovely.Very…
Girls in Hays Travel are lovely.Very helpful indeed..Thanks Girls @ Hays Clydebank❤️
4. juni 2026
Svar fra Hays Travel - Clydebank
Hi Linda, thank you, always a pleasure :-)
Service was nice good information nice…
Service was nice good information nice smile 😃 of staff
3. juni 2026
Svar fra Hays Travel - Clydebank
Hi Paul, Thank you very much. Glad I could help, hope I can help you book your next trip. Thanks Neve 😃
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.