I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Vis mer
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Storbritannia
- 01284606559
5,0
Enestående
833 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Faultless
Faultless - Katie and Aimee have been fantastic .Both helping us with our holiday .
It got very complicated and they both made it easy for us ...
They were brilliant !!!
26. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review, we are so pleased you have got your holiday sorted!
The service was excellent
The service was excellent, friendly and very helpful. Karthyn was so kind and helpful and made our booking so easy. It was a very pleasant experience
13. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We always find Hays travel so helpful
We always find Hays travel so helpful. Mum and I book a week away together each year and they are so great with providing advice on where to go, and our trips so far have not failed to be wonderful. Thanks to Danielle and Belinda in the Bury St Edmunds branch 😁
8. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
A very comprehensive service
A very comprehensive service. We're quite awkward customers with some difficult wants and we were catered for perfectly.
2. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Top quality service
The staff at the Bury St Edmunds branch were very helpful and found us exactly what we were looking for. No hassle and simple booking. Thanks once again.
1. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Gemma has been booking my holidays for…
Gemma has been booking my holidays for more years than I can remember so although I don't live in BSE I happily travel to see her.
As usual she did a great job dispite the Newmarket rep not turning up as arranged
5. mars 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very honest and straightforward
23. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very friendly staff and Gemma was…
Very friendly staff and Gemma was attentive and knowledgeable, very nice experience.
17. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Katie is so very helpful nothing is…
Katie is so very helpful nothing is ever to much
We alway come out feeling we’ve had all the help we have needed
Lovely lady
Very professional
Kind reguards
Janette Callcut
26. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
I can’t thank Katie enough for all her…
I can’t thank Katie enough for all her help to arrange our holiday. She went above and beyond. I really can’t recommend her and Hayes enough. THANK YOU so so much.
24. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Great team and great service …
Belinda was very knowledgeable and helpful and very quickly found us a great holiday to look forward to. Katie was also very helpful when it came to booking. Really kind and friendly team, we always book with Hays Travel ❤️
24. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
I found booking with Hays has been very easy
I found booking with Hays has been very stress free. Call backs when agreed. All questions were answered within a very reasonable timeframe. Katie has been very helpful, cheerful, respectful, and very supportive and understanding of our holiday needs, as we are a party of 12 with 2 younger children and 1 with severe autism. I would definitely recommend. Thank you so much for all your help.
22. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
It was easy to book and it actually…
It was easy to book and it actually cost me £500 less than what I had found myself. Great service.
21. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Aimee was very efficient and a pleasure…
Aimee was very efficient and a pleasure to deal with.
14. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Svar fra Hays Travel - Bury St Edmunds
Thank you so much for taking the time to write us a 5/5 review we hope you have a wonderful holiday
Great service
Great service. Excellent service from experienced staff. Happy to accommodate wherever possible. Nothing too much trouble.
14. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thankyou so much for our 5/5 review and for booking with us again. We hope you have a wonderful time in Cyprus
Belinda was extremely patient and kind…
Belinda was extremely patient and kind in organising our trip.
15. februar 2026
Svar fra Hays Travel - Bury St Edmunds
We really hope you have a great holiday to Japan thankyou for taking the time to write us a 5/5 review
We had great help finding the right…
We had great help finding the right destination where we had not gone before with 27 degree temp and where we have not gone before.
8. februar 2026
Svar fra Hays Travel - Bury St Edmunds
Thankyou so much for always booking with us Mr & Mrs Visana we hope you have a wonderful holiday
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.