After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Vis mer
Selskapet har svart
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Vis mer
Selskapet har svart
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
29c King Street, DE56 1PX, Belper, Storbritannia
- 01773297044
4,9
Enestående
682 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Satisfaction
Listened to what we wanted and didn't try and push a sale.
Very friendly and helpful.
Great customer service.
15. september 2025
Svar fra Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Clare
Good informed and helpful advice and…
Good informed and helpful advice and easy to book. This is the first time I’ve used a travel agent and I’ll certainly book with Hays in the future.
11. september 2025
Svar fra Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review. We really appreciate your feedback and will love to welcome you to store again in the future, Best regards Team Belper
Claire B, Belper
Claire B,
very helpful and informative with assisting booking a holiday to a destination and hotel of our choice. Took into consideration our needs and requests to accommodate around my 4yr son for our first family holiday abroad. Did not try and fob me off with other deals.secured the best deal possible and assisted with all the necessities of parking,checking in,insurance to make our holiday as smooth as possible.
6. september 2025
Svar fra Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review, your kind words are really appreciated. It was a pleasure looking after you. Kind regards Clare and team Belper
Excellent service from Sharon always…
Excellent service from Sharon always manages to sort out lovely holidays and any issues
1. september 2025
Svar fra Hays Travel - Belper
Hi Jayne,
Thank you for taking the time to leave such lovely feedback.
It was a pleasure to help you with your booking.
Kindest Regards,
Sharon
Svar fra Hays Travel - Belper
Thank you for the feedback.
Kind Regards, Hays Belper
Person serving me was wonderful
Person serving me was wonderful. Listened to what I wanted. Found out all the information I asked them for .Then booked my holiday in minutes which would have taken me ages to do. She was so kind and friendly nothing was to much trouble and she didn’t try to sell me things I didn’t want. Have used them before and will do so again.
4. september 2025
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday! I'm very glad you had a nice experience with us. Kind Regards, Antonia :)
Svar fra Hays Travel - Belper
I'm glad to have helped you and sorted your holiday! Thank you for the lovely review. Kind Regards,
Rebecca
Friendly service
Friendly service, however not enough staff in the store to deal promptly with the numbers of people coming in.
2. september 2025
Listened to and used my spec for…
Listened to and used my spec for holiday and continued listening without deviating onto other possibilities to create a shortlist. An enhancement would be summary sheet for each option. Also after purchase no summary sheet provided for the accomodation (but I could find relevant internet pages later).
31. august 2025
Svar fra Hays Travel - Belper
Thank you for taking the time to leave a review , its is very much appreciated , We take you comments on board , Hope you are looking forward to your holiday Ange :-)
Clare was brilliant
Clare was brilliant, informative, professional and has found us our dream holiday to celebrate our 30th anniversary ❤️
30. august 2025
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. -Clare
Really helpful staff who put together a…
Really helpful staff who put together a holiday for us. Rebecca was especially good.
23. august 2025
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. Kind Regards, Rebecca
The whole process was enjoyable and…
The whole process was enjoyable and made easy by the professional team in Belper.
29. august 2025
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. Kind Regards, Hays Travel Belper
Very helpful and interested
17. august 2025
Svar fra Hays Travel - Belper
Thank you for your lovely review, we appreciate your custom. Hays Travel Belper
Managed to find me the exact hotel I…
Managed to find me the exact hotel I was looking for even at very short notice before departing
21. august 2025
Svar fra Hays Travel - Belper
Thank you for taking the time to leave a positive review. We really appreciate your booking and happy you managed to get exactly where you wanted to go :) Have a lovely time, Best wishes Rebecca and team Belper
I had to cancel a holiday and rebook…
I had to cancel a holiday and rebook the same one at a later date, and Rebecca dealt with all this beautifully.
20. august 2025
Svar fra Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. -Toni :)
Very friendly very helpful did the best…
Very friendly very helpful did the best for us
11. august 2025
Svar fra Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Svar fra Hays Travel - Belper
Thank you for taking the time to leave lovely feedbacjk it is very much apreciated. Kind regards Team Belper
Great experience from
We have booked a number of trips with Hays and always find them to be accommodating and helpful, as well as being very knowledgeable
10. august 2025
Svar fra Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Very good service
Very good service. Not rushed. Very knowledgeable
Will use again
Thank you for your help and time
4. august 2025
Svar fra Hays Travel - Belper
Thank you so much for your lovely review, we appreciate your custom. -Hays Travel Belper :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.