Hays Travel - Ballymena Anmeldelser 

Kelly was 100% helpful

Kelly was really helpful and took time to show us different hotels and different countries

Agent was excellent. Donna sorted out a few options she thought might suit. She didn't pressure us to choose just gave us time.

Chloe was great at satisfying my needs for booking a cruise explained everything with ease and great personality

Very helpful staff and stress free

Great staff, very knowledgeable, helpful and friendly. Got a great deal and what we were looking for.

My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.

Very friendly and efficient staff, who listened carefully to our requirements.

Amy made my family holiday very easy to arrange, she went above and beyond when we struggled to book the hotel we wanted with the rooms we wanted, finding a way to make our booking possible, I could recommend Hayes and Amy highly enough, thank you so lunch

My sister and I have used Hayes Travel to arrange a couple of holidays.

Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy.

We would not hesitate to use Hays Travel when wishing to take holidays/city breaks in future!

As always the staff are very helpful. They listen to our needs. The booking process was painless

Booked our holiday was great everything was easy thanks to cleo who seen to all our needs

I booked a holiday yesterday and was unable to make payment by phone despite trying over 20 times. I had to drive over 50 miles and pay for car parking while I visited your shop and paid for it.
I was told staff weren’t allowed to take payments by phone.
I was very unhappy as you can imagine to have to spend most of the day just paying for my holiday! Disappointing!

As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like.
Thanks Donna

The staff are professional, welcoming and friendly. They are interested in helping you to get the trip you want.
Donna was very helpful and professional with our family holiday.

Friendly staff. Very helpful

Staff members Donna and Kellie very pleasant, helpful and honest in their assessment of the hotels we had selected and provided us with information on other accommodation that my wife and me selected knowing they had the experience received from other customers that suited us better in the area we had chosen to holiday in, thanks to both of them 👍🌴👍🌴

Donna was very efficient and helpful, as always.

Friendly, knowledgeable and efficient travel agent

The atmosphere in store is so welcoming and all the staff are so friendly and helpful especially Donna and Stef. Both spend time planning our first trip visit to South Africa.