I wanted to obtain a Gural plate to put my son's 50th birthday cake on. Google directed me to Havens. I ordered 2 and they came quickly. I am delighted with them. They will be treasured as a memory of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very pretty, quality gift, ideal for a christening. Company responded promptly to a query and item dispatched immediately.
we ordered february with announcement for 6-8 weeks delivery time. Next announcement was End May, again failure. Next announcement was end of June and that worked. But we had written twice and set a... Vis mer
As previously, Havens has delivered us with a perfect service, rapid, efficient, and beautifully packed. Thomas Medallion tableware has been our standby for many decades. Now we are in process of rep... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.
Kontaktopplysninger
GOS Unit 3 Stone Enterprise Centre, Emerald Way, ST15 0SR, Stone, Storbritannia
- 01538 807 178
- info@havens.co.uk
- www.havens.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Arrived quickly and exactly as described.
Great company, easy online shopping, excellent service
I had fantastic online service from Grace at Havens who ensured my cutlery order was shipped to me on time for my Christmas party. The items I ordered were better priced compared to other companies. I would most definitely order from Havens again.
Great service. Everything well wrapped on deluvery. Small chip on one item which was replaced promptly without issue.
Greatcservice
Yorkshire beginnings.
This item reminds me of my Yorkshire beginnings. I love robins and even more so wearing flat caps. Ordering was easy and the item delivered on time and well packed. A very nice experience with a charming result. Thank you.
Roll on next Christmas!!
Would normally have bought from the brand directly but this year I couldn’t find the items I needed as single items!
Easy ordering. Not keen on ordering on line as you don’t know of issues in the background.
Sturdy parcel arrived, each item well wrapped in protective paper.
I would certainly use them again - but I did miss the free present wrapping!!!!
The items eventually arrived after I…
The items eventually arrived after I chased their non arrival
Nice product exactly as described
Nice product exactly as described. Works really well
Just perfect for a tall glass or mug.
Long handle spoons...just right for my tall mugs. Excellent quality, very reasonably priced and quick delivery.
I got a different tankard rather than…
I got a different tankard rather than the one i bought
Really good customer service
Really good customer service. There was a delay in the products being shipped from the manufacturers, but I was kept updated and informed throughout.
The Royal Mail messed up the first…
The Royal Mail messed up the first delivery ( jobsworth) Second one was fine
Happy with the product, it wasabirthdaypresent
Great customer service
Original order dispatched very quickly. I thought I had ordered the wrong item so rang to check. The team member who took the call was super helpful and resolved my query there and then. The correct piece arrived the next day!
Excellent customer setvice
Lodge was clean modern & comfortable…
Lodge was clean modern & comfortable The layout of the park gave a private outside veranda. Beds very comfortable. Dining chairs not so comfortable- need cushions. TV basic.
Customer service akin to Amazon.com
I have to start out by saying, my order arrived in less than ideal shape. The box was tattered, some of my china was broken and a whole box of cutlery was missing. If you saw how the box arrived, you would totally understand. All that being said, in less than a day of reaching out to their customer service department, I received a response (I live in Oahu Hawaii so time difference is huge). Grace from customer service gave a succinct and helpful reply on how they were going to replace the lost and broken items which made me feel valued and important as a customer. It was a breath of fresh air to get that kind of treatment. All that being said, their customer service makes up the difference between a 1 star review and a 5 star review. So, if you are debating on whether to purchase something from Haven’s solely based on logistical concerns, don’t worry, Havens of Westcliff will make sure you get your desired products.
Excellent product and superb customer…
Excellent product and superb customer service - great in every way!
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