Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
My order was mishandled by the shipping company and misdirected, but Harison and Walmart came through and corrected the situation. I would buy again without reservation.
Title: BUYER BEWARE: Multiple Defects and Poor Customer Service
Model: HR-B101 Electromagnetic Upright Bike
I am sharing my frustrating experience with this exercise bike and company in hopes that it helps others make an informed decision. Unfortunately, I've had to replace this bike three times, each time encountering different issues that made it unusable.
FIRST BIKE: The initial bike had a loud belt noise and a faulty display that reset all metrics every time I shifted positions during exercise. This made it impossible to track my workout progress. After contacting the manufacturer (HARISON FITNESS) and sending them a video of the problems, they advised me to return it to Amazon.
REPLACEMENT: The replacement bike had a major flaw: the crank arm wasn't threaded so that the pedal couldn’t be screwed in. This clear manufacturing defect rendered the bike completely unusable from the start.
SECOND REPLACEMENT: The third bike had the same display issue as the first—resetting all metrics randomly. To make matters worse, after just one week of use, there was no resistance when pedaling, making the bike entirely ineffective for exercise.
Each time, I had to disassemble the bike, re-box it, schedule a pick-up, and then build the replacement. This was incredibly time-consuming and frustrating, especially since the problems persisted across different units.
To add to my frustration, the manufacturer didn't respond when I asked for help with the third bike. THEY LITERALLY DID NOT RESPOND TO MY E-MAIL REQUESTING SUPPORT. Also, no instructions are provided for the display console, making troubleshooting impossible.
In summary, this has been a very disappointing experience. The bike(ALL 3 BIKES) is riddled with defects, and the manufacturer's (HARISON FITNESS) lack of support only adds to the frustration. Please consider this review before purchasing, as my experience suggests that the quality control and customer service from this company leave much to be desired.
If only I could leave less than a one star review.
I have a spin bike which called HARISON B1850. For now have using for 1 year. Very sturdy and stable, it can support ipad in the head of the bike, and also without noise when cycling. My friend also bought one after she saw mines.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
