Hardsoft have been fantastic. They are so helpful and have made my life easier on many occasions. Shaun in particular has been amazing, helping me with a damaged device and responding like lightening.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Hardsoft have been fantastic. They are so helpful and have made my life easier on many occasions. Shaun in particular has been amazing, helping me with a damaged device and responding like lightening.... Vis mer
Selskapet har svart
Team is always so helpful, especially Millie who helped us through an insurance claim and accident in our workplace. Couldn't recommend any more!
Been leasing with Hardsoft for several years now, and have been very happy with the service. Thouroughly enjoying my Dell XPS 16 but recently had an issue with the charger, raised my issue with them a... Vis mer
Selskapet har svart
Return service is made straightforward to get through and they take care of repackaging when sending back devices
Skrevet av virksomheten
The Old Barn, CM21 9AE, Sawbridgeworth, Storbritannia
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Michelle dealt with everything well and helped get the issue and my query resolved promptly. Thanks again Michelle

Svar fra HardSoft - Devices for Teams
Thank you very much to Danielle for ensuring my parcel was delivered to me efficiently and without delays :)

Svar fra HardSoft - Devices for Teams
Danielle provided excellent customer service throughout the whole process.

Svar fra HardSoft - Devices for Teams
I had a great customer experience with HardSoft. Danielle was very helpful and reply quickly to any of our questions. Our problem was fixed quickly and the process went smoothly.

Svar fra HardSoft - Devices for Teams
Fantastic experience with HardSoft - dealt with my broken laptop and got me back up in running quickly with no fuss or delay. A1 service!

Svar fra HardSoft - Devices for Teams
I recently had to send my MacBook Air in for repair and the whole process was handled brilliantly from start to finish. Michelle from the Customer Care Team was fantastic — friendly, clear, and proactive throughout. She kept me updated at every step, arranged a loan laptop quickly so there was no downtime for our business, and made sure everything was collected and returned smoothly.
It’s rare to find customer service that’s this professional and genuinely helpful these days — nothing ever felt like a hassle. I’m very happy with the support I received and wouldn’t hesitate to recommend HardSoft to anyone looking for a reliable and customer-focused IT partner.
Thanks again to Michelle and the team for making the whole process completely stress-free!

Svar fra HardSoft - Devices for Teams
Hardsoft were very quick to act on the request and have delivered. The constant update was extremely helpful so that i was able to feedback to management. A very big thank you to Rick and Michelle

Svar fra HardSoft - Devices for Teams
Always great service
Danielle Parker is who we have been dealing with at our company and has always been wonderfully responsive to any issues or concerns we may have. We have had a few issues in the past with the rise in phone stealing etc in London and she has always been on hand to provide accurate and timely problem solving to make sure that our staff can continue to operate

Svar fra HardSoft - Devices for Teams
Speedy and quick response from Michelle in customer care on a complex ticket!

Svar fra HardSoft - Devices for Teams
very quick replacement after work laptop broke, well organised and timely

Svar fra HardSoft - Devices for Teams
Great service as ever from the team at HardSoft

Svar fra HardSoft - Devices for Teams
Excellent service from start to finish! Michelle and her team repaired a faulty device incredibly quickly. The whole process, from pick-up to drop-off, was smooth and hassle-free. Really impressed by their efficiency and communication throughout. Thank you for the excellent support!

Svar fra HardSoft - Devices for Teams
Michelle was very patient and communicative, she kept me updated and answered all my questions. And my issue was resolved really quickly!

Svar fra HardSoft - Devices for Teams
The HardSoft team was incredibly helpful, attentive, and proactive throughout the process. Their quick responses and support ensured my MacBook was up and running smoothly. A huge thank-you to Michelle and Scott for their outstanding assistance!

Svar fra HardSoft - Devices for Teams
I’d like to extend my sincere appreciation to Michelle for her exceptional support. She handled my situation with great thoughtfulness and kindness, ensuring that every detail was addressed promptly and professionally. Throughout the process, Michelle demonstrated remarkable focus and follow-through - keeping her eye on the ball and ensuring that my concerns were resolved efficiently. Thank you!!

Svar fra HardSoft - Devices for Teams
Clear communication, easy to work with and devices delivered in a timely manner. The team seem to offer a personal touch to the way they do business rather than being robotic and automated.

Svar fra HardSoft - Devices for Teams
Michelle was very helpful! Walked me through everything start to finish and all was well. Thank s guys

Svar fra HardSoft - Devices for Teams

Svar fra HardSoft - Devices for Teams
Great communication and speedy turn around with my new equipment, thank you!

Svar fra HardSoft - Devices for Teams
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