Really impressed so far with the service received from Hannells. Olivia met me at my property on time and was very knowledgeable about the local area and current legislation, I found her very easy to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Every agent I have spoken with has been helpful, polite and friendly. Viewings are arranged and communicated promptly, with good follow up throughout. Eliza has been exceptional in helping me secur... Vis mer
Selskapet har svart
Every staff member i’ve had the pleasure of speaking too has had amazing customer service and it’s put my mind at ease trusting this company with our future family home search, Everything has been nic... Vis mer
Selskapet har svart
We have had very quick and smooth correspondence with Hannell's regarding our purchase. We have been liaising with Eliza T. and she has been extremely helpful.
Informasjon om virksomheten
Skrevet av virksomheten
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Kontaktopplysninger
Storbritannia
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
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Har svart på 93 % av de negative anmeldelsene sine
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Review for Dawn at Hannells (Derby)
Review for Dawn at Hannells (Derby)
Dawn from Hannells in Derby is absolutely brilliant! From start to finish, her professionalism, exceptional customer service, and amazing approach made all the difference. She was incredibly helpful and supportive throughout the entire process, always going above and beyond to keep things moving smoothly and stress-free. I couldn't have asked for better support—highly recommended!
24. september 2026
Svar fra Hannells
Hi Maz!
Thank you for your brilliant review of your moving experience with Dawn and the Allestree sales team.
We're pleased to see that you have found Dawn to be professional, helpful and supportive throughout the buying process. The team pride themselves on delivering a top service and Dawn in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and if there's anything more we can do to help please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Having engaged with hannels previously
Having engaged with hannels previously, Jo always makes the experience very easy - very helpful with advice on marketing the property and supportive of the vendors
24. september 2026
Svar fra Hannells
Hi Karen!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you have always found that Jo has made the experience very easy, is supportive and has provided helpful advice. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
First time letting
I have no experience of letting and Olivia was very informative and gave me clear and concise information. She was very friendly and put me at ease as I am very emotionally attached to my property.
23. september 2026
Svar fra Hannells
Hi Lisa!
Thank you for your review of your valuation experience with Olivia and the Lettings team.
We're pleased to see that you found her to be friendly, informative and you felt that she put you at ease. The team pride themselves on delivering a top service and Olivia in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The staff are helpful and supportive
The staff are helpful and supportive
Kept me updated all through the selling process
21. september 2026
Svar fra Hannells
Hi Helen!
Thank you for your review of your moving experience with the Littleover sales team.
We're pleased to see that you found them to be helpful, supportive and kept you updated throughout the selling process. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Astoundingly excellent!
Astoundingly excellent. I have worked with some very poor estate and letting agents in the past and Hannels show themselves to be a cut above the rest. They keep you informed every moment, and work incredibly hard for you. We had many viewings and multiple offers within just one week. Cannot commend them enough. They prove that you can find excellent agents.
22. september 2026
Svar fra Hannells
Hi Bruce!
Thank you for your brilliant review of your moving experience with the Chaddesden sales team.
We're pleased to see that you have found them to be a cut above the other estate agents you've had experience with and that they've worked hard for you and kept you informed. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Bonnie was lovely
Bonnie was lovely , very knowledgable and thoroughly explained the next steps in the process to put the house on the market .
18. september 2026
Svar fra Hannells
Hi KW!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be very knowledgeable and took the time to explain the next steps. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Svar fra Hannells
Hi John!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be both helpful and professional. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Impressive local knowledge and no…
Impressive local knowledge and no frills advice from Heather - thank you
19. september 2026
Svar fra Hannells
Hi Dr Hibbert!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you were impressed with Heather's local knowledge and that she provided straight-forward, no-nonsense advice. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we be help to find a buyer and get you sold!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Oliver very friendly and informative
17. september 2026
Svar fra Hannells
Hi Helen!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
We're pleased to see that you found Oliver to be very friendly and informative. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Prompt professional service
The valuation was carried out by Heather who was helpful interested and knowledgeable
19. september 2026
Svar fra Hannells
Hi Lorraine!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be helpful, knowledgeable and was genuinely interested. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Steven was really nice
Steven was really nice. He was knowledgeable, gave clear information and sound advice. He was courteous and understood our situation. I would recommend his and, when we are ready to sell feel Hannells will be a great agent to work with.
18. september 2026
Svar fra Hannells
Hi Anne!
Thank you for your review of your valuation experience with Steve and the Chaddesden sales team.
We're pleased to see that you found him to be knowledgeable, courteous and provided clear, sound advice. The team pride themselves on delivering a top service and Steve in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
It went very well
It went very well. The lady was very knowledgeable and friendly . Myself and my son were happy with the valuation and have every confidence that Hannels will sell the house successfully!
18. september 2026
Svar fra Hannells
Hi Elaine!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be knowledgeable, friendly and that you have every confidence that we'll be successful in finding a buyer. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and the team are looking forward to getting you sold!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Brilliant 👍
15. september 2026
Svar fra Hannells
Hi Stephen!
Thank you for your review of your moving experience with the Chaddesden sales team.
The team pride themselves on delivering a top service and will be delighted to see that you've awarded them 5-stars and would describe the service as excellent so far.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Svar fra Hannells
Hi ID!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be helpful and informative. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Svar fra Hannells
Hi Indra!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you've found them to be friendly and have provided a great service. The team pride themselves on being the best at what they do and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback. Congratulations on your purchase and we wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very slow start after making it clear I…
Very slow start after making it clear I was out to sell… I had found a property and my sale was dependent on securing…
Steve who valued and took photos was lovely…
But then the processes in place to get the property to market seriously need looking at… very disjointed and no clear guidance to the process…
Once we was on the market there was no issues… very clear communication and the property sold quickly
Special mention to Lauren and Gemma was amazing helping getting it over the line…
I would recommend but 4 stars for the slow start…
14. september 2026
Svar fra Hannells
Hi Deborah!
Thank you for your review of your moving experience with Lauren, Gemma, Steve and the Littleover sales team.
We're pleased to see that after what was a slow start, the team provided clear communication and secured a sale quickly. We apologise that you felt the process of getting the property to market was a little disjointed - it's not our usual standard and we'll be looking into why to make sure it doesn't happen again. Nonetheless, the team pride themselves on delivering a top service and will be happy to see your comments about the process once everything was live.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The staff member was a lovely lady
The staff member was a lovely lady , punctual. Had a nice informal chat . Made me feel comfortable & was helpful in answering my queries .
13. september 2026
Svar fra Hannells
Hi Miss Bashir!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be punctual, helpful and made you feel comfortable. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope that we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Great service
Bonnie was polite and friendly when she came to value the property. She was very helpful and had excellent local knowledge and advice on marketing the property. When it comes to selling the house I would definitely consider using Hannell’s to do so
11. september 2026
Svar fra Hannells
Hi CW!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be polite, friendly, helpful and knowledgeable. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Friendly & Knowledgeable Service
Heather was very friendly, had knowledge of the area and recent property sales. Following her assessment she gave a realistic valuation and a comprehensive, transparent breakdown of costs.
9. september 2026
Svar fra Hannells
Hi Susan!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be friendly, knowledgeable and that she provided a comprehensive breakdown of what's involved. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional Service
Oliver arrived promptly. Was friendly and professional. Explained the sales process clearly and gave us a fixed price for the services of his company and recommended solicitor.
10. september 2026
Svar fra Hannells
Hi Gay!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
We're pleased to see that you found Oliver to be friendly, professional and that he explained everything clearly. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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